---
description: Learn more about Google Contacts pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Google Contacts Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Google Contacts](/software/203196/google-contacts)

# Google Contacts

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> Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices.
> 
> Verdict: Rated **4.7/5** by 709 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 709 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Contact Database
- Data Import/Export
- Interaction Tracking
- Lead Management Software
- Search/Filter
- Shared Contacts
- Third-Party Integrations

## Integrations (1 total)

- Gmail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software)
- [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews)
2. [eWay-CRM](https://www.capterra.ca/software/152769/eway-crm) — 4.5/5 (827 reviews)
3. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
4. [Act\!](https://www.capterra.ca/software/133171/act) — 3.9/5 (937 reviews)
5. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews)

## Reviews

### "Google Contact" — 5.0/5

> **Rickilee** | *January 15, 2025* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: Syncs easily between devices. The interface is user-friendly, and the ability to label and organize contacts is helpful
> 
> **Cons**: Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome
> 
> A solid tool for managing contacts across devices

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### "Google Contact Review" — 5.0/5

> **Mara** | *January 2, 2025* | Writing & Editing | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Google Contacts is super easy to use and access
> 
> **Cons**: I’ve got no complaints\! Google Contacts is definitely the best alternative to phone contact managers, plus it’s available on all devices

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### "Great for Small Groups" — 4.0/5

> **Octavia** | *September 2, 2026* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: Google Contacts is a great platform to keep track of \&amp; categorize people. It has a good value for money. They offer many fields that can allow you to keep track of important client details, and device syncing can help you recover lost information in the case of a broken device.
> 
> **Cons**: It’s best used with limited groups of people — like close clients or people you are working directly with on a project. It’s not great for large groups.

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### "Reliable daily contact manager with seamless Gmail integration" — 4.0/5

> **Kira** | *August 2, 2026* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simple organization via Labels: Allows quick grouping and basic segmentation without cluttering the primary view. I also really liked Instant cross-device syncing,Changes made on mobile or desktop reflect immediately across all logged-in Google Workspace devices.
> 
> **Cons**: The ​Duplicate clutter, Auto-saving email addresses can quickly accumulate incomplete or temporary contacts if not cleaned regularly using the "Merge \&amp; fix" tool. Another frustrating problem i had was No native contact sharing lacks built-in, granular list-sharing controls for team members without relying on Google Workspace delegation or third-party add-ons.
> 
> ​I have used Google Contacts for over two years to manage client lists and daily communication streams. As a central repository for individual email and phone information, it is remarkably dependable and fast. The search bar finds exact records instantly, and the ability to assign customized labels makes light work of filtering contacts by project or priority.&#10;​Where it shines most is its zero-friction integration with the broader Google ecosystem—drafting emails in Gmail or scheduling Calendar events pulls up contact details seamlessly.&#10;​However, teams looking for a full-featured CRM or seamless native contact-sharing across separate user accounts will hit limits quickly. While it handles baseline database tasks exceptionally well, managing shared team directories usually requires external Workspace permissions or dedicated integration tools. Overall, it is an outstanding, cost-effective daily driver for small teams and solo professionals who need clean, reliable contact management

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### "CSS Google Contact Review" — 5.0/5

> **Haley** | *July 26, 2026* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: If you manage a lot of contacts, Google Contacts is worth using. My favorite feature is being able to organize everyone with labels and find exactly who I need in seconds. Everything stays backed up and synced, which makes managing business relationships so much easier.
> 
> **Cons**: I honestly don’t have any cons to mention. Google Contacts has met all of my expectations and has worked exactly as I hoped. It’s been reliable, easy to use, and has helped me stay organized without any issues. I haven’t experienced any problems or limitations during my time using it, so I don’t have any constructive criticism to provide at this time.
> 
> Overall, my experience with Google Contacts has been excellent. It makes managing coworkers, clients, and leads simple, while the labels and Gmail integration make email management effortless. It’s also been a great tool for sales management by helping me keep contacts organized and easy to access. I haven’t needed to contact customer support because everything has worked so well, but based on my experience with Google’s other products, I’m confident their support is just as reliable. Google has always been easy to work with.

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## Links

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