---
description: Learn more about Entrata pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Entrata Pricing, Reviews & Features - Capterra Canada 2026
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# Entrata

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> Entrata is the operating system that unifies and streamlines property management workflows with AI, automation, and powerful data.
> 
> Verdict: Rated **4.6/5** by 444 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Entrata?

Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 444 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Entrata
- **Location**: Lehi, US
- **Founded**: 2003

## Commercial Context

- **Pricing Details**: Contact Entrata directly for pricing information.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- Alerts/Notifications
- Billing & Invoicing
- CRM Software
- Commercial Property Management Software
- Commission Management
- Contact Management Software
- Customer Database
- Document Management Software
- Electronic Payments
- Equipment Management
- Expense Tracking
- Facility Asset Management
- Financial Management Software
- Financial Reporting Software
- For Property Managers
- For Real Estate
- General Ledger
- Insurance Management
- Inventory Management Software
- Invoice Management
- Late Fee Calculation
- Lease Management Software
- Lease Tracking
- Maintenance Management Software
- Maintenance Scheduling
- Occupancy Management
- Online Payments
- Owner Portal
- Payment Processing Software
- Portfolio Management
- Property Database
- Reminders
- Rent Collection
- Rent Tracking
- Rental Property Management Software
- Reporting & Statistics
- Scheduling Software
- Task Management Software
- Tax Management Software
- Tenant Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Vacancy Management
- Vendor Management Software
- Work Order Management

## Integrations (3 total)

- Domo
- Google Analytics 360
- RealPage

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Lease Management Software](https://www.capterra.ca/directory/30219/lease-management/software)

## Related Categories

- [Real Estate Accounting Software](https://www.capterra.ca/directory/32689/real-estate-accounting/software)
- [Facility Management Software](https://www.capterra.ca/directory/30211/facility-management/software)
- [Rental Software](https://www.capterra.ca/directory/30116/rental/software)
- [Real Estate Property Management Software](https://www.capterra.ca/directory/20050/real-estate-property-management/software)
- [Mobile Home Park Management Software](https://www.capterra.ca/directory/32653/mobile-home-park-management/software)

## Alternatives

1. [Buildium](https://www.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews)
2. [DoorLoop](https://www.capterra.ca/software/211768/doorloop) — 4.8/5 (705 reviews)
3. [ResMan](https://www.capterra.ca/software/135182/resman) — 4.6/5 (602 reviews)
4. [Rent Manager](https://www.capterra.ca/software/2732/rent-manager) — 4.6/5 (633 reviews)
5. [Innago](https://www.capterra.ca/software/166893/innago) — 4.9/5 (521 reviews)

## Reviews

### "Entrata Review" — 5.0/5

> **Andrea** | *December 11, 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Full visability on all tasks, from Prospects to residents and renewals. It's user friendly to navigate once you understand how it works. Easy to pull dates and track data.  Customers questions and concerns are all logged in the profile making for easy tracking
> 
> **Cons**: Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )
> 
> So far the experience has been rocky, but working through all the processes and finding who has authorization for which  , and utilizing the text enjoinment to test out theories

-----

### "Navigation" — 1.0/5

> **Sonali** | *December 8, 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: When running reports some details can get very easily. When doing bank reconciliations can see the details of AP \&amp; AR is perfect.
> 
> **Cons**: Some reports its so complicated how to download. Even to add things to reports so complicated. &#10;Bank rec's its so easy to click another transaction when checking and balancing . Can't  downland with the clicked transactions to check. So difficult to check when there is a difference.
> 
> Not work friendly. I think can be improve. Its so hard with some reports and rec's Its takes long time when there is a difference in rec's because of can't download with highlighted once. Reports also so hard to lean. not easy at all.

-----

### "Solid product-Great team" — 5.0/5

> **Mindy** | *September 10, 2024* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the workflow from prospect interaction to post move-in activity. Once you get familiar with the dashboard, the prompts and reminders lighten the workload as well as all the automations. Entrata also offers mini products such as renters insurance and energy benchmarking allowing us to work out of the same software 98% of the time. Not mentioning the amazing customer service would be a travesty. From the call-center service staff to our CSM and migration team, we have experienced incredibly pleasant and helpful people ready to assist.
> 
> **Cons**: Occasionally, the system will run slowly, which of course impacts our entire company’s productivity. There have been a few glitches with two factor authentication in the past, but nothing recently.
> 
> We thoroughly enjoy our partnership with Entrata. I would not recommend another software for Multifamily housing management.

-----

### "Entrata 2 years in" — 5.0/5

> **Nick** | *July 23, 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: I like how easy it is to use once all of our information is integrated. It's great at keeping us organized. Happy to see that there continues to be improvements from the software. Being able to import csv files is also a BIG deal for me, so any additional reports that allow us to do that would be great.
> 
> **Cons**: Integration is an issue sometimes. Also, it can be difficult to find which settings need to change in order to get something done. Sometimes multiple settings have to be changed before we are able to make the change we want to make. If there is a way to make it easier to identify which settings need to change in order to get something done would be great.
> 
> Overall very happy with Entrata. The reports and ledgers are easy to understand and follow. I have been able to save a lot of time with the various reports they allow to be uploaded with a csv\!

-----

### "Not too shabby... not amazing." — 3.0/5

> **Joe** | *July 29, 2025* | Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: I like that it's a all in one platform. I don't have to go to several different platforms to do leasing, CRM, processing. billing/invoices, pricing.
> 
> **Cons**: It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders... I have to back all the way out of the Renewal tab and then pull up the resident I want to email and THEN email them from their profile, select templated and then the template I wanted will show. So you have to do a lot of back and forth and a lot of "digging" to do a simple task like an email. Also the tect in reports in entrant and so small... even at setting 5.
> 
> There is more positive than negative. Overall... I like it\! - Hines needs to do a roundtable to get our input on improvement.

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## Links

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