What Is Refresh?

User experience is paramount in fostering engagement. Take the burden off of your people by creating a home base for every tool and resource at their disposal.

Refresh creates a unified, customizable suite of applications that lets IT and HR departments standardize their employee experience and eliminate complexity.

Who Uses Refresh?

Our suite of customizable tools help you organize, communicate, and tailor the experience of each individual, team, or audience. Engage people through technology around their specific needs.

Where can Refresh be deployed?

Cloud-based
On-premise

About the vendor

  • Refresh
  • Founded in 2006

Refresh support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

Refresh pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Refresh does not have a free version but does offer a free trial.

About the vendor

  • Refresh
  • Founded in 2006

Refresh support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

Refresh videos and images

View 1 more

Features of Refresh

  • ACA Reporting
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Audience Targeting
  • Autofill
  • Benchmarking
  • Benefits Dashboard
  • Calendar Management
  • Campaign Management Software
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management System (CMS) Software
  • Contest Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discussions / Forums
  • Document Management Software
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management Software
  • Employee Benefits Administration
  • Employee Database
  • Employee Directory
  • Employee Engagement Software
  • Employee Handbook
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Feedback Management
  • File Sharing Software
  • Forms Creation & Design
  • Forms Management
  • Gamification Software
  • Goal Setting / Tracking
  • Group Management
  • HIPAA Compliant
  • Health Insurance Administration
  • Health Monitoring
  • Ideation
  • Incentive Management
  • Knowledge Base Management
  • Leaderboards
  • Manager-to-Peer Recognition
  • Mass Notifications
  • Member Directory
  • Membership Management Software
  • Mentorship
  • Mobile Access
  • Moderation
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Nominations
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Peer-to-Peer Recognition
  • Performance Metrics
  • Process/Workflow Automation
  • Program Management
  • Progress Tracking
  • Provider Management
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management
  • URL Customization
  • Workflow Management Software

Alternatives to Refresh

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Confluence is a team workspace where knowledge and collaboration meet. Create, collaborate, and organize your work all in one place. Learn more about Confluence
Factorial streamlines HR processes for every stage of the employee life cycle so HR can focus on what really matters. Learn more about Factorial
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce. Start for free! Learn more about Connecteam
Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions. Learn more about Jotform
niikiis is the configurable all-in-one employee experience software for small and medium-sized companies.
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com

Reviews of Refresh

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.7
Features
4.9
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
James
Founder in US
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Smooth Sailing

5.0 2 years ago

Pros:

We’ve been bringing in new engineering employees since 2018 and the process with this platform has been, dare I say, refreshing - we use their onboarding forms and workflow to capture everything we need on day one, employees are set up to provide additional information as we request it, and the data management is great. Where Refresh shines above the rest is in how seamless it is from a workflow perspective - both for users and ourselves as administrators. We have also begun to provide a wellness/fitness program with the Refresh Live video sessions that we otherwise may have never thought about. This has been a big win for our team.

Cons:

Refresh should have contacted me 4 years ago! Also at this point our team loves the wellness offering so much it would be hard to ever go back.

Jim
CEO in US
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Refresh delivers an extraordinary product and is an exceptional company to work with

5.0 2 years ago

Comments: Of all the companies we work with. Refresh is at the very top. I cannot endorse them enough as a software provider, partner, and leader in their field.

Pros:

This is best in class software and a product which delivers incredible value for the cost. The Refresh software is state of the art, easily deployed, flexible to a company's specific requirements, while delivering highly valuable content and services.

Cons:

Refresh is continually updating and improving their software and we have never encountered an issue with it that we would consider problematic.

Dane
CEO in US
Staffing & Recruiting, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Super easy to customize

5.0 10 months ago

Comments: We were excited to be able to release a mobile app that was company branded and has so many features that we can deploy to make our employees feel connected and valued. We see this as the beginning of a great partnership and love dealing with the team at Refresh on what we can continue to build on and learn together.

Pros:

The customization of the platform. The Refresh Team spent the time to get us set up with exactly the system we wanted. They were also available to walk us through new ideas on how to improve the employee experience of a key annual awards event.

Cons:

There is not anything not to like in this software. It has been exciting seeing some of the new features that are on the product roadmap. When we have had ideas on where we could add in more videos or extend the public presentation of kudos from team members, Refresh has been able to adjust to meet our needs.

Alternatives Considered: Qualtrics EmployeeXM, SurveyMonkey and HubSpot CRM

Reasons for Switching to Refresh: Their pricing and product quality are first class. It feels like we are getting a much more expensive system. Refresh has been really clear on understanding what challenges we want to solve and how we can do it in their platform.

Ummu Habibah
Ummu Habibah
Assistant Manager Business Development in Malaysia
Verified LinkedIn User
Telecommunications, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best to manage employee recognition.

4.0 5 months ago

Pros:

The ability to modify the platform in any way you see fit. Our system was configured according to our specifications by the Refresh Staff. They have also been capable of providing us with fresh perspectives, including how to make a critical yearly awards ceremony a better one for employees.

Cons:

The product is rarely updated and not much new updates or patches are roll out. It is a great product, but need a consistent updates on the feature and tools. overall, I love all the benefit of the software in managing our employees recognition segment.

David
CEO in US
Financial Services Software, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

My Team Loves It

5.0 2 years ago

Comments: From start to finish we have had a really good experience with Refresh. Their team has done everything we have asked and given us a tool for our employees that everyone is really happy with.

Pros:

The broad range of communication tools makes it really easy for us to connect with our team around all of our company goals, benefits, etc as we figure out how to maintain community and culture in a WFH world. That we can provide a central resource for each employee really simplifies HR process and the breadth of the product has allowed us to eliminated a few other products we were using.

Cons:

No real cons for the platform. So far every ask has been met. Will update in the future though should that change.