17 years helping Canadian businesses
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What Is CenturyLink?

Access and control your cloud servers. Execute power operations, assign IP addresses, set up monitoring and alerts, and more.

Who Uses CenturyLink?

Not provided by vendor

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Reviews of CenturyLink

Average score

Overall
3.3
Ease of Use
3.5
Customer Service
2.8
Features
3.4
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cheyenne
None in US
Verified LinkedIn User
Gambling & Casinos, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Century link and me

5.0 2 months ago

Comments: My overall experience was great the customer services was amazing if i had any little problem which i did ever they were on top of fixing it

Pros:

Century link is a great internet and home phone provider ive used them in the past and the speed of my internet was amazing

Cons:

I did not like when i moved and they could no longer provide me services in the area i had relocated to

Tito
Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Overall good products. Support and customer service is not good.

4.0 last year

Comments: Service is great. Reliability function always good. Customer service maybe 1-3 on a scale of 1-10.

Pros:

I would say most of the services offered are great and reliability is top tier. No issues with services.

Cons:

We’ll support and customer service is horrid. I love there services but if you need any support it get difficult. It’s usually a call center and they don’t care too much. People and sales reps constantly change. Customer service is the worst. A simple removal of service becomes a days job to weeks or months.

DAVID
Owner Manager in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Poorest company in the world.

1.0 2 months ago

Comments: worst customer service you could ever ask for. -10 starts given

Pros:

nothing, they cannot even get a simple appointment right then they just give you a bunch of lies and hope it helps them to get you off the phone. Liars all of them. Hope their ship crashes on a pile of rocks. Nothing and I mean nothing good about centurylink. Nothing!

Cons:

everything. poorest company i have ever dealt with hope they go down in flames by tomorrow!

Bertis
Aget in Honduras
Outsourcing/Offshoring, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Centurylink

4.0 4 years ago

Comments: Overall is fine

Pros:

The variety of the deals and plans for internet services.

Cons:

The onsite tech visits. They are not formal and lack professionalism.

Christopher
Artist in US
Arts & Crafts, Self Employed
Used the Software for: Free Trial
Reviewer Source

CenturyLink Review

4.0 3 years ago

Comments: I have nice affordable use of CenturyLink also with some issues like the other software

Pros:

The most impaction feature is the security and have a lot of good functions for all the companies or users

Cons:

The load balance is sometimes difficult to understand the app development have to make a chart with references or meaning