---
description: Learn more about Emotive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emotive Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Emotive](/software/202425/emotive)

# Emotive

Canonical: https://www.capterra.ca/software/202425/emotive

Page: 1 / 6\
Next: [Next page](https://www.capterra.ca/software/202425/emotive?page=2)

> Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.
> 
> Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Emotive?

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 106 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emotive

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact Emotive for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Audience Targeting
- Automated Responses
- CRM Software
- Campaign Management Software
- Contact Management Software
- Customer Segmentation
- Engagement Tracking
- Human Handover
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Coupons
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging

## Integrations (11 total)

- BigCommerce
- Gorgias
- Help Scout
- Justuno
- Klaviyo
- Mailchimp
- Shopify
- Slack
- WooCommerce
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software)
- [Mobile Marketing Software](https://www.capterra.ca/directory/31308/mobile-marketing/software)
- [Conversational Marketing Platform Software](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.capterra.ca/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [TextP2P](https://www.capterra.ca/software/183310/text-p2p) — 5.0/5 (128 reviews)
4. [EZ Texting](https://www.capterra.ca/software/145848/ez-texting) — 4.5/5 (273 reviews)
5. [Omnisend](https://www.capterra.ca/software/153508/omnisend) — 4.7/5 (836 reviews)

## Reviews

### "We’ve tried plenty of SMS tools in the past" — 5.0/5

> **Paul** | *September 25, 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: The platform itself is super intuitive, but what really stands out is their support. Need help? You’re not filling out tickets or waiting for days—you’re literally one text away from someone jumping in to save the day.
> 
> **Cons**: Pricing can scale quickly: While it’s affordable for small brands, be aware—if you start seeing major success, the cost will rise along with your results. It’s not a dealbreaker, just something to keep an eye on.
> 
> We’ve tried plenty of SMS tools in the past, and so far, most of them fall short. But Emotive? It’s a whole different story. Emotive has consistently helped our eCommerce clients pull in solid leads and real-world sales. Case in point: in just our first three months, we tripled our SMS opt-ins. Yup, 3x.

-----

### "Easy to use\!" — 5.0/5

> **Karen** | *August 14, 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The great customer service and the people
> 
> **Cons**: Just the learning process, but once you got it it is super easy and awesome to use.
> 
> Great\!\! The staff are so helpful and helped when needed.

-----

### "Customer Centric SMS Experiences" — 5.0/5

> **Matt** | *December 19, 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process.  We have a measurable increase in customer engagement and in revenue since we began working with emotive.
> 
> **Cons**: Nothing worthy of note. Although their support is off seas, they are always available to help.
> 
> I really appreciate the custom and hands on approach to working on engaging the customer through SMS.

-----

### "Don't launch your SMS campaigns anywhere but on Emotive\!" — 5.0/5

> **Laura** | *March 17, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is super easy to use Emotive's tool to build SMS campaigns. The interface is fun to work in. Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a response. The best part of Emotive is their team - they are always there for you to call on for text copy help and platform help. They are always responsive and seems like they love their job with Emotive.
> 
> **Cons**: I have tried to think of a con about Emotive and I cannot come up with one\!
> 
> We have recommended Emotive to many clients to help launch their SMS program.

-----

### "Increase your ROI w/ Conversational Messaging by Emotive" — 5.0/5

> **Trevor** | *October 31, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The way they handle SMS messaging for e-commerce storefronts. The pricing is also a huge pro\!
> 
> **Cons**: Nothing not to like. The service works, their staff is super responsive, and once you learn about conversational messaging, you will see what I'm talking about\!
> 
> Emotive consistently generates a 35X ROI each and every month for my clients. Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to interact and speak to a real person via SMS. 

A lot of SMS services allow for broadcast messaging (a la email blasts), but Emotive's approach is a bit different which allows for your shoppers to actually respond to any message you send. This generates a new level of engagement and gives your brand a chance to make a happy customer, each and every time. 

The best thing about it is the pricing. Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of their competitors.

-----

Page: 1 / 6\
Next: [Next page](https://www.capterra.ca/software/202425/emotive?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/202425/emotive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202425/Emotive/> |
| en-AE | <https://www.capterra.ae/software/202425/emotive> |
| en-AU | <https://www.capterra.com.au/software/202425/emotive> |
| en-CA | <https://www.capterra.ca/software/202425/emotive> |
| en-GB | <https://www.capterra.co.uk/software/202425/emotive> |
| en-IE | <https://www.capterra.ie/software/202425/emotive> |
| en-IL | <https://www.capterra.co.il/software/202425/emotive> |
| en-IN | <https://www.capterra.in/software/202425/emotive> |
| en-NZ | <https://www.capterra.co.nz/software/202425/emotive> |
| en-SG | <https://www.capterra.com.sg/software/202425/emotive> |
| en-ZA | <https://www.capterra.co.za/software/202425/emotive> |
| fr | <https://www.capterra.fr/software/202425/emotive> |
| fr-BE | <https://fr.capterra.be/software/202425/emotive> |
| fr-CA | <https://fr.capterra.ca/software/202425/emotive> |
| fr-LU | <https://www.capterra.lu/software/202425/emotive> |
| it | <https://www.capterra.it/software/202425/emotive> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Emotive","description":"Emotive, an SMS marketing software, empowers ecommerce brands to boost their revenue through automated, personalized text messaging campaigns. This platform offers integration with top ecommerce channels, such as Shopify and Magento, facilitating multi-channel attribution, CRM capabilities, and recovery of abandoned carts. By providing actionable insights derived from SMS and advertising data, Emotive assists brands in refining their SMS marketing strategies. The platform allows for advanced segmentation, targeting, automation, and tracking of performance across different platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be2d1727-6994-4cdd-bdd6-dced49dff2cc.png","url":"https://www.capterra.ca/software/202425/emotive","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/202425/emotive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":106,"ratingValue":4.3},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/202425/emotive#faqs","mainEntity":[{"name":"What Is Emotive?","@type":"Question","acceptedAnswer":{"text":"Emotive, an SMS marketing software, empowers ecommerce brands to boost their revenue through automated, personalized text messaging campaigns. This platform offers integration with top ecommerce channels, such as Shopify and Magento, facilitating multi-channel attribution, CRM capabilities, and recovery of abandoned carts. By providing actionable insights derived from SMS and advertising data, Emotive assists brands in refining their SMS marketing strategies. The platform allows for advanced segmentation, targeting, automation, and tracking of performance across different platforms.","@type":"Answer"}},{"name":"Who Uses Emotive?","@type":"Question","acceptedAnswer":{"text":"Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Emotive","position":3,"item":"/software/202425/emotive","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/202425/emotive#breadcrumblist"}]}
</script>