--- description: Learn more about TrueReview pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueReview Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [TrueReview](/software/210085/truereview) # TrueReview Canonical: https://www.capterra.ca/software/210085/truereview Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/210085/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrueReview? TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 154 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Campaign Management Software - Customer Experience Management - Dashboard Software - Engagement Tracking - Hashtag Tracking - Keyword Tracking - Negative Feedback Management - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - Sentiment Analysis - Social Media Integration - Social Sharing ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software) ## Alternatives 1. [Okendo](https://www.capterra.ca/software/176189/okendo) — 4.9/5 (225 reviews) 2. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1205 reviews) 3. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (704 reviews) 4. [GiveMe5.ai](https://www.capterra.ca/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [rater8](https://www.capterra.ca/software/177794/rater8) — 5.0/5 (183 reviews) ## Reviews ### "Thank you \[sensitive content hidden\] and TrueReview Team" — 5.0/5 > **Sunny** | *October 24, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: A collaborative partnership that ensures our customer satisfaction post-service is seamlessly reflected in the corresponding GBP. > > **Cons**: The only challenge is that when a customer name is put in the request for review, the older version, very positively used to save, the customer name in such a fashion that if you wanted to send a request for review again due to a secondary contact point of that customer, being a secondary email or secondary cell, it would auto-populate which would save on time investment for the manual request for review. Currently that is no longer saved/auto populated. > > Excellent\! and \[sensitive content hidden\] from TrueReview has been a pleasure to work with. ----- ### "Best service ever\!" — 5.0/5 > **olivier** | *November 13, 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Best service ever\! I was having issues with my Zapier integration and I’m a total beginner. I spoke with \[sensitive content hidden\] and within 5 minutes we were on a video call and he even set up my flows himself. I’ve never seen service this fast and efficient. You guys rock, thank you\! > > **Cons**: Nothing compares. I’ve never had customer service like this. They literally spent an hour with me to help with my integration. ----- ### "Great Product" — 5.0/5 > **Patrick** | *December 29, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like that TrueReview simplifies the process of obtaining reviews on various review sites all through their platform. The automatic follow up and tracking is also a great feature. > > **Cons**: Having some difficulty setting up my domain to send review requests from my own email. Haven't had the chance to reach out yet but I am sure they will be able to walk me through it. > > Overall the experience has been great so far and all questions have been answered promptly. I am really looking forward to having a system that will make review requests simple. ----- ### "Great for Building Reputation Across Multiple Locations\!" — 5.0/5 > **Julia** | *March 2, 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Not only is it easy to build review request campaigns for customers across unique locations, but the reporting functionality helps me show growth and ROI to leadership. > > **Cons**: I genuinely do not have a con to share about my experience with TrueReview. We made the switch from a competitor a few years ago due to their limited scalability and outrageous price increases. TrueReview not only has improved our visibility into our online reputation, but they have saved us money in our marketing budget. > > As our law firm continues to scale into new territories, it's important for us to establish credibility and trust with potential new clients. The most effective and authentic way to do that is through testimonials. We are thankful for TrueReview's assistance in helping reach new clients through the growth of our online reviews. ----- ### "True Review is perfect for multi-location companies." — 4.0/5 > **Tyler** | *March 4, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: True Review is the perfect solution for my company and is super affordable. We are using it across multiple locations and companies. The ability to email and text has been incredibly valuable. > > **Cons**: The Zapier integrations have been iffy. We linked our QBO, but sometimes the phone number appears, and sometimes it does not, which means no text goes out. > > Their care team is super good; they hop on a call anytime I have any questions or needs. They really thought the system out, and I appreciate it a lot. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/210085/truereview?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/210085/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data