--- description: Learn more about Otter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Otter Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence Software](/directory/30938/artificial-intelligence/software) > [Otter](/software/202799/otter) # Otter Canonical: https://www.capterra.ca/software/202799/otter Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/202799/otter?page=2) > Otter.ai creates technologies and products that make information from important voice conversations instantly accessible and actionable > > Verdict: Rated **4.4/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 102 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Annotations - Audio/video file upload - Automatic Transcription - Collaboration Tools - Data Import/Export - File Sharing Software - Meeting Notes - Natural Language Processing - Notes Management - Search/Filter - Speech Recognition Software - Speech-to-Text Analysis - Text Editing - Text Overlay - Third-Party Integrations - Time Stamps - Timecoding ## Integrations (7 total) - Business Hangouts - CxEngage - Dialpad AI Meetings - Dropbox Business - GoTo Meeting - Webex Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software) - [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software) - [Note Taking Software](https://www.capterra.ca/directory/33155/note-taking/software) - [Closed Captioning Software](https://www.capterra.ca/directory/33295/closed-captioning/software) ## Alternatives 1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (808 reviews) 2. [Sonix](https://www.capterra.ca/software/167966/sonix) — 4.8/5 (140 reviews) 3. [Transkriptor](https://www.capterra.ca/software/1030033/transkriptor) — 4.7/5 (551 reviews) 4. [Vizard](https://www.capterra.ca/software/1050295/vizard) — 4.9/5 (443 reviews) 5. [Video To Blog](https://www.capterra.ca/software/1071889/Video-To-Blog) — 4.9/5 (71 reviews) ## Reviews ### "Very good and useful AI tool" — 5.0/5 > **Dennis** | *July 4, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I like how easily Otter takes a recording of a meeting, podcast, etc and is able to quickly produce a transcript that is very accurate and correct. > > **Cons**: The list of apps that it integrates with is relatively low. I am sure this will increase with time but right now I could see that being an issue for some. > > So far my experience has been pretty good. It was very accurate and created very good transcripts of multiple recordings and meetings for me. ----- ### "Integrates well" — 5.0/5 > **Ben** | *December 23, 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Integrates well with MS products. Provides great summary reports. > > **Cons**: Need to manually select which meetings to attend. ----- ### "Otter Experience" — 5.0/5 > **Verified Reviewer** | *August 8, 2024* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: You don't have to worry about taking notes during meetings. > > **Cons**: The free subscription is very limited if you attend meetings regularly which is capped at 300 monthly transcription minutes; 30 minutes per conversation. ----- ### "Helpful Transcribing App" — 4.0/5 > **Jakkie** | *May 9, 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: It ties recording and transcribing into one app. It's easy to use and I love the export options for both the audio files and the transcriptions as a PDF or word doc. > > **Cons**: The transcriptions can run together or be a little messy, but that's true of every transcribing app. It's still vastly better than having to time stamp and revisit audio every time you're trying to find something. It's also pretty pricey if you're not going to link it to other apps, which I don't. The value might be better for businesses that use it more frequently. ----- ### "Otter is great for large meetings" — 5.0/5 > **Verified Reviewer** | *July 31, 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Otter is great for meeting integration and note taking, transcripts and especially for annotation and autmated summarys. > > **Cons**: Notes that are emailed to members after meetings are only accessible with an account. This is not always suitable when meeting with those outside the organisations. > > Useful when it works, can sometimes become overwhelmed with transcriptions and can't differentiate between speakers, time codes not always accurate. But still does save time from manual note taking. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/202799/otter?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/202799/otter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data