Blackbaud Raiser's Edge NXT

What Is Blackbaud Raiser's Edge NXT?

Raisers Edge NXT is a smart, cloud fundraising solution built to help nonprofits achieve sustainable growth. It's a total solution that includes all the tools needed to be successful on one platform and one simple subscription price. This includes data enrichment services, event management, and social and email marketing tools, online donations, flexible reporting and actionable analytics. Raisers Edge NXT pulls together your processes and people to move your entire mission forward.

Who Uses Blackbaud Raiser's Edge NXT?

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

Where can Blackbaud Raiser's Edge NXT be deployed?

Cloud-based
On-premise

About the vendor

  • Blackbaud
  • Located in Charleston, U.S.
  • Founded in 1981

Blackbaud Raiser's Edge NXT support

  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

About the vendor

  • Blackbaud
  • Located in Charleston, U.S.
  • Founded in 1981

Blackbaud Raiser's Edge NXT support

  • Phone Support
  • Chat

Countries available

Canada, Ireland, United Kingdom, United States

Languages

English

Blackbaud Raiser's Edge NXT videos and images

Blackbaud Raiser's Edge NXT Software - Dashboards and Visual Reports
Blackbaud Raiser's Edge NXT Software - Constituent Records - Wealth Ratings
Blackbaud Raiser's Edge NXT Software - Work Center
Blackbaud Raiser's Edge NXT Software - Benchmarking Reports
Blackbaud Raiser's Edge NXT Software - YoY Acquisition - Mobile View
View 6 more
Blackbaud Raiser's Edge NXT video
Blackbaud Raiser's Edge NXT Software - Dashboards and Visual Reports
Blackbaud Raiser's Edge NXT Software - Constituent Records - Wealth Ratings
Blackbaud Raiser's Edge NXT Software - Work Center
Blackbaud Raiser's Edge NXT Software - Benchmarking Reports
Blackbaud Raiser's Edge NXT Software - YoY Acquisition - Mobile View

Compare Blackbaud Raiser's Edge NXT pricing with similar products

Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Pricing not provided by vendor
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
US$99.00/month
Free Version
Free Trial

Features of Blackbaud Raiser's Edge NXT

  • Alerts/Notifications
  • Alumni Management Software
  • Approval Process Control
  • CRM Software
  • Campaign Management Software
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Contribution Tracking
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Donation Tracking
  • Donor Management
  • Email Management Software
  • Email Marketing Software
  • Event Management Software
  • For Nonprofits
  • Fundraising Management
  • Gantt/Timeline View
  • Grant Management Software
  • Interaction Tracking
  • Membership Management Software
  • Mobile Access
  • Online Giving
  • Payment Processing Software
  • Pledge Management
  • Project Planning/Scheduling
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Social Media Integration
  • Task Management Software
  • Third Party Integrations
  • Workflow Management Software

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Reviews of Blackbaud Raiser's Edge NXT

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.2
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeffery
Jeffery
Senior Program Officer in U.S.
Verified LinkedIn User
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful CRM that will meet your needs!

5.0 3 years ago

Pros:

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history. I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.). With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Cons:

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Emily
Manager of Stakeholder Relations in U.S.
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Blackbaud

4.0 2 years ago

Comments: Overall, we like and dislike this product. We are learning to live with some of the quirks of it because the organizational tools for fundraising seem to be quite good for us.

Pros:

What I like most about this product is that as a fundraiser, I have many tools that keep me organized and remind me to thank our donors.

Cons:

My co-worker who uses this software for only adding donations has a very difficult time with it. She says it takes way too many steps to add donations. It is also frustrating that you have to create a new record for someone who has been memorialized by a gift. It seems odd to add someone into your record base that is deceased and there is a cap on the number of constituents you can have in the database without having to pay more. The reporting pages are confusing and difficult to understand how to set up a goal and see our progress toward it. There are many things like this that we come across that are frustrating to us.

Dory
Development & Outreach Manager in U.S.
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Leader in the Field

5.0 2 weeks ago New

Comments: I worked with RE for almost 25 years and each time they implemented improvements and they were just that. They also listen to customer feedback when implementing updates.

Pros:

It’s a robust software with many add-ons.

Cons:

Very expensive, especially for smaller organizations.

Cheena
Database Manager in U.S.
Fine Art
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Raiser's Edge Lifer Rant

3.5 6 years ago

Pros:

My biggest likes for the Raiser's Edge are the various modules: Events, Membership and Online Express. I can organize the information and pull it back out in queries so easily. The canned reporting is not bad either. They pretty much have every kind of basic report you could need. You can pull some pretty decent reports that track actions, solicitors, giving and profiles. The key is making sure your data is clean and organized. Speaking of which, Raiser's Edge has done a great job of improving it's data clean up functions. They have improved duplicate removals. They have added e-mail and phone clean ups. And they are always on top of making sure their clients are heard (even if it takes them a little while to deliver).

Cons:

The reports have aged out at this point in the desktop version (non-cloud). Development departments are looking for different ways to report their money and we are now depending on Crystal Reports to constantly fill that void. I wished the reports were more malleable and you could really build out the layouts to accommodate what staff wants to see. The biggest thing I hear in terms of complaints from my staff are the number of clicks to get a process done, whether entering an event on a record to recording a membership. Sure we can set up default settings for many of the procedures, but there is still that need sometimes to have to go through and enter manually.

Roberta
Prospect Research Analyst in U.S.
Higher Education Software, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easier than database view but not as functional

4.0 4 months ago

Comments: When comparing RE NXT to other products I have used it is about the same in functionality. Prompts are usually pretty intuitive. It is not very customizable. Going back and forth between NXT and the database is time consuming. Kind of like using two products to accomplish one task.

Pros:

The RE NXT product is easier to use than the database view. You can customize work tiles to easily access your work. Creating List is easier to do than queries. Just starting to create workflows. It looks like it has real potential to prompt actions.

Cons:

Not all aspects are available in RE NXT. I still need to go to the database view to enter information. Customer service is extremely difficult to get in a timely manner. Chat agents can be abrasive at times. Would help if instructions contained some troubleshooting. Difficult to get real time examples outside of classes, which are not always scheduled when you need them.