What Is RMS Cloud?

RMS is a top-rated reservation management system that offers centralized, easy-to-use software for campgrounds, RV parks, and marinas. Some of the key features include a built-in channel manager, dynamic pricing tools, an online booking engine, and revenue management capabilities. With over 35 years of experience in hospitality technology, RMS has helped over 6,000 properties across the globe achieve increased revenue and operational efficiencies.

Who Uses RMS Cloud?

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

Where can RMS Cloud be deployed?

Cloud-based
On-premise

About the vendor

  • RMS
  • Located in La Jolla, U.S.
  • Founded in 1983

RMS Cloud support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 191 others

Languages

Arabic, Chinese, English, French, German and 3 others

RMS Cloud pricing

Starting Price:

US$10.00/month
  • Yes, has free trial
  • No free version

RMS Cloud does not have a free version but does offer a free trial. RMS Cloud paid version starts at US$10.00/month.

About the vendor

  • RMS
  • Located in La Jolla, U.S.
  • Founded in 1983

RMS Cloud support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 191 others

Languages

Arabic, Chinese, English, French, German and 3 others

RMS Cloud videos and images

RMS Cloud Software - A Modern Property Management System Designed for Campgrounds, RV Parks, and Marinas.
RMS Cloud Software - Customizable Daily Reporting Dashboard
RMS Cloud Software - Guest Portal: Guest access to manage reservations, directly message your staff, make payments, and more.
RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations
View 5 more
RMS Cloud video
RMS Cloud Software - A Modern Property Management System Designed for Campgrounds, RV Parks, and Marinas.
RMS Cloud Software - Customizable Daily Reporting Dashboard
RMS Cloud Software - Guest Portal: Guest access to manage reservations, directly message your staff, make payments, and more.
RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations

Features of RMS Cloud

  • Attendance Management
  • Billing & Invoicing
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management Software
  • Contact Management Software
  • Customer Management
  • Customer Support Software
  • Dynamic Pricing
  • Employee Management
  • For Vacation Rentals
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control Software
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Multi-Channel Sync
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Online Reservations
  • Owner Statements
  • Partner Management
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Inventory
  • Site Maps
  • Site Reservation Management
  • Third Party Integrations
  • Utility Billing Software
  • Work Order Management

Alternatives to RMS Cloud

NewBook is a powerful property management suite helping accommodation providers boost revenue and bookings and streamline operations.
Easily get bookings, & manage reservations & payments from anywhere, with the world's most trusted hotel software for small properties. Learn more about Little Hotelier
Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders. Learn more about ResNexus
A booking, commerce and operational management solution built on the world's best CRM - Salesforce.
Increase you online Revenue with a High performance Channel manager for operators of Hotels, B&Bs, Motels, Apartments and Resorts.
All-round cloud hotel PMS that adds unique digital guest self-service to high-end front desk, booking engine, channel manager and POS Learn more about Clock PMS
innRoad is an award-winning, all-in-one property management system designed to meet the needs of hospitality businesses of all sizes. Learn more about innRoad
AxisRooms is an online distribution platform that helps hoteliers to market their inventory through multiple channel partners.
Property management systems, booking systems, channel manager, automated revenue management, website design. The total solution.

Reviews of RMS Cloud

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.6
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Josh
Josh
Operations Manager in U.S.
Verified LinkedIn User
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

WE love RMS and wish we had switched sooner!

5.0 3 years ago

Comments: Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well.

Pros:

We like that it's cloud-based so we can access it from anywhere on any device at any time we choose. It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Cons:

Can be a little challenging when making changes in the backend, but if we ever have any issues tech support walks us through it.

RMS - The Hospitality Cloud Response

3 years ago

Thanks for your positive feedback Josh! We are thrilled RMS is helping your campground reach its full potential. We are glad our user-friendly system is making managing your property easier. RMS is committed to ongoing software development and exceptional customer support.

Hollis
Hollis
CFO in U.S.
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Reservation Software!!!!

5.0 2 months ago

Comments: RMS has allowed us to put great controls in place to realize our full potential in the marketplace!

Pros:

It has a great interface, is easy to use, has real-time online bookings and is overall just a great system! Most other RV reservation software out there is clunky.

Cons:

The programmers need to stop playing with the reports and report scheduling.

Kimberly
Office Supervisor in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Once they have you...

3.0 last month New

Comments: Overall it is useful. it does not deliver as promised

Pros:

The features that were promised but never attained.

Cons:

Our on line booking has major issues and no one can find a fix. Our required Credit Card processing equipment is not fully functional with RMS even though you recommend it.

Alternatives Considered: Campground Master, Campspot and BookNow Software

Reasons for Choosing RMS Cloud: We were looking for the ability to have an interactive map but do to our pricing it does not work. Neither has the online booking calendar.

Reasons for Switching to RMS Cloud: It promised more but never delivered. We been told for years thing would be upgraded or added but have not been able to with within our requirements. I feel because we are small we do not get the customer service that a larger or multi property campground would get.

Angie
Proprietor in Australia
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Satisfaction with RMS

4.0 2 months ago New

Pros:

User friendly and easy to teach new staff, provides all information as required

Cons:

when updates are made sometimes time poor to be able to follow what they are

Muthiah
TRAVEL CONSULTANT in India
Hospitality, Self Employed
Used the Software for: 6-12 months
Reviewer Source

world class reservation software

5.0 2 months ago New

Comments: Over all experience very good.Mainly easy to handle Room reservations.Easy to work.To keep imortant guest history.Easy to get onthly reports.

Pros:

It is easy to opertate anytime, anywhere from any device.It is also easy for taking daily bookings & maintain daily tasks.It is user friendly software.

Cons:

our need is not big enough to use all the futures of this software.hope to use 100% use in near future.