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Investor Deal Room
What Is Investor Deal Room?
Investor Deal Room is an investor management software that helps commercial real estate sponsors raise capital more efficiently, report to investors, and manage documents.
Who Uses Investor Deal Room?
Real Estate Syndicators and Private Equity Investment Companies seeking to streamline their back office processes with a professional investor portal.
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Investor Deal Room
Reviews of Investor Deal Room
IDR
Pros:
The bulk upload of k-1's, distributions and overall investment management.
Cons:
Document signing process could be improved.
Investor Deal Room Response
4 years ago
Hey Aaron, Thank you for the review and the honest feedback. We're glad you're a client! Our 2.0 release is a huge update that greatly improves document signing... we think it makes our document signing process the best in the industry and we can't wait to roll it out to your portal!
Alternatives Considered:
Review 2020.05.10
Comments: Admittedly, I have only used the product lightly, but I am pleased with its functionality for what I expect to get out of it. It is a solid portal to handle doc management and reporting. It is also useful to know where to go to find documents.
Pros:
I like the simplicity. Core features are included but represented in a way that is very simple and easy to use. Its a great value for the price point.
Cons:
Sometimes is seems that the numbers are wrong. That said, I have actually seen situations when the numbers are wrong, but it is driven by the inputs from the investment manager - so some of this is uncontrollable.
Investor Deal Room Response
4 years ago
Hey Jacob, Thank you so much for the review and we're glad you've enjoyed the simplicity of the user experience. Like you mentioned Investor Deal Room doesn't actually perform most of the math calculations since generally we're operating more as a look-through into the sponsor's back office than an accounting tool. That said, we'll continue improving and finding ways to help sponsors deliver better reporting.
Alternatives Considered:
Ideal investor relations platform for growing real estate companies
Comments: Our experience with IDR has been incredibly positive. The ultimate difference-maker for us is the caliber of service from the entire IDR team. Any issue or request we have ever sent in was responded to the same day with warmth and professionalism. It's the best offering for its functionality at this ballpark price point and a great fit for a business like ours that still has lots of runway and upside for rapid growth.
Pros:
Investor deal room meets the majority of our businesses needs at Madison Investing, currently. It securely stores the vital information related to deals and investors - both current and prospective.
Cons:
We use IDR as a quasi-CRM and stretch the boundaries of it's fit, from that perspective. To be clear, it was never promised to be a CRM in the first place, so it's unfair to ding IDR for missing CRM-like capabilities that you would find in Salesforce, Insightly and other CRMs. Certain functionality is less intuitive, such as document visibility.
Investor Deal Room Response
4 years ago
Thank you for your feedback, Spencer. We've been glad to work with your team and are excited to release some of the new CRM features that might make up that missing ground over the next couple months.
Professional Look and Investors Love It
Comments: Their ongoing customer support is OUTSTANDING. Whenever I have an issue, they get back to me right away and either walk me through the issue or if necessary, fix it. They are great to deal with.
Pros:
There were 2 primary benefits: 1 - Investors love having the snapshot view of their holdings and a place to have all of their documents stored. 2 - Gave a more professional "look and feel" for our company.
Cons:
The contact/investor/legal entity distinction and hierarchy is confusing.
Investor Deal Room Response
4 years ago
Thank you so much for the review Mark. We've been looking at the Contact / Legal Entity hierarchy and agree it could be made more clear. We will touch base with you and learn how you think about their organization!