Canada Local product

What Is Certn?

Certn's fast, easy and reliable background checks make screening effortless and efficient. Get check reports in minutes from anywhere in the world. Our competitive pricing, build your-own-packages and best-in-class customer support have made us the leading background check company. White-label your account or seamlessly integrate with your ATS. Certn provides global criminal background checks, credit reports, reference checks, education verification, driving records, id verification etc.

Who Uses Certn?

We serve recruiting and staffing teams across different industries including retail, hospitality, transportation, banking, technology, gig economy and more.

Certn Details

Certn

Founded in 2015

Certn pricing

Starting Price:

Not provided by vendor
  • No free version

Certn does not have a free version.

Certn Details

Certn

Founded in 2015

Certn videos and images

Certn video
Certn Software - 1 - thumbnail
Certn Software - 2 - thumbnail
Certn Software - 3 - thumbnail
Certn Software - 4 - thumbnail
Certn Software - 5 - thumbnail

Certn deployment and support

Support

  • FAQs/Forum
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

Certn Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking Software
  • Assessment Management
  • Background Screening
  • Batch Processing
  • Candidate Profiles
  • Compliance Management
  • Criminal History Verification
  • Customizable Reports
  • Data Verification
  • Drug & Health Screenings
  • Education Verification
  • Employee Onboarding
  • Employment Eligibility Verification
  • Employment Screening
  • Feedback Management
  • Fraud Detection
  • Historical Reporting
  • Identity Verification
  • Instant Check
  • Job Application Management
  • Online Applications
  • Real Time Monitoring
  • Real Time Reporting
  • Records Management Software
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Screening Services Integration
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Tenant Screening
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management Software

View full list of Background Check Software

Certn Alternatives

More Certn alternatives

Certn Reviews

Read all 76 reviews

Average score

Overall
4.8
Ease of Use
4.8
Customer Service Software
4.8
Features
4.6
Value for Money
4.7

Reviews by score

5
60
4
13
3
3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sharla R.
Sharla R.
Branch Administrator
Management Consulting, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-05-11

"Ease of Use and Fast"

Comments: We use this for some candidate background and criminal recorded checks. It's very easy as the administrator to send out, and our customers seem to be able to follow directions with ease. It's a great system.

Pros: This program is easy, fast, inexpensive, and has great customer service. If the receiver of the request follows the instructions, it's easy and fast for them to complete as well.

Cons: I have not had any issues. This program is easy to follow.

  • Reviewer Source 
  • Reviewed on 2020-05-11
Bruce D.
Talent Acquisition Manager
Building Materials, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-07-12

"Value is certain with Certn"

Comments: As of last fall 2020 we competely switched over to Certn after our organization was using another major service provider for years. Really liked the easy of access of the tool and how quickly results were been provided to us (within 15 minutes in many cases). What's even more amusing is that many months after going 100% with Certn, our Owner emailed my boss and myself an article highlighting Certn's growth and funding announcement. Our Owner is very keen for us to using industry leading services and technologies to support our business. When I advised we had already incorporated Certn fully into our recruitment procedures, definitely made my boss look good that we had the best in the business already integrated. And there have been no regrets. I would highly recommend Certn for your processes if you are looking for a super quick, effective service.

Pros: I like that it was easy to access online, offered a branded self-serve portal, costing was very competitive, speed of service is outstanding, and super easy to integrate with our ATS (API code readily available). Finally, the folks at Certn were super easy to deal with - support was in the country not in India.

Cons: I would like to see more on options on Credit reporting built in.

Alternatives Considered: Checkr and Sterling

Reasons for Choosing Certn: Cost, speed of service, self-service portal, local support, variety of available background check services to choose from

Reasons for Switching to Certn: Although we also use Checkr in our US operations, we will be moving those requirements over to Certn this year. Sterling's service was brutally slow as well as expensive. While Checkr has been good, consolidating all our requirements under one service is more cost effective.

  • Reviewer Source 
  • Reviewed on 2021-07-12
Cristina M.
Human Resources Coordinator
Civil Engineering, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2020-06-12

"Good for International Background Checks"

Comments: Overall it works well enough for what we need and though it can take a bit of back and forth, customer service is always nice, helpful and does their best to resolve the problem. However, given that our primary background check service syncs with our HRIS (very important to us), and is a great service in itself we won't be fully switching over anytime soon.

Pros: I like that we are able to run international background checks, we use Certn for background checks for candidates who are moving from other countries or who have recently moved from another country to the US.

Cons: It takes a very long time for the background checks to be completed, it's not always clear why something takes long or a portion was unable to be completed. I have received information that Certn was unable to verify that I was easily able to verify afterward. And I don't love that we don't know the cost until after the background check is run.

  • Reviewer Source 
  • Reviewed on 2020-06-12
Derrick A.
Co-founder
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2020-05-05

"Increase price without notice"

Comments: It is good because I like the fact that they don’t take my money I prepaid if I don’t use their service for a while . Onfindo and [SENSITIVE CONTENT HIDDEN] take your money if you don’t use your prepayment . So in a long term certn is good if you loaded a lot of prepayment to use as needed

Pros: Easy to send a resend user request to verify and the simplicity of soft check . Prepayment of my funds don’t get taken like Jumio and Onfido

Cons: Not mobile friendly on mobile app, verifying email can be added multiple time without validation that the email has already been verified. You loose money doing double verification if you don’t track on your own

Alternatives Considered: Netverify

Reasons for Choosing Certn: Their terms and conditions were not favorable to start up . Thé collect $10,000 from you and if in one year you used only $2,000 they take the rest of the money .

Switched From: Onfido

Reasons for Switching to Certn: They do the same as Onfido . You loose your money after 1 year

  • Reviewer Source 
  • Reviewed on 2020-05-05
Rachel Q.
Manager
Financial Services Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020-05-05

"Easy to use, cost effective check for on-boarding employees"

Comments: Cost saving and convenient service. We source it initially for creditor background check, now we use it for our own HR on-boarding check.

Pros: The user interface is easy to use and aesthetically pleasing. The checks come through pretty fast (most case the checks came back in 2hrs after initial request) and email notifications get sent when a check is completed. Their check covers a variety of database and sanction list and geographies : including Criminal record, public safety, public court record, and global sanction list. Added bonus is that they also included the social media profile for candidates, although we are not making decision based on the social media presence, it's something good to have there. MOST IMPORTANT: it's cost effective. No monthly subscription. It's pay as you go. Way more cheaper compared to traditional background check for low volume user They also have a very good custom service team, answering questions whenever needed.

Cons: I wouldn't say it's my least favorite, however because the way how they charge their service is: Basic check + add on checks. ( some of the add-on checks can get expensive), so the user need to understand the differences and value of the add-on check and choose add-on service appropriately.

Alternatives Considered: Fama

Reasons for Choosing Certn: Certn offer cost saving and convenient service.

Switched From: Sterling

Reasons for Switching to Certn: Fama checks social media only, and doesn't cover the broad list I want to check against

  • Reviewer Source 
  • Reviewed on 2020-05-05