--- description: Learn more about Zendesk Sell pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zendesk Sell Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zendesk Sell](/software/199865/zendesk-sell) # Zendesk Sell Canonical: https://www.capterra.ca/software/199865/zendesk-sell Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/199865/zendesk-sell?page=2) > Zendesk Sell is sales CRM software that helps you close more deals. > > Verdict: Rated **4.3/5** by 160 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zendesk Sell? For B2B sales leaders leading 20-250 person sales team. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 160 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zendesk - **Location**: San Francisco, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Polish, Portuguese, Spanish - **Available Countries**: Australia, Canada, China, Germany, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Batch Processing - CRM Software - Calendar/Reminder System - Campaign Management Software - Catalog Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management Software - Customer Database - Customizable Fields - Customizable Templates - Data Import/Export - Document Storage - Email Management Software - Email Marketing Software - For Financial Institutions - For Insurance Industry - Knowledge Management Software - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Opportunity Management - Performance Management - Performance Metrics - Pipeline Management - Predictive Analytics Software - Prioritization - Quotes/Estimates - Reporting/Analytics - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Self Service Portal - Shared Contacts - Social Media Integration - Task Management Software - Third-Party Integrations ... and 6 more features ## Integrations (31 total) - Array - Bedrock Data - Domo - Dotdigital - Dropbox Business - Front - FullContact - Gmail - Google Calendar - Google Drive - Harvest - HubSpot Marketing Hub - Kustomer - Mailchimp - Marketo Engage ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18781 reviews) 2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6972 reviews) 4. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5819 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Simple and reliable CRM" — 5.0/5 > **Sonu** | *April 24, 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: I like how simple and clean the interface is compared to some other CRMs we’ve tried. It’s pretty easy to track deals and manage contacts without too much setup. The integration with other Zendesk products is a big plus for us since everything stays in one ecosystem. Also, the mobile app is actually usable, which helps when you’re not at your desk. > > **Cons**: Reporting is a bit limited unless you spend time customizing it, and even then it’s not as flexible as some other tools. There are also a few small things in the UI that feel a bit basic, especially when you’re handling more complex pipelines. Pricing can add up as well once you start adding more users or features. > > Overall, it’s been a good CRM for day-to-day sales tracking. It’s not overly complicated, which is actually a plus if your team just wants something that works without too much training. There are some limitations when it comes to advanced reporting and customization, but for small to mid-sized teams it does the job well. We’ve been able to keep our pipeline organized and improve visibility across the team. ----- ### "Potemkin village" — 1.0/5 > **Stanko** | *September 18, 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Interface is ok, all action buttons are where they should be, the structure of the pipeline is ok. > > **Cons**: Long term usage is impossible due to serious bugs and inability or unwillingness of their team to solve it. Reporting serious bugs to a rudimentary bot is never a good way forward. > > After trial (which went well) its all downhill. We discovered three serious bugs, which their support team reproduced and confirmed, and all we got was "we’re looking at it,". A lot of features we started using in serious work are broken or designed to be useless. ----- ### "More than a typical CRM tool" — 4.0/5 > **Bo** | *October 4, 2024* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Delivers the complete view of customers/customer experience in details as in how much you want to see. Uses a data mining terminology, gives you the forecast, and the great feature is you can see changes by adding or removing a number or some group of customers. > > **Cons**: Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential. > > We mostly used the most of the product's real-time reporting and analytics features. Tracked emails, calls, and used them with sales engagement tools. ----- ### "Solid SMB/SME CRM. Reports are lacking but otherwise great UX" — 4.0/5 > **Jared** | *May 17, 2017* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: - Direct mail integration (no bcc required) saves everyone a world of hassle - Very easy to create customized lists of deals - Mobile app is very, very good - Easy to customize deal page with relevant info including "smart links" to 3d party sites - Decent UI and easy to understand - Integrated Dialer would be great if we weren't already using Dialpad - Quick onboarding, decent SFDC import - Zapier integration > > **Cons**: - Reporting is completely inadequate: - No good way to report on lead sources - No way to report on leads by assignee - No way to create new reports if the pre-made ones don't do enough for you - The UI is surprisingly slow. Like, a-full-second-for-a-simple-lookup slow. This is not a complete dealbreaker, but is pretty irritating - Associating contacts to deals doesn't associate your comms w/them to the same deal, so if you have a lot of back and forth with someone about a deal, but forgot to add them to that deal in Base, you won't see the communication on the page for that deal. - ----- ### "Very good product" — 5.0/5 > **Razvan** | *May 16, 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like that is very easy to use and straight to the point. > > **Cons**: I really like this software is easy to work with. There is nothing in my mind that I like less about it. > > I’used this software daily at my work, and it makes my job easier. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/199865/zendesk-sell?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/199865/zendesk-sell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data