Ten Thousand Coffees

by Ten Thousand Coffees

Who Uses Ten Thousand Coffees?

More than 180 employers from rising SMBs to Fortune 1000 companies trust Ten Thousand Coffees to bring their organization together through meaningful employee connections.

What Is Ten Thousand Coffees?

Ten Thousand Coffees is an enterprise software platform for informal talent development. Basically, we take the same principles that you’d apply to formal development programs and use them for informal development!

We work with over 180 organizations to scale and truly measure informal experiences that were previously inequitable & left to chance.

Our Smart-Match algorithm matches employees with peers, leaders, & mentors to create meaningful connections that support career development.

Ten Thousand Coffees Details

Ten Thousand Coffees

http://tenthousandcoffees.com

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Ten Thousand Coffees deployment and support

Deployment

  • Cloud, SaaS, Web-based

Ten Thousand Coffees Features

  • AI-based Matching
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assignment Management
  • Automated Scheduling
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Client Management
  • Communication Management
  • Content Library
  • Curriculum Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Learning Management
  • Live Chat Software
  • Match & Merge
  • Mentor/Coach Matching
  • Mentoring Program Management
  • Monitoring
  • Participant Profiles
  • Personalization Software
  • Program Evaluation
  • Progress Tracking
  • Ratings / Reviews
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On Software
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management

View full list of Mentoring Software

Ten Thousand Coffees Alternatives

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Ten Thousand Coffees Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service Software 4.8
Features 4.2
Value for Money 4.5

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Carly W.
Communications Officer
Higher Education Software, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021-03-16

"10K coffees"

Comments: We've really enjoyed it! One thing we've really been liking recently is the events that have been hosted by 10k Coffees and are available to all members. Also, the staff are really kind and responsive.

Pros: This software is a great way for people to connect with each other. I like the office hours option and it's been great during COVID for our constituents to connect with one another with relative ease.

Cons: One thing we've struggled with is the categories that people can choose a role (that we set - graduate, 1 or second year student, seasoned alumni, etc.) but we can't necessarily filter by what they're looking for. This means that sometimes our communications are limited to where they are in their career, rather than what they're looking for. Because we're a College, we have many people in our community who may come back mid-life for a career change, and it'd be nice to be able to use this data for a bit more than just what role they've used. We've tried to troubleshoot this with our 10k coffees rep, and it seems there's little we can do.

Vendor Response

by Ten Thousand Coffees on 2021-03-22

Thanks for your review, Carly! We're so glad you love the platform ad have been taking advantage of our Office hour event function!
This is definitely something our Product team is looking into, so we will update you as we make changes!

  • Reviewer Source 
  • Reviewed on 2021-03-16
Stephanie C.
Events Project Manager
Events Services, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-04-05

"Great Networking Platform!"

Comments: 10KC's customer service is second to none and responds very quickly if there is a glitch or issue that needs to be sorted out. The team is extremely organized and gives the result metrics we look for.

Pros: 10KC has been amazing to work with, and the platform has exceeded our expectations! I highly recommend it for employers looking for interns, new hires, employees, etc. to network with each other and to help have those "water cooler" moments in a virtual environment.

Cons: The software doesn't sync with our company's calendar.

Vendor Response

by Ten Thousand Coffees on 2021-04-06

Thanks so much for your review, Stephanie! We're so glad you're having such a positive experience using our platform!

  • Reviewer Source 
  • Reviewed on 2021-04-05
Jennifer P.
Outreach Coordinator
Education Management, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2021-03-16

"Great potential"

Pros: The Ten Thousand Coffees program has great potential to create meaningful and impactful networking relationships especially in our virtual world. I am part of a college hub and when used, the students get a lot of great practice networking virtually. The biggest issue is engagement (what isn't though!).

Cons: I think an app with a chat/search/push notification of monthly matches/office hours would make the software better utilized amongst student users.

Vendor Response

by Ten Thousand Coffees on 2021-03-22

Thanks for your review, Jennifer! We're so glad you love our platform, and will pass your ideas on to our product team!

  • Reviewer Source 
  • Reviewed on 2021-03-16
Dan G.
Manager/Advisor
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-16

"Amazing Platform"

Comments: This has been a tremendous asset in growing my network within my organization and beyond with my student network. I love the platform and I love learning from people as well sharing my own personal experiences

Pros: The software is easy to use - very user friendly. Innovative with your profile creation and super creative.

Cons: I would like to see improvement when matching with someone of they are looking for advice or wanting to give advice based of off their profile selections.

Vendor Response

by Ten Thousand Coffees on 2021-03-22

Thanks for your review, Dan! We're so happy that you love our platform - it sounds like you're using it to the fullest! Thanks also for the constructive feedback, we will make sure to pass this on to our Product team, and have your CSM discuss with you in your next meeting to understand what you're looking for!

  • Reviewer Source 
  • Reviewed on 2021-03-16
Bridget K.
Talent Acquisition Manager
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-03-19

"Great product to enable early career connectivity in a virtual workforce"

Pros: Love the automated smart matching and overall automation which saves our early career team time and resources in running a summer intern networking program. Also it is a very user-friendly product with smart nudges and reminders.

Cons: Would like to see direct calendar integration and more features on the hub itself.

Vendor Response

by Ten Thousand Coffees on 2021-03-22

Thanks for your review, Bridget! Love your ideas, I don't want to ruin the surprise but they are certainly being considered by our Product team ;)

  • Reviewer Source 
  • Reviewed on 2021-03-19