Payhawk

The best expense management system

Comments: I think it was the best tool that we have. Is very useful to manage all our monthly purchases, you have it under control, you can define limits, funds and payments very easy. You can also can have the recurrent subscriptions in the same panel, to know the monthly expenses. You can pay invoices, reimburse expenses and use the credit cards.

Pros:

The easy use, implement, manage and control. Also, the support team is impressive! how they follow open cases, the fast answers, their knowledge.

Cons:

Is a brand new tool, so it's improving their functionalities every day. We started without the Netsuite integration, and now it's working perfectly. We have also the travelperk integration and it's very good. The best is that the product and development team is always connected with your needs and helping a lot in Payhawk grow.

Great all-in-one solution

Pros:

- Supports all major currencies (EUR, GBP, USD) - Payment can be initiated from the system - Relatively fast to set-up - Integration with all our bookkeeping systems - Great customer service

Cons:

- Expense reports can't be exported as PDF - Extra costs for having consolidated view of all entities - Approval flows and card guidelines could be more flexible, detailed - FX fees

Payhawk Feedback

Comments: When there are no exceptions and you do not need to adjust something in your own administration it works well. However from the moment something needs to be adjusted the impact is quite high on your previous administration.

Pros:

It is nice it can be used across teams. Customer service is always very friendly

Cons:

- Layout of expenses is quite unclear, you can not easily see what team made what purchase- When adjusting one of the information (categorization) fields this has directly impact on all previous purchases as well. This makes the impact of adjusting quite high. It would be nice if you for example could point out that the information fields such as selecting the date from when you would like to see it change in stead of for the whole administration- The info fields sometimes just change or get empty while typing- Even when adding suppliers to the list of suppliers it still adjust every-time you add a new purchase from the same supplier. When you are thus not focussed on adjusting this you end up with a great amount of supplier accounts for the same supplier (for example 5 versions of the a realtor supplier)- I feel that the interface of the company expenses is quite hectic. A lot of information is displayed but not the information you might want to see there. It would for example be nice if you could adjust the selected fields you see instead of only being able to see the note added and category

Organised Payments

Comments: we feel that we are in the right direction. i recommended Payhawk to 2 friends already.

Pros:

the flexibility on limits, the control of spending, the organization of documents, and their support team. I feel that this will grow and the sky is the limit.

Cons:

we are still setting up the automation of posting in our accounts software. the initial registration with some employees by not receiving the email and some went to junk mail. but once set all was good.

Has become essential to the operation of our business.

Comments: We have a high volume of transactions across many, short-lived projects. Payhawk keeps our teams on budget and in control of spending.

Pros:

Immediate access to spending, oversight for management, reduces friction of collecting paperwork.

Cons:

The UI of the website can be cumbersome and prone to breaking completely. Customer service can be slow or uncooperative at times.