---
description: Learn more about Zoho Commerce pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Zoho Commerce Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/31281/multi-channel-ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce)

# Zoho Commerce

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> Build, run, and scale your online store with powerful tools for selling, managing orders, and growing your business end to end.
> 
> Verdict: Rated **4.3/5** by 58 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zoho Commerce?

Zoho Commerce offers competitive plans fitting every need and budget. We cater to budding entrepreneurs, ecommerce startups, small, and mid-sized businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 58 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Zoho Commerce offers a free trial for 14 days (no credit card required), after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget \&amp; scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Spanish, Thai, Traditional Chinese, Vietnamese
- **Available Countries**: Australia, Brazil, Canada, Chile, Egypt, France, Germany, Guadeloupe, India, Indonesia, Italy, Japan, Kenya, Maldives, Mexico, New Zealand, Nigeria, Philippines, Saudi Arabia, Singapore and 5 more

## Features

- CRM Software
- Catalog Creation
- Catalog Management
- Categorization/Grouping
- Channel Management Software
- Content Library
- Content Management System (CMS) Software
- Custom Domains
- Customization
- Data Import/Export
- Data Security
- Drag & Drop
- Email Marketing Software
- For Small Businesses
- Inventory Management Software
- Inventory Tracking
- Landing Pages/Web Forms
- Marketplace Integration
- Mobile Access
- Multi-Channel Marketing
- Online Store Builder
- Order Management Software
- Payment Options
- Pre-built Templates
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Reviews Management
- SEO Management
- Search/Filter
- Shipping Management
- Shopping Cart Software
- Template Management
- Third-Party Integrations
- Website Hosting
- Website Management
- eCommerce Management

## Integrations (29 total)

- 2Checkout
- Avalara
- CSG Forte
- EasyPost
- Easyship
- Envia.com
- FedEx Ship Manager
- Forte
- Google Analytics 360
- Mailchimp
- PayPal
- Razorpay
- Shiprocket
- Stripe
- Weglot

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software)

## Related Categories

- [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software)
- [Small Business eCommerce Software](https://www.capterra.ca/directory/31259/small-business-ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software)
- [Inventory Control Software](https://www.capterra.ca/directory/30106/inventory-control/software)
- [Website Builder Software](https://www.capterra.ca/directory/30935/website-builder/software)

## Alternatives

1. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10606 reviews)
3. [Squarespace](https://www.capterra.ca/software/143461/squarespace) — 4.5/5 (3384 reviews)
4. [Square Online](https://www.capterra.ca/software/199711/square-online) — 4.6/5 (327 reviews)
5. [GoDaddy Website Builder](https://www.capterra.ca/software/182500/godaddy-website-builder) — 4.2/5 (1377 reviews)

## Reviews

### "Great way to diversify your website hosting portfolio" — 5.0/5

> **Ricardo** | *May 6, 2024* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: I was able to make a website easily as other places to build stores online. I can rely on zoho when others are giving me issues.
> 
> **Cons**: I would get a 404 page sometimes when trying to add things.

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### "Zoho Commerec for simple ecommerce" — 4.0/5

> **aka** | *May 31, 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Other similar softwares don't have as much options for customizing as Zoho Commerce has to be honest. Customizations process is easy and simple to proceed with. The addon option for apps little plugins helps get job done without much hassle.
> 
> **Cons**: The support is not that great. Support staff themsilves have lack of product knowledge at this point of time. The UI lags a bit with pieces of smal bugs here and there.
> 
> Generally my experience with Zoho commerce is smooth and satisfactory. I would suggest small sized and beginners to go for it for a hands on experience of ecommerce world.

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### "One Single Software to Manage it ALL" — 4.0/5

> **Ashish** | *February 8, 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \&amp; inventory management, accounts, customer relationship etc.
> 
> **Cons**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI.
> 
> Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team.

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### "After using for more than 6 months" — 3.0/5

> **Abhishek** | *April 1, 2022* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good
> 
> **Cons**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce.

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### "Best In class and Best ecommerce solution" — 5.0/5

> **sushil** | *May 31, 2022* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps
> 
> **Cons**: nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce
> 
> we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops.&#10;we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns

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## Links

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