--- description: Learn more about Bigin by Zoho CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.ca/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.ca/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 738 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 738 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling Software - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Management - Client/Property Matching - Collaboration Tools - Commenting/Notes - Contact Management Software - Customer History - Customizable Reports - Data Import/Export - Document Management Software - Document Storage - Drag & Drop - Email Management Software - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Patient Communications - Personalization Software - Pipeline Management - Quotes/Estimates - Referral Tracking - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Segmentation - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software) - [Mac CRM Software](https://www.capterra.ca/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4477 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18801 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6987 reviews) 4. [eWay-CRM](https://www.capterra.ca/software/152769/eway-crm) — 4.5/5 (824 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (619 reviews) ## Reviews ### "Great CRM product for a small startup" — 5.0/5 > **Jul** | *June 12, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: - Immediate Ease of Use - Clear structure based on a relational model - Excellent content in Free seminars - Good communication with sales and support staff > > **Cons**: - Limited options without extra payments (though expected) - Less clarity in building more complex pipelines > > We just downloaded the free trial and were working after about one hour. We downloaded the empty template for Company and Contacts, which we filled in from our existing spreadsheet. This is a relational model so we imported first Company then Contacts and all fit well. Since then our sales people have used it successfully for new prospects and existing contacts. We have not yet been able to create a pipeline that meets our needs. The online seminars and occasional emails from the company were extremely useful. ----- ### "Great CRM with alot of features" — 5.0/5 > **Robert** | *February 16, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: After trying to setup hubspot, which i gave up on i decided to try Zoho after seeing a sign for it in Union Station. So far it seems so simple to use and I am loving it. > > **Cons**: There is not much I do not like so far. It seems very easy to work with and I cannot wait to get it going live. > > So far its simple to use and looks like it will do what I want it to do and will will be able to evolve my companies into it. ----- ### "Lowest price for the most features" — 5.0/5 > **Yves** | *June 23, 2025* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: price without compromise. Very intuitive. Drag and drop approach. Kaban view for Pipeline. Contact list easy to fill in. > > **Cons**: Speed, but not a deal breaker. Some options available only on the Premier subcription. But not mandatory. > > easy to learn, to use, to implant with any system. Up and running in one hour. Can be linked to Outlook. You know when prospect opend your email. ----- ### "Looks good..." — 5.0/5 > **Wayne** | *May 5, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: very easy to use but has all of the features I need as a small business. I'm still evaluating but it all looks good so far. > > **Cons**: The only con I can think of at this point is the slight difficulty of being logged into various parts of the Zoho ecosystem. > > Overall, things look good. There is a lot of documentation available. Also, I was able to find a lot of YouTube videos to help. ----- ### "Great CRM for Small and Growing Businesses" — 5.0/5 > **Mathew** | *March 2, 2025* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: Great for small businesses, and the pricing is reasonable for what you get. > > **Cons**: The feature set is a little lacking, the UI can be confusing at times > > Overall experience was positive. Though there are some hiccups, the software is strong. There is a lot to like about Bigin\! ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.ca/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data