---
description: Learn more about Syncro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Syncro Pricing, Reviews & Features - Capterra Canada 2026
---

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# Syncro

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> Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform.
> 
> Verdict: Rated **4.6/5** by 147 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Syncro?

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 147 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Servably
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$129.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Backup and Recovery
- Billing & Invoicing
- Business Process Automation
- CRM Software
- Change Management Software
- Configuration Management
- Contract/License Management
- Dashboard Software
- Deployment Management
- Document Management Software
- For MSPs
- IT Asset Management Software
- IT, Server & Network Monitoring Software
- Inventory Management Software
- Issue Management
- Network Monitoring Software
- Patch Management Software
- Policy Management Software
- Problem Management
- Project Management Software
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Resource Management Software
- Scheduling Software
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management Software
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Workflow Configuration
- Workflow Management Software

## Integrations (30 total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox Business
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [Professional Services Automation Software](https://www.capterra.ca/directory/16/professional-services-automation/software)
- [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software)
- [Remote Monitoring and Management Software](https://www.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)

## Alternatives

1. [Cove Data Protection](https://www.capterra.ca/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
2. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.1/5 (195 reviews)
3. [N-sight RMM](https://www.capterra.ca/software/163344/n-sight) — 4.3/5 (194 reviews)
4. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (446 reviews)
5. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews)

## Reviews

### "My personal experience an dhonest review" — 5.0/5

> **Paul** | *November 26, 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using Syncro for the past 6 years and the reason I switched was the pricing structure. We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders. Syncro is constantly evolving and adding more features as the years go by. Within the last few years this has significantly accelerated. So far I am extremely happy and do not plan on moving away from Syncro any time soon.
> 
> **Cons**: I would like to do more automation with incoming tickets but have found there is a number of automation functions missing and cannot fully do everything I would like at this time. I have been told that this will be added to the roadmap, so I will patiently wait for this.
> 
> My experience has been great so far. Being that we are a small internal IT, the products work great for what we need and the price is exceptional as we do not have to worry about fluctuating assets we can budget our cost for the product as it only changes if we hire more people into our team.

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### "SyncroRMM is a great tool" — 5.0/5

> **Gord** | *December 5, 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Scripting and ease of use as an RMM. The developers are constantly working to improve and add features. Though some aren't amazing, most are helpful to my business.
> 
> **Cons**: Backgrounding tools have a limitation sometimes for either feature or functionality. This isn't a deal-breaker, there are many ways to skin the cat. Having more integrations-available would be nice to other vendors, but that'll come in the future.
> 
> It's been overall very positive for me and our team. 5 years strong\! I have a great partner rep who is easy to reach and very responsive.

-----

### "User-friendly application" — 5.0/5

> **Steve** | *October 20, 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Syncro has a very user-friendly interface. It takes a new user about 3 days to be familiar with Syncro.
> 
> **Cons**: Currently, Syncro has an issue with the Additional CCs. When I add emails to that field, I need to refresh the page for those emails to be added to the ticket. I wish those emails were added to the cc list in the ticket without refreshing the page.
> 
> Syncro is a user-friendly, time-saving application. Overall, I have been having a good experience with Syncro.

-----

### "Effortless Asset Enrollment and Monitoring with Seamless MS 365 Integration" — 4.0/5

> **Mohammed** | *December 11, 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Putting everything in one place while I work on the ticket, so I can seamlessly connect remotely and securely to the user’s machine, save time, and have all user information on the same page.
> 
> **Cons**: I am unable to update my note after submitting it. To make any changes, I have to delete the entire note and create a new one from scratch, which is time-consuming and inefficient.
> 
> I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information. The integration with MS 365 also helps with registering users in the organization.

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### "Great product, good amount of interactivity" — 5.0/5

> **Nicholas** | *October 7, 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Simple to and intuitive to use, super cost effective, a good amount of customization without letting you fall into the trap of over-customizing and not having a defined workflow.
> 
> **Cons**: API access could be a lot better, and it could support automations within the platform better. I had to do some janky stuff to get a custom status I made so I can resolve tickets with it at EOD to work.
> 
> Overall great. If I started up my own IT company I would use it, if my current employer tried to move away I would push back.

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## Links

- [View on Capterra](https://www.capterra.ca/software/207618/syncro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/207618/Syncro/> |
| en-AE | <https://www.capterra.ae/software/207618/syncro> |
| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
| en-IL | <https://www.capterra.co.il/software/207618/syncro> |
| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

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