15 years helping Canadian businesses
choose better software
What Is Bigin by Zoho CRM?
We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets.
With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove!
Bigin brings you everything you need—multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease.
Who Uses Bigin by Zoho CRM?
Bigin is ideal for small and micro businesses that are looking to move away from inefficient spreadsheets and other legacy sales tools to manage their customer relationships.
Where can Bigin by Zoho CRM be deployed?
About the vendor
- Zoho
- Founded in 1996
Bigin by Zoho CRM support
- Phone Support
- 24/7 (Live rep)
- Chat
Bigin by Zoho CRM pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Bigin by Zoho CRM has a free version and offers a free trial. Bigin by Zoho CRM paid version starts at US$1.00/month.
Pricing plans get a free trialAbout the vendor
- Zoho
- Founded in 1996
Bigin by Zoho CRM support
- Phone Support
- 24/7 (Live rep)
- Chat
Bigin by Zoho CRM videos and images






Features of Bigin by Zoho CRM
Reviews of Bigin by Zoho CRM

Very helpful for a small business
Pros:
Easy of set-up. Intuitive usage. Set-up help videos
Cons:
Can apply only one filter at a time. Integrations with Facebook Ads requires third party tools like Zapier, which doubles your cost
Alternatives Considered: Bitrix24
Reasons for Switching to Bigin by Zoho CRM: Ease of deployment and reasonable free trial period
Excellent Small Business CRM. Highly Recommended
Comments: It is working great for my business. Sales funnel automation is going great.
Pros:
Easy to use, easy to implement, great lead & contact management.
Cons:
Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.
Alternatives Considered: Zoho CRM
Reasons for Choosing Bigin by Zoho CRM: HubSpot free version have lot of limitations.
Switched From: HubSpot CRM
Reasons for Switching to Bigin by Zoho CRM: Inexpensive, easy to use and multiple integrations.
Bad experience with Bigin
Comments: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually
Pros:
Integration with GSuite Tasks / Calendar
Cons:
The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting
Alternatives Considered: HubSpot CRM
Reasons for Choosing Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension
Switched From: HubSpot CRM
Reasons for Switching to Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension
Zoho Response
3 years ago
Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!
Bigin is the business - brilliant CRM for small businesses
Comments: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!
Pros:
Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.
Cons:
Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.
Alternatives Considered: Airtable and HubSpot CRM
Reasons for Choosing Bigin by Zoho CRM: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!
Switched From: HubSpot Sales Hub
Reasons for Switching to Bigin by Zoho CRM: Price, and trial - product sold itself.
Streamlined Sales Management - Bigin CRM Review
Pros:
Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!
Cons:
The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.
Alternatives Considered: ActiveCampaign
Reasons for Switching to Bigin by Zoho CRM: Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.