---
description: Learn more about IssuTrax pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IssuTrax Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [IssuTrax](/software/204366/issutrax)

# IssuTrax

Canonical: https://www.capterra.ca/software/204366/issutrax

> IssuTrax is a flexible issue tracking \&amp; work-order management solution enhancing productivity, collaboration, and accountability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses IssuTrax?

Hospitality (Hotels, Cruise Lines, Resort Properties), and other organizations that need to streamline incoming issues/requests, automatically assign, prioritize, maintain visibility managing issues.

## About the vendor

- **Company**: OnboarD Software
- **Location**: Miami, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact OnboarD Software for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Alerts/Escalation
- Assignment Management
- Dashboard Software
- Dispatch Management
- Feedback Management
- Inventory Management Software
- Issue Auditing
- Issue Tracking Software
- Mobile Access
- Task Management Software
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)

## Related Categories

- [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software)
- [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software)
- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.ca/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [HelpDesk](https://www.capterra.ca/software/185973/helpdesk) — 4.6/5 (180 reviews)
3. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
4. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3409 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/204366/issutrax)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/204366/issutrax> |
| de-AT | <https://www.capterra.at/software/204366/issutrax> |
| de-CH | <https://www.capterra.ch/software/204366/issutrax> |
| en | <https://www.capterra.com/p/204366/IssuTrax/> |
| en-AE | <https://www.capterra.ae/software/204366/issutrax> |
| en-AU | <https://www.capterra.com.au/software/204366/issutrax> |
| en-CA | <https://www.capterra.ca/software/204366/issutrax> |
| en-GB | <https://www.capterra.co.uk/software/204366/issutrax> |
| en-IE | <https://www.capterra.ie/software/204366/issutrax> |
| en-IL | <https://www.capterra.co.il/software/204366/issutrax> |
| en-IN | <https://www.capterra.in/software/204366/issutrax> |
| en-NZ | <https://www.capterra.co.nz/software/204366/issutrax> |
| en-SG | <https://www.capterra.com.sg/software/204366/issutrax> |
| en-ZA | <https://www.capterra.co.za/software/204366/issutrax> |
| es | <https://www.capterra.es/software/204366/issutrax> |
| es-AR | <https://www.capterra.com.ar/software/204366/issutrax> |
| es-CL | <https://www.capterra.cl/software/204366/issutrax> |
| es-CO | <https://www.capterra.co/software/204366/issutrax> |
| es-CR | <https://www.capterra.co.cr/software/204366/issutrax> |
| es-DO | <https://www.capterra.do/software/204366/issutrax> |
| es-EC | <https://www.capterra.ec/software/204366/issutrax> |
| es-MX | <https://www.capterra.mx/software/204366/issutrax> |
| es-PA | <https://www.capterra.com.pa/software/204366/issutrax> |
| es-PE | <https://www.capterra.pe/software/204366/issutrax> |
| fr | <https://www.capterra.fr/software/204366/issutrax> |
| fr-BE | <https://fr.capterra.be/software/204366/issutrax> |
| fr-CA | <https://fr.capterra.ca/software/204366/issutrax> |
| fr-LU | <https://www.capterra.lu/software/204366/issutrax> |
| it | <https://www.capterra.it/software/204366/issutrax> |
| nl | <https://www.capterra.nl/software/204366/issutrax> |
| nl-BE | <https://www.capterra.be/software/204366/issutrax> |

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