--- description: Learn more about VoIP.ms pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.ca/software/203084/voip-ms Page: 1 / 29\ Next: [Next page](https://www.capterra.ca/software/203084/voip-ms?page=2) > Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. > > Verdict: Rated **4.8/5** by 697 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoIP.ms? Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 697 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VoIP.ms - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$1.10 - **Pricing model**: Other - **Pricing Details**: VoIP.ms is offered across three pricing plans, outlined below. Pay Per Minute Plans: $0.85/month, per DID number (for US \& Canada) Unlimited Plans: $4.25/month, per DID number (for US \& Canada) Toll Free Plans: $0.99/month, per DID number (for US) $1.25/month, per DID number (for Canada) International outgoing call rates are available based on country. Please contact VoIP.ms for more details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: French - **Available Countries**: Canada ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Tracking Software - Call Transfer - Communication Management - Computer Telephony Integration - Conferencing - IVR - PBX - Phone Key Input - Reporting/Analytics - Ring Groups - SIP Trunking - Virtual Extensions - VoIP Software - Voice Customization - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [IVR Software](https://www.capterra.ca/directory/30231/ivr/software) - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software) ## Alternatives 1. [Wildix](https://www.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) 2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 5. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Very good service for a good price" — 4.0/5 > **Dennis** | *March 24, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Cons**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Good until it wasn't..." — 2.0/5 > **Verified Reviewer** | *November 27, 2025* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: Started out as an great low-cost option for a landline but things went sour. The call quality was fine but we have to press the Flash button to get a dial tone. > > **Cons**: The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact. > > It was meeting our needs until the surprise $75 charge. I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it. ----- ### "Excellent VOIP Provider" — 4.0/5 > **Jeff** | *October 16, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Low cost and high reliability of the system. > > **Cons**: Unresolved issues with SMS capabilities on main DID numbers > > Very Positive experience - appreciate the extensive help system. ----- ### "Best VOIP Provider Out There" — 5.0/5 > **David** | *August 22, 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The web interface is powerful and makes it easy to set up what I want to set up. The voice quality is excellent, and I never have a connection problem. I also love the automatic voicemail call transcription feature. > > **Cons**: About a year ago there was a DOS attack on the system that caused an interruption in service. Voip.ms upgraded its routing and dealt with the problem. > > Set voicemail message to change from open to closed. Create transcription for voice mails. ----- ### "Good but you will have to know how to setup" — 5.0/5 > **Michel** | *March 19, 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: Her low cost, leurs bas tarifs et le fait que l'on puisse se créer des sous comptes des extensions, mettre des filtres d'appels. > > **Cons**: The funds are in US $ Some difficulties to setup the telephone interface to use IP. Par contre il y a beaucoup d'aide en français. > > It is all ok for me. Ça va très bien pour moi. J'utilise une interface qui fait le lien entre le IP et l'analogue ----- Page: 1 / 29\ Next: [Next page](https://www.capterra.ca/software/203084/voip-ms?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/203084/voip-ms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data