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What Is Cigo?

Cigo is a cloud-based platform that simplifies complex delivery management by leveraging seamless communication between your dispatch, your fleet, and your customers. Automate routing and dispatching with our simple, yet powerful, Route Builder; it calculates ETAs and time frames by evaluating historical traffic, on-site and install times per product. Give your customers an amazing experience with dynamic SMS and Email notifications, and mobile-friendly real-time tracking experience.

Who Uses Cigo?

Furniture and moving, appliance, pharmacy, grocery, servicing, 3rd party logistics, construction materials and junk removals.

Where can Cigo be deployed?

Cloud-based
On-premise

About the vendor

  • Cigo
  • Located in Montréal, Canada
  • Founded in 2015

Cigo support

  • Phone Support
  • Chat

Countries available

Australia, Bulgaria, Canada, Estonia, France and 15 others

Languages

Arabic, English, French, Spanish

Cigo pricing

Starting Price:

US$299.00/month
  • Yes, has free trial
  • No free version

Cigo does not have a free version but does offer a free trial. Cigo paid version starts at US$299.00/month.

get a free trial

About the vendor

  • Cigo
  • Located in Montréal, Canada
  • Founded in 2015

Cigo support

  • Phone Support
  • Chat

Countries available

Australia, Bulgaria, Canada, Estonia, France and 15 others

Languages

Arabic, English, French, Spanish

Cigo videos and images

Cigo Software - Route Builder
Cigo Software - Dashboard
Cigo Software - Optimize your delivery routes with our intelligent route builder using real time data. Reduce road time and increase daily deliveries.
Cigo Software - Our software has more than 100 features to offer, with a new feature being added every month. Take full control over your delivery process by tracking all your deliveries at any time. You will also appreciate its easy navigation for an easy scheduling.
Cigo Software - View Delivery Status
View 5 more
Cigo Software - Route Builder
Cigo Software - Dashboard
Cigo Software - Optimize your delivery routes with our intelligent route builder using real time data. Reduce road time and increase daily deliveries.
Cigo Software - Our software has more than 100 features to offer, with a new feature being added every month. Take full control over your delivery process by tracking all your deliveries at any time. You will also appreciate its easy navigation for an easy scheduling.
Cigo Software - View Delivery Status

Features of Cigo

  • Alerts/Notifications
  • Communication Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Driver Management
  • Employee Management
  • GPS
  • Inventory Management Software
  • Label Printing
  • Live Driver Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Order Management Software
  • Performance Metrics
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Scheduling Software
  • Shipment Tracking Software
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Third-Party Integrations
  • Work Order Management

Alternatives to Cigo

Manage all your delivery operations from one platform to enhance efficiency and deliver exceptional customer experience at scale.
Routing chaos finally solved! Extremely easy-to-use, Route4Me plans routes for your business. Call Today & Get Started +1-888-552-9045
SaaS-based delivery logistics platform that provides an end-to-end, scalable delivery infrastructure.
Onfleet's software simplifies your local delivery operations from start to finish. Start your free trial today! Learn more about Onfleet
Plan, dispatch, and track optimized routes in minutes. Manage your customer experience with notifications and easy proof of delivery.
Multi Route optimization tool that converts addresses from Excel into a route. Share routes via MyRoute app or GPS & Track deliveries.
Fleet Tracking as low as $16.95/mth. Vehicles and Equipment. NO Contracts. Five-Star Customer Training and Support. Free Online Demo.
Flexible transportation platform that adapts to your operations and lets you collaborate with customers, drivers, and partners. Learn more about Rose Rocket
When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver.

Reviews of Cigo

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
94%
4
6%
Thomas
Owner in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The perfect partner for a courier company

5.0 2 months ago New

Comments: Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way!

Pros:

Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up

Cons:

Better reporting on the drivers would be nice

Justin
Operations Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Route management optimization at its best

5.0 7 months ago

Comments: If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!

Pros:

Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.

Cons:

Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.

Jose
CEO in US
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best pickup/delivery software on the market

5.0 2 months ago New

Pros:

[sensitive content hidden] made sure that we were set up for success!

Cons:

Separate cost for optional services like “auto-split”.

Alternatives Considered: Onfleet

Reasons for Switching to Cigo: Pricing and everything that it comes with. [sensitive content hidden] did an amazing job taking care of us.

Cigo Response

2 months ago

Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform.

Sebastian
Manager in Canada
Apparel & Fashion, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Tool with an excellent customer service

5.0 4 years ago

Comments: It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better

Pros:

The customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features.

Cons:

I wish there was a knowledge base in the platform.

Alternatives Considered: Onfleet and DispatchTrack

Reasons for Choosing Cigo: Better priced, customer service and ease of use

Reasons for Switching to Cigo: The pricing was much easier to understand. I would say it's really the ease of use of Cigo

Cigo Response

4 years ago

We want to thank you for your review and for using Cigo :)

Raffi
President in Canada
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent platform

5.0 2 years ago

Comments: Their customer service is really incredible. Platform has been reliable no real downtimes. It always works

Pros:

Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.

Cons:

No real cons till now. Everything has worked well.

Alternatives Considered: Onfleet

Reasons for Switching to Cigo: Much more suited to our type of operation. Their team helped us with the training and deployment in the operation. They have a very good structure to get us up and running quickly.

Cigo Response

2 years ago

Thank you very much for your review! We are always happy to hear about our customers' experience