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What Is Cigo?

Cigo is a cloud-based platform that simplifies complex last-mile deliveries by leveraging seamless communication between your dispatch, your fleet, and your customers. Automate routing and dispatching with our simple, yet powerful, Route Builder; it calculates ETAs and time frames by evaluating historical traffic, on-site and install times per product. Give your customers an amazing experience with dynamic SMS and Email notifications, and mobile-friendly real-time tracking experience.

Who Uses Cigo?

Furniture and moving, appliance, pharmacy, grocery, servicing, 3rd party logistics, construction materials and junk removals.

Where can Cigo be deployed?

Cloud-based
On-premise

About the vendor

  • Cigo
  • Located in Montréal, Canada
  • Founded in 2015

Cigo support

  • Phone Support
  • Chat

Countries available

Australia, Bulgaria, Canada, Estonia, France and 15 others

Languages

Arabic, English, French, Spanish

Cigo pricing

Starting Price:

US$299.00/month
  • Yes, has free trial
  • No free version

Cigo does not have a free version but does offer a free trial. Cigo paid version starts at US$299.00/month.

About the vendor

  • Cigo
  • Located in Montréal, Canada
  • Founded in 2015

Cigo support

  • Phone Support
  • Chat

Countries available

Australia, Bulgaria, Canada, Estonia, France and 15 others

Languages

Arabic, English, French, Spanish

Cigo videos and images

Cigo Software - Route Builder
Cigo Software - Dashboard
Cigo Software - Optimize your delivery routes with our intelligent route builder using real time data. Reduce road time and increase daily deliveries.
Cigo Software - Our software has more than 100 features to offer, with a new feature being added every month. Take full control over your delivery process by tracking all your deliveries at any time. You will also appreciate its easy navigation for an easy scheduling.
Cigo Software - View Delivery Status
View 5 more
Cigo Software - Route Builder
Cigo Software - Dashboard
Cigo Software - Optimize your delivery routes with our intelligent route builder using real time data. Reduce road time and increase daily deliveries.
Cigo Software - Our software has more than 100 features to offer, with a new feature being added every month. Take full control over your delivery process by tracking all your deliveries at any time. You will also appreciate its easy navigation for an easy scheduling.
Cigo Software - View Delivery Status

Features of Cigo

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Communication Management
  • Customer Database
  • Customer Management
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Employee Management
  • For Courier Services
  • GPS
  • Incident Reporting
  • Inventory Management Software
  • Job Management
  • Label Printing
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Order Management Software
  • Performance Metrics
  • Proof of Delivery
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • Scheduling Software
  • Shipment Tracking Software
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Third Party Integrations
  • Work Order Management

Alternatives to Cigo

Fleet Tracking as low as $16.95/mth. Vehicles and Equipment. NO Contracts. Five-Star Customer Training and Support. Free Online Demo.
SaaS-based delivery logistics platform that provides an end-to-end, scalable delivery infrastructure.
Onfleet's software powers your last mile delivery operations from start to finish. Start your free trial today!
Tookan is an AI-powered software, that helps in automating dispatch, tracking order,s and managing freight from a single platform. Learn more about Tookan
Plan, dispatch, and track optimized routes in minutes. Manage your customer experience with notifications and easy proof of delivery.
Rose Rocket TMS helps trucking and logistics companies make their business operations more efficient from quote to cash. Learn more about Rose Rocket
Routing chaos finally solved! Extremely easy-to-use, Route4Me plans routes for your business. Call Today & Get Started +1-888-552-9045
Delivery management solution that helps businesses optimize routes, track drivers, verify deliveries with customer signature, and more.
Looking for sophisticated route mapping software that's SO SIMPLE to use? Want to save time, hassle, and money? Circuit delivers!

Reviews of Cigo

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
93%
4
7%
Justin
Operations Manager in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Route management optimization at its best

5.0 2 months ago

Comments: If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!

Pros:

Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. [sensitive content hidden] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.

Cons:

Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.

Sebastian
Manager in Canada
Apparel & Fashion, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Tool with an excellent customer service

5.0 4 years ago

Comments: It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better

Pros:

The customer service is incredible. You always have someone to assist you with any questions that you have. They regularly update the platform with new features.

Cons:

I wish there was a knowledge base in the platform.

Alternatives Considered: Onfleet and DispatchTrack

Reasons for Choosing Cigo: Better priced, customer service and ease of use

Reasons for Switching to Cigo: The pricing was much easier to understand. I would say it's really the ease of use of Cigo

Cigo Response

4 years ago

We want to thank you for your review and for using Cigo :)

Jason
VP in Canada
Furniture, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Cigo route tracker

4.0 2 years ago

Comments: Overall though, very good and has eliminated many phone calls from customers as they can track the same day delivery on their own.

Pros:

Great system to use if you want to route vehicles for the most effective time travel and great to track each delivery as well.

Cons:

Process took a bit of time to get used to. There are a couple of issues I wish were better. After delivery, Cigo asks the customer to review their experience with the delivery with Google or Facebook options. The actual reviews only show up on the backend of the system and not on Google or Facebook. Also, there seems to be an ongoing issue of a hazard icon appearing saying that 'the operators may not arrive within this time window' when they have not actually had this issue and/or the delivery was completed well within the window.

Cigo Response

2 years ago

Thank you for your review and using Cigo! It is always good for us to get some feedback on our platform

Raffi
President in Canada
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent platform

5.0 2 years ago

Comments: Their customer service is really incredible. Platform has been reliable no real downtimes. It always works

Pros:

Extremely easy to use, they regularly push new features to the platform. Their customer service is exceptional.

Cons:

No real cons till now. Everything has worked well.

Alternatives Considered: Onfleet

Reasons for Switching to Cigo: Much more suited to our type of operation. Their team helped us with the training and deployment in the operation. They have a very good structure to get us up and running quickly.

Cigo Response

2 years ago

Thank you very much for your review! We are always happy to hear about our customers' experience

Canberk
CEO, Founder in Canada
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Terrific software - Cigo went above and beyond.

5.0 2 years ago

Comments: Amazing. We have been using Cigo for about 4 months, but we have already been very satisfied.

Pros:

All the features enabling an Uber-like experience, and modernizing the delivery experience.

Cons:

making it easier to make changes on the routes, and making sure the software is robust to keep the changes without unexpectedly looping back into the initial state.

Alternatives Considered: Circuit

Reasons for Choosing Cigo: limited features, and capabilities

Switched From: Zippykind

Reasons for Switching to Cigo: Early stage startup, close engagement with customers, feedback & process focused.

Cigo Response

2 years ago

Thank you very much for your review! Our team is always happy to hear feedback from customers