---
description: Learn more about Dito CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Dito CRM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Dito CRM](/software/209476/dito-crm)

# Dito CRM

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> Dito CRM is a tool that centralizes and manages the relationship between brands and their customers. Through the integration of informa
> 
> Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 12 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dito

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Dito for pricing details.
- **Target Audience**: 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Brazilian Portuguese, Spanish
- **Available Countries**: Brazil

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Campaign Management Software
- Contact Management Software
- Customizable Fields
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Management Software
- Email Marketing Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Reporting/Analytics
- Sales Reports
- Segmentation
- Social Media Integration
- Third-Party Integrations

## Integrations (12 total)

- ERP CIGAM
- Google Analytics 360
- Linx
- Microsoft SQL Server
- Neomode
- Shopify
- TOTVS ERP
- Tiki
- Tray
- Twilio
- VTEX
- microvix

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software)
- [Email Marketing Software](https://www.capterra.ca/directory/30013/email-marketing/software)
- [Construction CRM Software](https://www.capterra.ca/directory/30657/construction-crm/software)
- [Marketing Analytics Software](https://www.capterra.ca/directory/31018/marketing-analytics/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Tremendous](https://www.capterra.ca/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
3. [LiveChat](https://www.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "My experiene with Dito CRM" — 5.0/5

> **Victoria** | *February 18, 2025* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: Dito CRM integrates data from physical and online stores, making it very easy to track and compare the two.
> 
> **Cons**: Due to the extensive and complex features, it takes a while to get onboarded properly.

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### "Todas as funcionalidades em uma ferramenta de CRM" — 5.0/5

> **Luna** | *August 7, 2023* | Apparel & Fashion | Recommendation rating: 4.0/10
> 
> **Pros**: Possibilidade de criar campanhas personalizadas, através de todos os canais, resultando em conversões muito mais expressivas.
> 
> **Cons**: Treinamento para lojistas que estão na ponta. Principalmente sobre o Dito Agenda.
> 
> Experiência muito boa, suporte claro e rápido.

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### "Avaliação sobre Dito CRM" — 5.0/5

> **Jovane** | *August 14, 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: É possível trabalhar toda a jornada do cliente, reter os clientes ativos, reativar os inativos e incentivar a primeira compra de leads, também é possível trabalhar com diferentes canais de venda, SMS, E-mail, Push e WhatsApp
> 
> **Cons**: Até o momento não tínhamos integração com nosso APP, mas já está sendo ajustado, assim como algumas visões mais analíticas, que a Dito já está implementando\!
> 
> Muito boa, ótimo atendimento da CS, ferramenta muito fácil de utilizar, exponenciando nossa receita e a praticidade de trabalhar o relacionamento com o cliente.

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### "O melhor de todos\!" — 5.0/5

> **Mariana** | *September 1, 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Praticamente tudo\! Todas as funcionalidades são de ótimo uso.
> 
> **Cons**: Apenas a dificuldade em aprender a fazer a segmentação.

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### "Dito na Reserva" — 5.0/5

> **Anne** | *August 7, 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Praticidade do produto, agilidade para realizar tarefas, funcionalidades rápidas e atendimento impecável.
> 
> **Cons**: Alguns recursos sentimentos faltas e são bem importantes, como por exemplo, webpush notification, poder enviar imagem no webpush, integração com o APP.
> 
> Agilizou muito nosso dia a dia, atendimento é impecável e no geral, nos trouxe aumento significativo de receita.

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## Links

- [View on Capterra](https://www.capterra.ca/software/209476/dito-crm)

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| Locale | URL |
| en | <https://www.capterra.com/p/209476/Dito-CRM/> |
| en-AE | <https://www.capterra.ae/software/209476/dito-crm> |
| en-AU | <https://www.capterra.com.au/software/209476/dito-crm> |
| en-CA | <https://www.capterra.ca/software/209476/dito-crm> |
| en-GB | <https://www.capterra.co.uk/software/209476/dito-crm> |
| en-IE | <https://www.capterra.ie/software/209476/dito-crm> |
| en-IL | <https://www.capterra.co.il/software/209476/dito-crm> |
| en-IN | <https://www.capterra.in/software/209476/dito-crm> |
| en-NZ | <https://www.capterra.co.nz/software/209476/dito-crm> |
| en-SG | <https://www.capterra.com.sg/software/209476/dito-crm> |
| en-ZA | <https://www.capterra.co.za/software/209476/dito-crm> |
| pt | <https://www.capterra.com.br/software/209476/dito-crm> |
| pt-PT | <https://www.capterra.pt/software/209476/dito-crm> |

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