--- description: Learn more about GuestHug pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestHug Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [GuestHug](/software/198502/guesthug) # GuestHug Canonical: https://www.capterra.ca/software/198502/guesthug Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/198502/guesthug?page=2) > Short-term rental app which automates check-ins using your guest's geo-location, unifies your calendars and earns you upsale revenue. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses GuestHug? Short-term rental hosts, managers and their guests. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GuestHug - **Founded**: 2016 ## Commercial Context - **Starting Price**: £1.99 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Contact Management Software - Guest Experience Management - Rental Property Management Software - Reservations Management ## Category - [Vacation Rental Software](https://www.capterra.ca/directory/30616/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.ca/software/131924/lodgify) — 4.5/5 (1283 reviews) 3. [OwnerRez](https://www.capterra.ca/software/100831/ownerrez) — 4.9/5 (259 reviews) 4. [Guesty Lite](https://www.capterra.ca/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.ca/software/186514/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "GuestHug" — 5.0/5 > **Maria** | *January 18, 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The thing i like most about this software is automation of the check-in process with their geo-location feature means I get notified when guests arrive. > > **Cons**: I might suggest using different coloured dots for check in and check out on monthly calendar view or to be able to post the video guide in the app instead of link to YouTube video. > > Using GuestHug has helped me bring a professional edge to my hosting. The automation of the check-in process with their geo-location feature means I get notified when guests arrive which is what I enjoy most about the app - overall it adds value for me. ----- ### "Flawless Tool to Manage Your Stay\!" — 5.0/5 > **Kristina** | *April 26, 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: GuestHug app was a fantastic go-to solution that combines everything you can be looking for in one go. Whether it is check-in/out instructions, small tips about the flat or the instructions on how to locate the keys on your first day- everything was clear and straightforward. > > **Cons**: It would be great if you could copy and paste the address from the app. This is handy if you want to add the address into Google Maps (not Apple Maps), for example. > > Fantastic app , easy to use, i used it a few times to locate WiFi information, home appliances instructions. Local guide is an extra add-on that allows to feel more comfortable if you are new to the area. It was an easy start for someone like me who has recently relocated to London\! ----- ### "It’s a perfect companion to your stay away from home" — 4.0/5 > **Nishita** | *April 19, 2021* | Design | Recommendation rating: 8.0/10 > > **Pros**: It’s likely to become a portal to address all our needs as a guest. I could see how having this can aid any travel experience (work or leisure) delivering a comfortable, friendlier and richer experience for guests. With the feature set available at the moment, we liked that all our questions around ‘how does this work’ were answered. > > **Cons**: The UI is not very intuitive at the moment, but nothing that can’t be fixed. ----- ### "Quick and easy to deal with" — 5.0/5 > **SINEM** | *April 15, 2021* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: It is user friendly and helps me to save time by avoiding calls and lots of emails. > > **Cons**: nothing really, it was very difficult and time-consuming to arrange bookings before GuestHug > > I use it as a host and also a guest, it saves a lot of time. Easy to communicate with hosts/guests before check-in and avoids potential confusion for both sides. It is very useful to give the guests the chance to order stuff before they arrive and other services at a reasonable price. ----- ### "Great app for an end user" — 4.0/5 > **Haydn** | *February 8, 2020* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: The app contains a surplus of information that is valuable, including check-in/check-out instructions, local guides and directions to the property, which removes ambiguity from many situations. The best feature is the ability to get in touch with the property owner within the app via a chat function. I feel this level of customer service separates GuestHug from other booking management services. > > **Cons**: The chat function on iPhone 11 does not expand as the user types into the chat field, obscuring the view of what has been written. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/198502/guesthug?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/198502/guesthug) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data