---
description: Learn more about SimplyDesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SimplyDesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [SimplyDesk](/software/198382/simplydesk)

# SimplyDesk

Canonical: https://www.capterra.ca/software/198382/simplydesk

> All-in-one IT solution: Helpdesk, asset management, inventory, alerts, with expert support and an intuitive, easy-to-use interface.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SimplyDesk?

IT Department 
Information Systems Department
IT Services
IT Consulting Companies
Software Publishers
Customer Service
General Services

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PCI

## Commercial Context

- **Starting Price**: €360.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: SimplyDesk est disponible en mode SaaS (cloud) ou On-Premise, avec une tarification flexible et adaptée à vos besoins. Les prix indiqués correspondent aux offres SaaS en entrée de gamme, à titre indicatif. La facturation se fait annuellement (tarif préférentiel) ou mensuellement avec un supplément de 20 %. Des remises sont proposées pour les engagements pluriannuels.

Les modules sont tarifés selon leur usage :

Le Helpdesk est facturé par utilisateur.

Le module IT Asset Management est basé sur le nombre de postes (PC) et d’adresses IP scannées.

La gestion des biens mobiliers et des inventaires physiques est facturée au nombre de biens suivis.

Le transfert de compétences et l’aide au paramétrage sont facturés séparément. Des options payantes sont disponibles pour enrichir les fonctionnalités (ex. CTI, Internationalisation, SSO SAML/OpenID Connect, etc.).
Les tarifs complets sont disponibles sur devis uniquement, en fonction de votre périmètre et de vos objectifs.
Essai gratuit de 30 jours sans carte bancaire.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Danish, Dutch, English, French, German, Italian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Automated Routing
- Barcode/Ticket Scanning
- Barcoding/RFID
- Capacity Management
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Database
- Dashboard Software
- Depreciation Management
- Document Management Software
- Email Management Software
- IT Asset Tracking
- IT Reporting
- Incident Management Software
- Inventory Management Software
- Knowledge Base Management
- Macros/Templated Responses
- Maintenance Scheduling
- Multi-Channel Communication
- Prioritization
- Real-Time Notifications
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management Software

## Integrations (3 total)

- Auth0
- Okta
- TeamViewer ONE

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [IT Ticketing Systems Software](https://www.capterra.ca/directory/32623/it-ticketing-systems-software/software)

## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.ca/directory/32623/it-ticketing-systems-software/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Alternatives

1. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews)
2. [VIZOR IT Asset Management](https://www.capterra.ca/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews)
3. [ServiceTonic](https://www.capterra.ca/software/112516/servicetonic) — 4.5/5 (2 reviews)
4. [C2](https://www.capterra.ca/software/135915/c2-atom) — 4.3/5 (14 reviews)
5. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Reviews

### "La simplicité, pour obtenir une adhésion aisée des utilisateurs" — 4.0/5

> **David** | *July 18, 2023* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicité et ergonomie rendant une adoption aisée aux utilisateurs
> 
> **Cons**: Maintenance onéreuse, exports du parc à peaufiner

-----

### "Simply Desk, excellente solution de gestion de parc informatique" — 5.0/5

> **Nicolas** | *September 11, 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Au delà de la qualité et des nombreuses fonctionnalités de l'outil, la relation avec l'éditeur est facile et efficace : c'est très agréable \!  En quelques semaines nous avons pu déployer la solution : dans un premier temps nous avons pu disposer d'un environnement de découverte sur lequel nous avons pu éprouver les paramétrages avec l'appui du support technique, puis une fois validé les usages et après avoir souscris l'abonnement la bascule sur notre propre environnement de production s'est faite très simplement.
> 
> **Cons**: Suggestion d'une nouvelle fonctionnalité : mises à jour hors réseau d'entreprise (mode télétravail) : Lancement d'un script à distance avec accès aux sources des update via un répertoire sur un cloud au choix serait intéressant.
> 
> Très satisfait

-----

### "Un excellent outil" — 5.0/5

> **yosra** | *April 6, 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Les nouvelles fonctionnalités et modules :

-Tchat
- enquête de satisfaction
> 
> **Cons**: - Pas de vesion espagnole
- N'est pas intégré avec la comptabilité SAP

-----

### "inventaire des immobilisations" — 4.0/5

> **Othmane** | *July 17, 2023* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: super surtout avec l'intégration de la technologie RFID pour l'étiquettage
> 
> **Cons**: minimiser les étapes pour simplifier l'installation du demo pour test chez les clients
> 
> on a gagner un grand projet grace à simplyDesk

## Links

- [View on Capterra](https://www.capterra.ca/software/198382/simplydesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/198382/SimplyDesk/> |
| en-AE | <https://www.capterra.ae/software/198382/simplydesk> |
| en-AU | <https://www.capterra.com.au/software/198382/simplydesk> |
| en-CA | <https://www.capterra.ca/software/198382/simplydesk> |
| en-GB | <https://www.capterra.co.uk/software/198382/simplydesk> |
| en-IE | <https://www.capterra.ie/software/198382/simplydesk> |
| en-IL | <https://www.capterra.co.il/software/198382/simplydesk> |
| en-IN | <https://www.capterra.in/software/198382/simplydesk> |
| en-NZ | <https://www.capterra.co.nz/software/198382/simplydesk> |
| en-SG | <https://www.capterra.com.sg/software/198382/simplydesk> |
| en-ZA | <https://www.capterra.co.za/software/198382/simplydesk> |
| fr | <https://www.capterra.fr/software/198382/simplydesk> |
| fr-BE | <https://fr.capterra.be/software/198382/simplydesk> |
| fr-CA | <https://fr.capterra.ca/software/198382/simplydesk> |
| fr-LU | <https://www.capterra.lu/software/198382/simplydesk> |

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