---
description: Learn more about Otter.ai pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Otter.ai Pricing, Reviews & Features - Capterra Canada 2026
---

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# Otter.ai

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> Otter.ai creates technologies and products that make information from important voice conversations instantly accessible and actionable
> 
> Verdict: Rated **4.4/5** by 103 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 103 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Otter.ai

## Commercial Context

- **Starting Price**: US$12.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below –&#10;Basic – Available to users for free&#10;Pro – $12.99/month or $8.33/month (Billed Annually)&#10;Business – $30/month/user or $20/month/user (Billed Annually)&#10;Enterprise plans are also available. Please contact Otter directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Annotations
- Audio/video file upload
- Automatic Transcription
- Autonomous Task Execution
- Collaboration Tools
- Decision Support Software
- File Sharing Software
- IVR
- Meeting Notes
- Natural Language Processing
- Notes Management
- Real-Time Language Translation
- Reporting/Analytics
- Search/Filter
- Speech Recognition Software
- Speech-to-Text Analysis
- Text Editing
- Timecoding

## Integrations (22 total)

- Asana for Gmail for G Suite
- Browse AI
- Canvas
- ChatGPT
- Clean Inbox for Gmail™
- GoTo Meeting
- Google Analytics
- Google Meet
- Google Workspace
- HubSpot Sales Hub
- Microsoft Outlook
- Microsoft Teams
- Microsoft Teams Webinars
- Microsoft Word
- Slack

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software)

## Related Categories

- [Transcription Software](https://www.capterra.ca/directory/31836/transcription/software)
- [AI Meeting Assistants](https://www.capterra.ca/directory/34861/ai-meeting-assistants/software)
- [Note Taking Software](https://www.capterra.ca/directory/33155/note-taking/software)
- [AI Sales Assistant Software](https://www.capterra.ca/directory/34135/ai-sales-assistant/software)
- [Speech Recognition Software](https://www.capterra.ca/directory/30098/speech-recognition/software)

## Alternatives

1. [Sonix](https://www.capterra.ca/software/167966/sonix) — 4.9/5 (143 reviews)
2. [Transkriptor](https://www.capterra.ca/software/1030033/transkriptor) — 4.7/5 (551 reviews)
3. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (809 reviews)
4. [Vizard](https://www.capterra.ca/software/1050295/vizard) — 4.9/5 (468 reviews)
5. [Video To Blog](https://www.capterra.ca/software/1071889/Video-To-Blog) — 4.9/5 (74 reviews)

## Reviews

### "Very good and useful AI tool" — 5.0/5

> **Dennis** | *July 4, 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like how easily Otter takes a recording of a meeting, podcast, etc and is able to quickly produce a transcript that is very accurate and correct.
> 
> **Cons**: The list of apps that it integrates with is relatively low. I am sure this will increase with time but right now I could see that being an issue for some.
> 
> So far my experience has been pretty good. It was very accurate and created very good transcripts of multiple recordings and meetings for me.

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### "Integrates well" — 5.0/5

> **Ben** | *December 23, 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Integrates well with MS products. Provides great summary reports.
> 
> **Cons**: Need to manually select which meetings to attend.

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### "Helpful Transcribing App" — 4.0/5

> **Jakkie** | *May 9, 2026* | Arts & Crafts | Recommendation rating: 9.0/10
> 
> **Pros**: It ties recording and transcribing into one app. It's easy to use and I love the export options for both the audio files and the transcriptions as a PDF or word doc.
> 
> **Cons**: The transcriptions can run together or be a little messy, but that's true of every transcribing app. It's still vastly better than having to time stamp and revisit audio every time you're trying to find something. It's also pretty pricey if you're not going to link it to other apps, which I don't. The value might be better for businesses that use it more frequently.

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### "Otter is great for large meetings" — 5.0/5

> **Verified Reviewer** | *July 31, 2025* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Otter is great for meeting integration and note taking, transcripts and especially for annotation and autmated summarys.
> 
> **Cons**: Notes that are emailed to members after meetings are only accessible with an account. This is not always suitable when meeting with those outside the organisations.
> 
> Useful when it works, can sometimes become overwhelmed with transcriptions and can't differentiate between speakers, time codes not always accurate. But still does save time from manual note taking.

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### "Summarize your meeting in seconds" — 5.0/5

> **Karen** | *August 20, 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I like the way that it summarize meeting on real time as well as the summaries created after the meeting ends. It highlights key points and divide the whole meeting into sections that can be explored by the user.
> 
> **Cons**: Sometimes it can spam the rest of the members in the meeting as it automatically share al the key highlights and summaries with everyone.
> 
> It was been a positive experience; at the beginning it might be overwhelming but it has been really positive after all.

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## Links

- [View on Capterra](https://www.capterra.ca/software/202799/otter)

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