---
description: Learn more about ShipperHQ pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ShipperHQ Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [ShipperHQ](/software/204706/shipperhq)

# ShipperHQ

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> ShipperHQ helps you create the perfect shipping and checkout experience. Customize rates, delivery \&amp; pickup options—no coding required.
> 
> Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ShipperHQ?

ShipperHQ is built for eCommerce brands that want more control over their shipping and checkout experience. Customize shipping rates, show delivery dates, cut costs \&amp; lift AOV with a perfect checkout.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 29 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShipperHQ
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$350.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: ShipperHQ plans are based on the shipping features you need and your eCommerce platform. You can choose between monthly and annual billing options. Get started for free with a 15-day trial\!&#10;&#10;BigCommerce, Shopify, and WooCommerce: Plans start at $75/month&#10;&#10;Adobe Commerce (formerly Magento) \&amp; Magento 2: Plans start at $350/month&#10;&#10;Salesforce Commerce Cloud: Please contact ShipperHQ directly for pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Discount Management
- Dispatch Management
- For Freight Operations
- Ground Shipping
- Promotions Management
- Quotes/Estimates
- Rate Management
- Real-Time Updates
- Reporting/Analytics
- Shipment Price Calculation
- Shipment Tracking Software
- Shipping Management
- Third-Party Integrations
- Website Integration
- eCommerce Management

## Integrations (9 total)

- Adobe Commerce
- BigCommerce
- Salesforce Commerce Cloud
- ShipStation
- Shopify
- Shopify Plus
- WooCommerce
- Zoey
- Zonos Landed Cost

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Shipping Software](https://www.capterra.ca/directory/30104/shipping/software)

## Related Categories

- [Shipping Software](https://www.capterra.ca/directory/30104/shipping/software)
- [Shopping Cart Software](https://www.capterra.ca/directory/30848/shopping-cart/software)
- [Logistics Software](https://www.capterra.ca/directory/30081/logistics/software)
- [Shipment Tracking Software](https://www.capterra.ca/directory/31602/shipment-tracking/software)
- [Freight Software](https://www.capterra.ca/directory/30670/freight/software)

## Alternatives

1. [MyCarrierTMS](https://www.capterra.ca/software/1021910/mycarrier) — 4.7/5 (108 reviews)
2. [Fresa XPress](https://www.capterra.ca/software/143442/fresa-xpress) — 4.8/5 (139 reviews)
3. [Freightview](https://www.capterra.ca/software/136895/freightview) — 4.7/5 (743 reviews)
4. [Transvirtual](https://www.capterra.ca/software/219013/transvirtual) — 4.8/5 (68 reviews)
5. [DAT Load Board](https://www.capterra.ca/software/1033904/dat-load-board) — 4.5/5 (239 reviews)

## Reviews

### "Powerful shipping logic with enterprise‑grade flexibility, but priced like a monopoly" — 5.0/5

> **Frank** | *April 1, 2026* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: ShipperHQ is incredibly powerful and flexible, and it’s hands‑down the most comprehensive shipping configuration tool I’ve used. It can handle extremely complex scenarios—parcel plus LTL freight, geo‑restrictions, address validation, multi‑box products, dimensional packing, PO Box blocking, business vs residential surcharges, and more—with a level of precision that simply isn’t possible natively on most ecommerce platforms. The UI is clean and logical, the documentation is thorough, and the BigCommerce integration is exceptionally deep (to the point where ShipperHQ adds fields directly to the product edit screen, which is rare for third‑party apps). Live LTL integration works flawlessly in the U.S., and even when a limitation exists (like unsupported live LTL quotes for certain Canadian carriers), their implementation team has been willing to step in and build table rates at no cost. Once configured, the system is very stable, accurate with dimensional packing, and reliable over the long term.
> 
> **Cons**: Pricing and plan limitations are the biggest frustrations—ShipperHQ aggressively nickel‑and‑dimes for features, with hard caps on carriers, origins, rules, and “advanced features,” all of which are only fully unlocked on expensive Enterprise plans. Some features feel arbitrarily classified or double‑billed (for example, in‑store pickup counting as both a carrier and an advanced feature). They’ve also reduced functionality on lower‑tier plans over time, including removing plans entirely and lowering carrier limits, which we only discovered after hitting a limit that wasn't supposed to be there and contacting support. Costs also scale poorly for merchants running multiple storefronts, as ShipperHQ requires a separate paid plan for each store rather than offering any kind of shared or multi‑store licensing—something that can quickly become cost‑prohibitive for some setups. Shipping discounts or promotions are locked behind Enterprise plans, forcing merchants to discount products instead of shipping. While the software itself is solid, extracting full value without constantly upgrading plans requires creativity, deep understanding of the system, and sometimes working around “official” usage paths.
> 
> We adopted ShipperHQ primarily to enable live LTL freight quoting at checkout, and it has fundamentally changed how we sell and support freight‑only products. Presenting accurate freight rates upfront has improved customer confidence, reduced friction during checkout, and eliminated a significant amount of internal effort previously spent manually quoting shipments for customers. That shift alone has made shipping operations far more efficient and predictable. At the time of onboarding, it was difficult to forecast how much value this functionality would ultimately deliver, which made the cost harder to justify initially, but with experience and thoughtful configuration, the platform has proven itself to be a critical operational tool. While it requires careful planning to stay within plan limits, ShipperHQ is reliable, stable, and extremely capable, and it enables shipping workflows that would otherwise be impractical or impossible to run at scale.

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### "Would Recommend\!" — 5.0/5

> **Evan** | *September 19, 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Conquering ecommerce shipping calculations can be very challenging for a business with wide variety of products. ShipperHQ seems to have solutions for every kind of scenario. They really have thought of everything.
> 
> **Cons**: I don't know that any of my frustrations have come from ShipperHQ. I have certainly been frustrated with the process of getting our website to calculate the way we want. ShipperHQ alleviates this process about as much as they possibly can.
> 
> Everyone I've dealt with at ShipperHQ has been extremely helpful and responsive. From the very first introductory meeting all the way through our implementation meeting, everyone has been more than willing to help us get where we want to be.

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### "Great Program\!" — 5.0/5

> **Chantel** | *July 17, 2024* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: We use ShipperHQ with our Magento ecommerce website \&amp; it has been great. Customer service when we have questions or need to make changes is outstanding\! They are quick to reply, instructions are clear, I'm always really happy with their assistance. And the program is easy to learn/use.
> 
> **Cons**: I don't have any cons with ShipperHQ currently.

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### "Great Product A Little Clunky" — 4.0/5

> **Scott** | *December 3, 2020* | Mining & Metals | Recommendation rating: 7.0/10
> 
> **Pros**: The product was fairly easy to implement and it has a lot of great features. The interface is a little clunky and the UX could use some updating, however, for the complicated tasks it performs it is pretty good.
> 
> **Cons**: I know it is COVID, but they need to work on their customer support.
> 
> It has helped us ship accurately and provide features to customers online that only bigger players used to have. It is going to allow us to move online to freight as well.

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### "ShipperHQ is THEE solution for dimensional shipping\!" — 5.0/5

> **Jackie** | *April 7, 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciated the tech support that I needed in the beginning. I love that I have all my box sizes and packing rules set up and how they seamlessly integrated with my ecommerce store. I now have live rates for the shopping carts and my customer gets to choose the carrier and knows how much shipping is. The shipping calculations are spot on\!
> 
> **Cons**: Nothing negative to say. I'm grateful to have found ShipperHQ.
> 
> We ship farm equipment parts, irregular sizes, and heavy. It is critical that shipping is calculated accurately. I've tried 2 other shipping aps. They don't even come close to ShipperHQ.

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## Links

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