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What Is Gmail?

Gmail is a cloud-based solution that enables businesses and teams to send, receive, organize, and schedule emails across multiple user accounts. Gmail provides suggested actions such as Smart Reply, Smart Compose, grammar suggestions, and more. This solution can also help protect users from online threats by flagging spam, phishing, and malware.

Who Uses Gmail?

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

Gmail Software - Gmail inbox
Gmail Software - Custom email @yourcompany
Gmail Software - Robust integrations
Gmail Software - Smart suggestions
Gmail Software - Threat protection

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews of Gmail

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.5
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yozet Rafael
Yozet Rafael
Engineer in Chile
Verified LinkedIn User
Sports, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Gmail review

5.0 2 months ago New

Comments: In overall is a good user experience with integration with several programs.

Pros:

It is easy to track the information of the emails

Cons:

It is difficult to keep clean the inbox. There it not enought capacity for files

Israel
Israel
MSc. Bilingual Education in Ecuador
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail is still the best email marketing service

4.0 4 weeks ago New

Comments: My experience with Gmail has been productive and I would recommend its use for business management.

Pros:

The ease of use is what I really like about Gmail because it is designed not only for young people but also for adults. Another feature that is remarkable about zoom is how fast you can find former emails by typing one word related to the information you are looking for.

Cons:

I consider that spam messages sometimes are annoying and they are not blocked appropriately. I have received many spam emails lately so I would suggest to apply strict filters not to receive this content anymore.

Meg
Housewife in US
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

It's Gmail

3.0 4 weeks ago New

Pros:

Nothing specific. It's Gmail, not many alternatives.

Cons:

Limited storage, message stacking is a mess.

Jonathan
Jonathan
Director of KIE in UK
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The best out there - still not good enough

5.0 3 months ago

Comments: I think it has been a good experience overall, but I really hate the way they have things on offer (like space) and then they retract that and charge you for it when you get used to it.

Pros:

Spam blocker is better than anything else out there. The inbox look is clean, and emails tend to get through without outages and problems. Calendar management is great. Set up with own domain is exceptional. Great layout of Google One, personal administration space.

Cons:

The surveillance associated with Google, and intrusion into everything. Rubbish integration with things like home automation (none). Google not providing the functionality of things like IFTTT, etc. (so you have to buy one of those services instead or get used to poorly designed alternatives in the suite). Contacts management is awful. Terrible integration for multiple work accounts on mobile phone. Ridiculously bad layout of their Google Workspaces administration space.

Nicky
Independent Stylist in US
Verified LinkedIn User
Textiles, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Gmail is great to use

5.0 4 weeks ago New

Comments: Gmail has been much easier than the other emails I use. I

Pros:

I like that it's easy to separate my emails and prioritize with just a click of a button. That I don't have to separate them myself or click each email to save into a diff folder.

Cons:

There isn't not one thing specific that I do not like about it. I'm pleased.