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What Is Certn?

Certn's fast, easy and reliable background checks make screening effortless and efficient. Get check reports in minutes from anywhere in the world. Our competitive pricing, build your-own-packages and best-in-class customer support have made us the leading background check company. White-label your account or seamlessly integrate with your ATS. Certn provides global criminal background checks, credit reports, reference checks, education verification, driving records, id verification etc.

Who Uses Certn?

We serve recruiting and staffing teams across different industries including retail, hospitality, transportation, banking, technology, gig economy and more.

Where can Certn be deployed?

Cloud-based
On-premise

About the vendor

  • Certn
  • Located in Victoria, Canada
  • Founded in 2015

Certn support

  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Certn pricing

Starting Price:

Not provided by vendor
  • No free version

Certn does not have a free version.

About the vendor

  • Certn
  • Located in Victoria, Canada
  • Founded in 2015

Certn support

  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United States

Languages

English

Certn videos and images

Certn Software - Dashboard
Certn Software - Easy-to-read reports with summary
Certn Software - a-la-cart service list
Certn Software - Simple ID Verification
Certn Software - 5
View 6 more
Certn video
Certn Software - Dashboard
Certn Software - Easy-to-read reports with summary
Certn Software - a-la-cart service list
Certn Software - Simple ID Verification
Certn Software - 5

Features of Certn

  • Background Screening
  • Compliance Management
  • Criminal History Verification
  • Education Verification
  • Employment Screening
  • Identity Verification
  • Reference Checking
  • Status Tracking

Alternatives to Certn

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Sterling background/identity services offer a foundation of trust and safety that spans across industries, professions, and borders. Learn more about Sterling
Vetting.com centralises background screening for a faster, fully compliant and more cost-effective process.
Turn is Reimagining Talent Acquisition. Speed Up Hiring and Reduce Costs with Autonomous AI-powered Sourcing, Screening, and Hiring.
Referencing & background checking tools to make better more informed decisions, every time.
Employment Check Pro is a market-leading pre-employment screening software solution; designed for all sectors, checks and requirements.

Reviews of Certn

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
16%
3
4%
Bruce
Talent Acquisition Manager in Canada
Building Materials, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Value is certain with Certn

5.0 last year

Comments: As of last fall 2020 we competely switched over to Certn after our organization was using another major service provider for years. Really liked the easy of access of the tool and how quickly results were been provided to us (within 15 minutes in many cases). What's even more amusing is that many months after going 100% with Certn, our Owner emailed my boss and myself an article highlighting Certn's growth and funding announcement. Our Owner is very keen for us to using industry leading services and technologies to support our business. When I advised we had already incorporated Certn fully into our recruitment procedures, definitely made my boss look good that we had the best in the business already integrated. And there have been no regrets. I would highly recommend Certn for your processes if you are looking for a super quick, effective service.

Pros:

I like that it was easy to access online, offered a branded self-serve portal, costing was very competitive, speed of service is outstanding, and super easy to integrate with our ATS (API code readily available). Finally, the folks at Certn were super easy to deal with - support was in the country not in India.

Cons:

I would like to see more on options on Credit reporting built in.

Alternatives Considered: Checkr and Sterling

Reasons for Choosing Certn: Cost, speed of service, self-service portal, local support, variety of available background check services to choose from

Reasons for Switching to Certn: Although we also use Checkr in our US operations, we will be moving those requirements over to Certn this year. Sterling's service was brutally slow as well as expensive. While Checkr has been good, consolidating all our requirements under one service is more cost effective.

Derrick
Co-founder in Canada
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Increase price without notice

5.0 3 years ago

Comments: It is good because I like the fact that they don’t take my money I prepaid if I don’t use their service for a while . Onfindo and [SENSITIVE CONTENT HIDDEN] take your money if you don’t use your prepayment . So in a long term certn is good if you loaded a lot of prepayment to use as needed

Pros:

Easy to send a resend user request to verify and the simplicity of soft check . Prepayment of my funds don’t get taken like Jumio and Onfido

Cons:

Not mobile friendly on mobile app, verifying email can be added multiple time without validation that the email has already been verified. You loose money doing double verification if you don’t track on your own

Alternatives Considered: Netverify

Reasons for Choosing Certn: Their terms and conditions were not favorable to start up . Thé collect $10,000 from you and if in one year you used only $2,000 they take the rest of the money .

Switched From: Onfido

Reasons for Switching to Certn: They do the same as Onfido . You loose your money after 1 year

Susy
Leader Talent Acquisition in Canada
Financial Services Software, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Changing providers

5.0 3 years ago

Comments: We may still be in our "honeymoon phase" with our relationship with Certn but based on what we have seen from the very beginning to now I don't expect anything to change except for the better! They are always seeking to understand how or where they can be better and no matter who you speak with they are ready to action and support in whatever way they can.

Pros:

The ease of integration not only with our tools and tech that we currently use but also the ability to have direct connection with the Certn teams. They continue to deliver in the same fashion - as though we were potential clients vs a long standing client...whether it's the Account Representative, support or technical fixes they are fast, responsive and willing to learn how to be better!

Cons:

We had some trickies trying to fully integrate into our ATS and ran into some limitations from both sides but they made it work to the best ability - even here Certn's team connected with the ATS tech teams to try and solution our situation and even though it didn't fully work they made it work the best it could.

Rachel
Manager in Canada
Financial Services Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use, cost effective check for on-boarding employees

5.0 3 years ago

Comments: Cost saving and convenient service. We source it initially for creditor background check, now we use it for our own HR on-boarding check.

Pros:

The user interface is easy to use and aesthetically pleasing. The checks come through pretty fast (most case the checks came back in 2hrs after initial request) and email notifications get sent when a check is completed. Their check covers a variety of database and sanction list and geographies : including Criminal record, public safety, public court record, and global sanction list. Added bonus is that they also included the social media profile for candidates, although we are not making decision based on the social media presence, it's something good to have there. MOST IMPORTANT: it's cost effective. No monthly subscription. It's pay as you go. Way more cheaper compared to traditional background check for low volume user They also have a very good custom service team, answering questions whenever needed.

Cons:

I wouldn't say it's my least favorite, however because the way how they charge their service is: Basic check + add on checks. ( some of the add-on checks can get expensive), so the user need to understand the differences and value of the add-on check and choose add-on service appropriately.

Alternatives Considered: Fama

Reasons for Choosing Certn: Certn offer cost saving and convenient service.

Switched From: Sterling

Reasons for Switching to Certn: Fama checks social media only, and doesn't cover the broad list I want to check against

Shima
Client Services Delivery Coordinator in Canada
Staffing & Recruiting, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great speedy service

5.0 3 years ago

Comments: Since using Certn, I have been very happy, the service is easy to use as well as fast. We don't need to wait a long time to get results, they reach out to obtain and further information or clarification needed directly. My mind is at ease when using their services. I also really appreciate the friendly service, when I have had questions in the very beginning, the online help was easy and quick to use. Also I've had someone reach out to me to clarify things with me that would be best for our organisation so its really appreciated that they care about the user. [SENSITIVE CONTENT HIDDEN] and the team have been nothing but easy and friendly to work with, feels like you are a team and these days customer service really means a lot and I thank them for making my job easier in that respect. Huge shout out to the whole team!

Pros:

What I like most about the software is that it is very user friendly, there is no guess work and I can easily submit someone and choose the services I need. Recently I also created a package as I use the same services frequently. Again very easy to easy and the results are fast!

Cons:

Honestly, there I nothing that I don't like, personally I have not had any issues with the software and the use of the system.