--- description: Learn more about TrueReview pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueReview Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [TrueReview](/software/210085/truereview) # TrueReview Canonical: https://www.capterra.ca/software/210085/truereview Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/210085/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrueReview? TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 152 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Campaign Management Software - Customer Experience Management - Dashboard Software - Engagement Tracking - Hashtag Tracking - Keyword Tracking - Negative Feedback Management - Response Management - Review Monitoring - Review Notification - Review Request - Review Sharing - Sentiment Analysis - Social Media Integration - Social Sharing ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software) ## Alternatives 1. [GiveMe5.ai](https://www.capterra.ca/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 2. [Okendo](https://www.capterra.ca/software/176189/okendo) — 4.9/5 (223 reviews) 3. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1204 reviews) 4. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (704 reviews) 5. [rater8](https://www.capterra.ca/software/177794/rater8) — 5.0/5 (182 reviews) ## Reviews ### "Best service ever\!" — 5.0/5 > **olivier** | *November 13, 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Best service ever\! I was having issues with my Zapier integration and I’m a total beginner. I spoke with \[sensitive content hidden\] and within 5 minutes we were on a video call and he even set up my flows himself. I’ve never seen service this fast and efficient. You guys rock, thank you\! > > **Cons**: Nothing compares. I’ve never had customer service like this. They literally spent an hour with me to help with my integration. ----- ### "Great Product" — 5.0/5 > **Patrick** | *December 29, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I like that TrueReview simplifies the process of obtaining reviews on various review sites all through their platform. The automatic follow up and tracking is also a great feature. > > **Cons**: Having some difficulty setting up my domain to send review requests from my own email. Haven't had the chance to reach out yet but I am sure they will be able to walk me through it. > > Overall the experience has been great so far and all questions have been answered promptly. I am really looking forward to having a system that will make review requests simple. ----- ### "Thank you \[sensitive content hidden\] and TrueReview Team" — 5.0/5 > **Sunny** | *October 24, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: A collaborative partnership that ensures our customer satisfaction post-service is seamlessly reflected in the corresponding GBP. > > **Cons**: The only challenge is that when a customer name is put in the request for review, the older version, very positively used to save, the customer name in such a fashion that if you wanted to send a request for review again due to a secondary contact point of that customer, being a secondary email or secondary cell, it would auto-populate which would save on time investment for the manual request for review. Currently that is no longer saved/auto populated. > > Excellent\! and \[sensitive content hidden\] from TrueReview has been a pleasure to work with. ----- ### "User-Friendly and Customizable Review Platform" — 5.0/5 > **Chris** | *April 23, 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and get up and running. The learning curve is minimal. True Review offers several options for how the review rating is displayed. Customization of messaging is simple to do. The dashboard is effective for getting a snapshot of current state of your reviews and requests. There are tutorials and a search functionality for help files if you need it. TrueReview's verified email domain for sending our email requests is a plus to ensure good deliverability. > > **Cons**: I wish that you could have multiple users for free so that service people could send out a request to someone they helped over chat or phone. > > We are using True Reviews to collect reviews from our B2C clients. Our previous third-party solution was delivering declining responses and was limited. I found it very easy to get GTM's brand set-up and our first requests sent out. The scheduling feature for sending batch requests is a great feature. ----- ### "True Review is perfect for multi-location companies." — 4.0/5 > **Tyler** | *March 4, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: True Review is the perfect solution for my company and is super affordable. We are using it across multiple locations and companies. The ability to email and text has been incredibly valuable. > > **Cons**: The Zapier integrations have been iffy. We linked our QBO, but sometimes the phone number appears, and sometimes it does not, which means no text goes out. > > Their care team is super good; they hop on a call anytime I have any questions or needs. They really thought the system out, and I appreciate it a lot. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/210085/truereview?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/210085/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data