---
description: Learn more about Quo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Quo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems Software](/directory/31101/business-phone-systems/software) > [Quo](/software/199031/openphone)

# Quo

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> Quo is the phone system that helps businesses build personal customer relationships at scale.
> 
> Verdict: Rated **4.2/5** by 63 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Quo?

Small and mid-sized businesses

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 63 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenPhone Technologies
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Quo is available across three pricing plans.

Starter: $15/user/month 
Business: $23/user/month
Enterprise: $35/user/month

Prices reflect annual commitment
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Automated Attendant
- Automatic Call Distribution
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Routing
- Call Tracking Software
- Call Transfer
- Caller ID
- Chat/Messaging
- IVR
- PBX
- Reporting & Statistics
- Reporting/Analytics
- VoIP Software
- Voice Mail

## Integrations (6 total)

- Gong.io
- HubSpot CRM
- Jobber
- Make
- Slack
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software)
- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Softphone Software](https://www.capterra.ca/directory/31029/softphone/software)
- [Cloud Communication Platform Software](https://www.capterra.ca/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (866 reviews)
2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (322 reviews)
3. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (916 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1202 reviews)

## Reviews

### "Great VOIP product for small businesses" — 5.0/5

> **Verified Reviewer** | *January 20, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone calls to our business line where ever I might be. Currently, Openphone allows me to SMS clients in Canada. Google Voice, which was the main alternative does not have this feature.
> 
> **Cons**: They charge for each user and add a new line for each user even if all you need is to have multiple users managing one line.

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### "THE PLATFORM/COMPANY IS UNRELIABLE" — 1.0/5

> **SHAWN** | *October 26, 2024* | Financial Services Software | Recommendation rating: 0.0/10
> 
> **Pros**: The price is what attracted me. The ease of sending messages was good while it worked.
> 
> **Cons**: Customer service is non existent as well.
> 
> If you want a reliable long term platform, this isn't the one. They will shut you down in a heartbeat based on speculation. Customer service/retention means nothing to this company at all. I set it up for business use to contact and follow up with my customers however, that only lasted less than 2 days. Don't be fooled by the price, you pay for what you get. I wouldn't recommend this platform to my worst enemy...IT ABSOLUTELY SUCKS\!\!\!\!

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### "Excellent, best value out there, fully featured, highly recommend" — 5.0/5

> **Axel** | *July 19, 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Feature rich, does everything we need, has an API, allows us to have multiple lines. We were able to customize the phone lines and get contact data for our business pushed into OpenPhone so we knew which customer is calling or texting us and what their customer profile was.
> 
> **Cons**: The Webhook API is very limited and doesn't give us access to messages. The contact API is still pretty rough and has issues. AI responder is overpriced, no API to use our own AI token based API. Contact UI doesn't provide the ability to insert links, for example being able to link to a customer's CRM info in another system.
> 
> Seamless setup makes it easy to get up and running, the API was tricky to program to, took a lot of trial and error, and it is also not pure JSON, so the variable typing was a pain, took lots of debugging cycles to finally get it right. Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise since most support depts completely fail when it comes to bug reports from customers.

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### "Valuable Resource for Small Business" — 5.0/5

> **Verified Reviewer** | *March 3, 2025* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, has a great feature set for the price point. It has been incredibly valuable in setting up a professional business phone service for a very small business.
> 
> **Cons**: Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I haven't looked deeply into the problem. There isn't great personalized customer service, however it is user-friendly and they have excellent online resources so I haven't missed it.
> 
> I have been very happy with OpenPhone overall. It has provided the customization features my business needs without extras that were outside of the budget as a new startup.

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### "Did not work for my business" — 1.0/5

> **Dorian** | *April 16, 2026* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: The promise of being able to manage business calls and texts with more than one employee under one account / number.
> 
> **Cons**: The service didn't work for me at all in the end. I wasn't able to send messages to any clients or even respond to messages I received until my number was fully processed through with US carriers. This is a critical onboarding step that is not as easy as suggested.
> 
> Negative - inability to use the service, poor support on canceling and getting a refund, got a second charge the following month instead, and had to escalate to BBB to get my account closed.

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## Links

- [View on Capterra](https://www.capterra.ca/software/199031/openphone)

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| en-AU | <https://www.capterra.com.au/software/199031/openphone> |
| en-CA | <https://www.capterra.ca/software/199031/openphone> |
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