15 years helping Canadian businesses
choose better software

What Is Bigin by Zoho CRM?

We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets.

With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove!
Bigin brings you everything you need—multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease.

Who Uses Bigin by Zoho CRM?

Bigin is ideal for small and micro businesses that are looking to move away from inefficient spreadsheets and other legacy sales tools to manage their customer relationships.

Where can Bigin by Zoho CRM be deployed?

Cloud-based
On-premise

About the vendor

  • Zoho
  • Founded in 1996

Bigin by Zoho CRM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 20 others

Bigin by Zoho CRM pricing

Starting Price:

US$1.00/month
  • Yes, has free trial
  • Yes, has free version

Bigin by Zoho CRM has a free version and offers a free trial. Bigin by Zoho CRM paid version starts at US$1.00/month.

Pricing plans get a free trial

About the vendor

  • Zoho
  • Founded in 1996

Bigin by Zoho CRM support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

Languages

Arabic, Bulgarian, Chinese, Croatian, Czech and 20 others

Bigin by Zoho CRM videos and images

Bigin by Zoho CRM Software - Bigin by Zoho CRM  Deals page
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Features of Bigin by Zoho CRM

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Calendar/Reminder System
  • Campaign Management Software
  • Client Management
  • Client/Property Matching
  • Commenting/Notes
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • For Healthcare
  • For Mac Devices
  • For Real Estate
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Interaction Tracking
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Segmentation
  • Marketing Automation Software
  • Mobile Access
  • Mobile App
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Process/Workflow Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Search/Filter
  • Shared Contacts
  • Social Media Integration
  • Task Management Software
  • Third Party Integrations
  • Third-Party Integration
  • Workflow Management Software

Alternatives to Bigin by Zoho CRM

High-end solution designed for sales, collaboration, communication, social networking, and workflow management.
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Close is the all-in-one sales engagement CRM designed to help startups and small businesses turn leads into revenue.
Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets.
Zoho one is a unified software platform hosting over 45+ business applications.
An easy invoicing and accounting solution starting at $7.60/mth (first 6 mths). Join 24 million people who've already used FreshBooks.

Reviews of Bigin by Zoho CRM

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.5
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
68%
4
28%
3
3%
1
1%
Amit J
Amit J
CEO in India
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Very helpful for a small business

5.0 last year

Pros:

Easy of set-up. Intuitive usage. Set-up help videos

Cons:

Can apply only one filter at a time. Integrations with Facebook Ads requires third party tools like Zapier, which doubles your cost

Alternatives Considered: Bitrix24

Reasons for Switching to Bigin by Zoho CRM: Ease of deployment and reasonable free trial period

Vivek
CEO in India
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Excellent Small Business CRM. Highly Recommended

5.0 2 months ago New

Comments: It is working great for my business. Sales funnel automation is going great.

Pros:

Easy to use, easy to implement, great lead & contact management.

Cons:

Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.

Alternatives Considered: Zoho CRM

Reasons for Choosing Bigin by Zoho CRM: HubSpot free version have lot of limitations.

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Inexpensive, easy to use and multiple integrations.

Natesh
Partner in United Arab Emirates
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Bad experience with Bigin

1.0 3 years ago

Comments: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Pros:

Integration with GSuite Tasks / Calendar

Cons:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Alternatives Considered: HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Zoho Response

3 years ago

Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!

Stephanie
Founder in Australia
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Bigin is the business - brilliant CRM for small businesses

5.0 3 months ago

Comments: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Pros:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Cons:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

Alternatives Considered: Airtable and HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!

Switched From: HubSpot Sales Hub

Reasons for Switching to Bigin by Zoho CRM: Price, and trial - product sold itself.

Pankaj
Managing Director in United Arab Emirates
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Streamlined Sales Management - Bigin CRM Review

5.0 2 months ago New

Pros:

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

Cons:

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

Alternatives Considered: ActiveCampaign

Reasons for Switching to Bigin by Zoho CRM: Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.