iTacit

Great software!

Comments: My overall experience with iTacit has been great, I find that their IT support team is excellent. Anytime I have issues or I'm not sure how to proceed, they're very helpful - will send me videos (how to's), screen shots or even set up a meeting so we can chat.

Pros:

We launched ITacit during the beginning of the pandemic, I think this was a perfect time to launch this new employee intranet as we needed to be more connected than ever. The notice board is a great way to share important information / tips for our employees. It even saves us from sending mass emails.

Cons:

The administrative side is a bit more complicated or sometimes does not have all the options that I'm looking for (ex. delete a survey after launching it, the way that the survey results look like), the look of it isn't as user friendly as the iTacit (2.0).

A new user

Comments: Currently, our training platform does not integrate with the policy platform and training is tracked manually; several training modules are purchased as new staff are oriented to the organization and no refresh training is done.
With iTacit, we will end contracts with the policy and training platform, automate training compliance tracking and enhance the employee experience with annualized asynchronous, self scheduled refresher training.
The people at iTacit are extremely helpful, insightful and patient with me as I build the platform for our use. [SENSITIVE CONTENT HIDDEN] earn their super hero capes on a regular basis and I thank them for it!

Pros:

the software is fairly intuitive once you are accustomed to the terminology (i-course, knowledge program). Visually appealing and easy to navigate as an administrator and end user

Cons:

Building pages in the software are fairly limited; for example, image placement on a page seems to be limited to left, centre and right with no ability to have the text squared with it as in WORD or PowerPoint. Media Libraries and permission groups seem to be independent of each module and it would be helpful if they were linked or a central library could be referenced by the various modules.

Good Software!

Comments: Better communication, more modern look! The person that did our training was great as well as the tech support person! Very fast and efficient.

Pros:

Pretty good software overall, the Notice Board is visually pleasing with the option to comment and like posts, similar to facebook.

Cons:

Surveys are complicated to set up but gets better with use. Could have some improvement on this regard.

Simplicity and easy to use

Pros:

This solution is very easy to use, which for environment with non technical people is of utmost importance. Their mobile apps (IOS and Android) looks modern and has all the required features.

Cons:

The simplicity, which is one of its main advantages, could be also a downside. It provokes a limited number of features compared with its competitors. Nonetheless, these features will not be missed by the majority of the users.

Hi Value Training Asset

Comments: We moved to iTacit as a resolution to issues with our previous Learning Management System. We have been happy with the customer service experience and the product. Over 90% of our staff reported they were satisfied or very satisfied with the digital migration process.

Pros:

The user interface is extremely intuitive; The system has an integrated authoring tool and also handles SCORM really well; Leaders within the organization are able to track and manage their team's training requirements in realtime; The built-in reports are easy to use and reporting data is easy to extract into external dashboards.

Cons:

At this point, the software does not have an integrated live video classroom feature.