--- description: Learn more about Descript pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Descript Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Descript](/software/202803/descript) # Descript Canonical: https://www.capterra.ca/software/202803/descript Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/202803/descript?page=2) > Descript is an all-in-one audio and video software that makes editing as simple as editing a word doc. Edit video by editing text. > > Verdict: Rated **4.6/5** by 183 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Descript? Made for content creators and businesses who are making podcasts, vlogs, videos, screen recordings, transcriptions, and social media assets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 183 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Descript - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Descript offers a free basic account with screen recording, collaboration features, and 3 hours of transcription. Only editors pay. The three types of paid accounts include: • Creator: $12/editor/month (annual) or $15/editor/month (monthly) • Pro: $24/editor/month (annual) or $30/editor/month (monthly) • Enterprise: Get in touch with us for custom pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Voices - Annotations - Audio Capture - Audio Editor - Audio Manipulation - Audio Mixing - Audio Recording - Audio/video file upload - Automatic Transcription - Call Recording Software - Call Scripting - Collaboration Tools - Content Management System (CMS) Software - File Sharing Software - Mastering - Media Library - Multi-Voice - Natural Language Processing - Screen Capture - Screen Recording Software - Speech Recognition Software - Speech-to-Text Analysis - Text Editing - Timecoding - Video Capture - Video Editing Software - Voice Recognition - YouTube Uploading ## Integrations (9 total) - Asana - Box - Dropbox Business - Evernote Teams - Gmail - Google Drive - OneDrive - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software) ## Related Categories - [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software) - [Video Editing Software](https://www.capterra.ca/directory/20022/video-editing/software) - [Speech Recognition Software](https://www.capterra.ca/directory/30098/speech-recognition/software) - [Screen Recording Software](https://www.capterra.ca/directory/31975/screen-recording/software) - [Audio Editing Software](https://www.capterra.ca/directory/32256/audio-editing/software) ## Alternatives 1. [Movavi Video Editor Plus](https://www.capterra.ca/software/1011548/movavi-video-editor-plus) — 4.8/5 (1135 reviews) 2. [Vizard](https://www.capterra.ca/software/1050295/vizard) — 4.9/5 (451 reviews) 3. [OBS Studio](https://www.capterra.ca/software/164144/obs) — 4.7/5 (1074 reviews) 4. [Adobe Premiere Pro](https://www.capterra.ca/software/1015952/adobe-premiere-pro) — 4.7/5 (570 reviews) 5. [Riverside](https://www.capterra.ca/software/1042331/riverside) — 4.8/5 (252 reviews) ## Reviews ### "Descript has deteriorated to the point of being unusable" — 1.0/5 > **Peter** | *September 27, 2025* | Higher Education Software | Recommendation rating: 0.0/10 > > **Pros**: Descript USED to be my favourite tool for screen recordings and voice overs. The previous version (about a year ago) was reliable, easy to use, and had all the features to expedite workflow in going from a raw screen recording to a polished video. > > **Cons**: The current software is unusable. The most significant issues are in corrupted and failed recordings. Short segments (roughly a word or two in length) are randomly dropped at multiple points in a recording, and in other cases the recording stops (without warning) midway through. More generally, where once the editor was slick and responsive, it has become glitchy and laggy. It does not accurately show the video in the timeline (so it is not synced with the audio, making edits almost impossible). My last few recordings I tried multiple times, but each one had major errors and I finally gave up, cancelled my subscription, and moved onto other software tools. > > Unfortunately, the developers have slowly destroyed what was a fantastic tool. This has been very sad to watch. I truly enjoyed using Descript before and raved about it to everyone. The fact that the developers push new updates and features at a seemingly daily basis seems to be at the heart of things. Rather than a thoughtful process of preserving what people loved about the software and methodically stepping out enhancements, the tool has slowly devolved into an unreliable, unpleasant, and unusable tool. ----- ### "AI for GOOD: Descript in Action" — 4.0/5 > **Samantha** | *November 6, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Descript has simplified video editing for me by a landslide\! I no longer spend my time analyzing frame after frame, decoding what is said, and creating manual captions. The use of AI in this instance is constructive\! > > **Cons**: I think I wish there were more caption designs for the videos that I edit -- just to switch up the appearance. > > I was introduced to this platform a few years ago, and it has been a game-changer so far, thanks to its ease of use, accuracy, and high production quality. ----- ### "AI Avatar features didn't work — and neither did the refund promise" — 1.0/5 > **Cathy Pantano** | *June 15, 2026* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Honestly, very little. The interface looks polished and the marketing promises a lot, but in my actual experience, the AI Avatar and Underlord features didn't deliver, and Descript's support didn't follow through on commitments they made in writing either. > > **Cons**: The AI Avatar feature failed to complete generations while still deducting AI credits — money and credits gone for nothing. Underlord, the AI assistant, gave contradictory guidance throughout: every fix it suggested created a new problem, sending me in circles for days. I brought in an outside AI consultant for a full day of dedicated help, and even she couldn't get a usable result out of the platform. Beyond the product itself, support's handling of this was worse. After acknowledging these failures, Descript offered me a refund of $545.48 in writing, which I accepted — but that refund was never issued, and follow-up emails went unanswered. A company that won't honor its own written commitments is a serious red flag, separate from any product bugs. > > This is your chance to tie it all together as a narrative — here's a draft: "I went into Descript hoping to use the AI Avatar and Underlord assistant to create a video efficiently. Instead, I spent multiple consecutive days fighting a platform that gave contradictory guidance at every turn — each fix Underlord suggested broke something else — while AI credits were deducted for Avatar generations that never even completed. I eventually hired a professional AI consultant to help, and even she couldn't produce a usable result after a full day of work. We abandoned Descript entirely and started over elsewhere. To Descript's credit, support initially acknowledged these failures: they refunded $400 and offered an additional $545.48 in writing, which I accepted. But that second refund was never issued, and my follow-ups went unanswered. Overall, this wasn't just a product that didn't work for my use case — it was a company that didn't follow through on its own commitments once the product failed. I'd think twice before relying on Descript's AI Avatar features for anything time-sensitive or important, and I'd get any refund promises in writing with a clear timeline attached. ----- ### "A perfect tool for video editing with adding caption." — 5.0/5 > **Verified Reviewer** | *March 20, 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I love the captions very much. With Descript, I am able to add caption to all my Youtube videos. Also the transcription is so smooth and fast. > > **Cons**: Its a bit slow to edit and make changes to captions. You will have to highlight the sentences one after the other. > > Its been fantastic using this tool. Especially the monthly free credits is exceptional and non like others. ----- ### "Lost Edits, Unclear Answers, and a Refund Framed as a “Courtesy”" — 1.0/5 > **Verified Reviewer** | *January 20, 2026* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: Descript is easy to use for recording and basic editing, and the workflow is convenient when everything works. The web app makes it simple to access projects without installing heavy software, and the built-in tools for transcription and quick edits can save time. > > **Cons**: Reliability and support follow-through. Projects edited months earlier appeared as raw recordings later, with missing cuts and effects. Support could not recover the edits and did not clearly explain why affected projects had backup files while truly raw projects did not. The response felt dismissive. > > We had a very frustrating experience with Descript and their support. We used Descript to record and edit several videos. The edits were done around May, mainly using the web app. When we opened those same projects in December, many of them looked like raw recordings again. Cuts were missing and effects were missing. Support and engineering told us they checked their logs and only saw “creation → recording → transcription,” and they said they could not find proof the edits were ever made. That explanation does not match what we saw in the app. The affected videos show two project backup files. In Descript, backups only appear after you start editing (the app even says so). But when we checked other projects that we know are raw, those do not show any backup files. We asked a simple question: if backups appear only after editing, why do the “raw” affected videos have two backups while truly raw videos have none? They did not answer this clearly. One rep also said they noticed a spike in network errors in May. That is exactly when the edits were done, which makes it very likely the edits did not save or sync correctly. Instead of admitting this could be the cause, support kept pointing to “no logs of edits” and that it was our fault. They refunded one month, but called it a “courtesy.” That was disappointing. We also stopped using Descript while they were investigating because we did not feel it was safe to keep working in the platform. If that one-month refund was meant to cover the time we could not use the service during the investigation, that still does not address the real damage. We lost many hours of work, we paid our editor hourly, and we paid for the subscription for convenience and reliability. For the amount of inconvenience and loss we experienced, one month is clearly not enough. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/202803/descript?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/202803/descript) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data