--- description: Learn more about Paw Partner pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paw Partner Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/30845/pet-grooming/software) > [Paw Partner](/software/203713/paw-partner) # Paw Partner Canonical: https://www.capterra.ca/software/203713/paw-partner Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/203713/paw-partner?page=2) > Paw Partner is software for independent boarding, daycare, grooming, and training businesses. We answer to customers, not investors. > > Verdict: Rated **4.8/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paw Partner? Paw Partner is software for independent boarding, daycare, grooming, and training businesses. We answer to customers, not investors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 60 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Paw Partner - **Location**: Bellingham, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$44.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: We run our own boarding, daycare and grooming facility. We price Paw Partner based on what’s fair - not what we could squeeze you for. 40–100% less than comparable pet care software. Flat monthly pricing per location. • No per-pet fees • No per-staff fees • No per-reservation fees • No long-term contracts - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, Puerto Rico, United States ## Features - Alerts/Notifications - Appointment Management - Billing & Invoicing - Booking Management - Calendar Management - Client Portal - Confirmations/Reminders - Customer Database - Customer Management - Employee Management - Inventory Management Software - Mobile Access - Online Booking - Pet Birthday Tracking - Recurring Appointments - Reminders - SMS Messaging - Scheduling Software - Service Catalog - Staff Management ## Integrations (2 total) - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Pet Grooming Software](https://www.capterra.ca/directory/30845/pet-grooming/software) ## Related Categories - [Kennel Software](https://www.capterra.ca/directory/30574/kennel/software) - [Pet Grooming Software](https://www.capterra.ca/directory/30845/pet-grooming/software) ## Alternatives 1. [Pet Manager](https://www.capterra.ca/software/150536/pet-manager) — 5.0/5 (62 reviews) 2. [Gingr](https://www.capterra.ca/software/136469/gingr) — 4.5/5 (214 reviews) 3. [Breeder Cloud Pro](https://www.capterra.ca/software/176356/breeder-cloud-pro) — 4.6/5 (79 reviews) 4. [KennelBooker](https://www.capterra.ca/software/143168/kennel-booker) — 4.6/5 (77 reviews) 5. [BusyPaws](https://www.capterra.ca/software/1014353/busypaws) — 4.7/5 (79 reviews) ## Reviews ### "Amazing system" — 5.0/5 > **Jenna** | *April 5, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I love this system. It’s easy to use, has a ton of great features and it’s always extremely quick and does not lag. Anytime I have a question, whoever answers is very quick, friendly and helpful. > > **Cons**: I don’t have any cons about the program. ----- ### "Paw Partner Feedback" — 5.0/5 > **Cassidy** | *December 4, 2024* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: User friendly and very visually appealing to client and for us > > **Cons**: Not available in french for our customers > > very easy to use and rion is extremely helpful with all our questions and concerns ----- ### "Paw Partner is a must have partner\!" — 5.0/5 > **Kathryn** | *December 1, 2024* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The customer service is amazing. Fast responses, friendly and knowledgeable staff. I love the timeline for pics. I got rid of social media the minute I signed on with Paw Partner and I will never go back to the toxicity that is social media. My clients can see pictures and interact with us through Paw Partner and do so more than they ever did on social media. I also love that this system is an all in one for me. So many other systems don't have everything that I need. This does it all for my grooming salon, boarding kennels, doggy daycares, retail and front end POS. So nice to have everything in one program. It is also user friendly and easy to navigate. I like the fact that they are constantly reviewing their clients input and making changes or adding things in based on that input. I think that is why they have everything I need for my business. It's based off of real life experience. One last note: The recently integrated Paw Payments is wonderfully easy to balance against the bank records and completely transparent. One hundred percent better than any other credit card processing company I've used. > > **Cons**: There is one customer service person who I really don't like. I do not find her efficient or knowledgeable. She just irks me. However, the rest of the team is awesome. I do wish they had a list of training videos, in some type of order, so that when I hire new people, I could sit them down with the videos to watch in that order for them to learn how to use the system. I know there's videos on YouTube, but a busy, not tech savvy person like myself, could really use just a spoon fed, here ya go, everything in one folder, in order, training videos program vs. searching on YouTube. The only draw back for the Paw Payments I've encountered thus far is that it takes a few days to go from client making payment to being in the bank. There's a one day lag Monday through Thursday and Friday - Sunday I normally don't see in my bank account until Tuesday. It'd be nice if the weekend sales would come in Monday. > > I recommend Paw Partner to everyone I know in the animal world. It has made it possible to grow my business without overloading my staff. My clients love it also. It has really helped us keep our clients and their furballs organized and also helped us stay connected to our clients. Some of our clients message us on the app just to say "Hi". It's great\! The few drawbacks for me are really just me being knit picky. Overall, I'm so happy that I signed up with them and wouldn't give them up for the world. ----- ### "A very happy customer" — 5.0/5 > **Mary** | *December 11, 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love how easy to use it is, and the amazing customer service. They're so easy to get ahold of and quick to help me with any questions. I've used ither softwares and this, in my experience, is by far the best\! > > **Cons**: I wish there wasnt two different pages one for services and one for pricing. Itd be phenomenally easier if those two were combined. I often find i miss a step or forget to add something because of having to go between those two pages. > > Overall I couldnt be happier. I ofter 5 different pet services and finding a platform that can so easily support all of them makes my business run so much smoother than it ever has. ----- ### "Business Owner/groomer" — 4.0/5 > **Tracy** | *November 19, 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: One of the standout features of PawPartner is the exceptional customer service. The team is always responsive and genuinely willing to listen to user feedback. We especially appreciate their openness to suggestions for upgrades, making us feel valued as partners in improving the platform. This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients. > > **Cons**: Scheduling Multiple Pets Simultaneously Implement a feature that allows clients to add multiple pets to a single appointment booking. This could include a dropdown menu for selecting pets from the client profile or an option to "add another pet" before finalizing the booking. Faster Paw Payments Consider integrating a payment processor that supports same-day or next-morning payouts without requiring an early close. This might involve switching to a provider with faster settlement times while maintaining accounting-friendly cutoff times. Groomer's Name on Receipts Add a field on the receipt template to display the assigned groomer’s name. This can be auto-populated based on the appointment details. First Available Groomer" Scheduling Option Develop a system that automatically scans all groomer schedules for the next available slot and presents it to the client. This would eliminate the need for clients to manually check each groomer’s availability. These changes would not only ease the booking process but also enhance operational efficiency and customer satisfaction. If you'd like, I can help draft specific requests or proposals to present these ideas to your software or platform provider. Let me know\! While we appreciate the responsiveness of the PawPartner team and their willingness to take suggestions for upgrades, we’ve noticed occasional delays and a lack of in-depth knowledge when addressing some of the issues we encounter. Improving response times and ensuring the team is better equipped to handle complex or technical questions would significantly enhance the overall support experience. We value the effort you put into maintaining great customer relations and look forward to seeing continued improvements in this area. > > We have been very happy with our overall experience using PawPartner. The platform has been a valuable tool for managing our appointments, payments, and client interactions. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/203713/paw-partner?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/203713/paw-partner) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data