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What Is MarketBox?
MarketBox is the only appointment scheduling software specifically designed for businesses offering in-home and mobile services. We make it easy for customers to self-book and pay online, and for businesses to manage provider logistics and payments all online.
Try MarketBox free for 10 days.
Who Uses MarketBox?
MarketBox is designed for businesses offering in-home and mobile services in any industry.
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Reviews of MarketBox
Average score
Reviews by company size (employees)
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- 51-200
- 201-1,000
- >1,001
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MarketBox, thank you!
Comments:
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration!
All the best to the MarketBox team!
Pros:
MarketBox has helped us to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease. The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets. The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons:
MarketBox does a great job capturing different data points for different stakeholders. With that being said, it would be great have more flexibility to create custom reports (Ex: Sales in a given city). Otherwise, everything else is great, the team loves
Marketbox - great solution for my personal training business!
Comments: Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
Pros:
Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox: 1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense) 2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities 3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy. My fav things include: 1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work. 2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key 3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once. 4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.
Cons:
Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.
Alternatives Considered:
Best e-commerce option for service businesses with a travelling workforce. Customizable and scalable
Comments: Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
Pros:
MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue. The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier. Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.
Cons:
The admin portal could have better UX. But what it lacks in design, it makes up for in power.
MarketBox Response
3 years ago
We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!
Very happy!
Comments: Awesome! Very happy
Pros:
Ease of scheduling for my clients is fantastic. Support team helping to set up and integrate has been very responsive and quick to help
Cons:
Some improvements could be around the mobile functioning and reschedule functions. Client profiles could be more robust. Calendar could be improved.
Alternatives Considered:
MarketBox is a great software!
Comments: Last year, our swim school used a software that was difficult for our clients to understand and schedule on, and also difficult to manage/fix errors on the back end. MarketBox has fixed so many issues and I love that how it works for mobile businesses like ours. Another reason MarketBox has been so great is the customer support they offer. John has gone above and beyond to answer our questions, explain the features we're not understanding, and overall just making himself available to us. MarketBox has, in a short time, made my job much easier!
Pros:
I love that MarketBox routes our clients to schedule on the correct instructor's schedule by just inputting their pool address.
Cons:
I know this feature is coming, but right now I wish that there was a way for clients to book recurring lessons on different days of the week.
