---
description: Learn more about calldesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: calldesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [calldesk](/software/197182/calldesk)

# calldesk

Canonical: https://www.capterra.ca/software/197182/calldesk

> Calldesk provides voice AI for automating customer calls so human agents can focus on high-value interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses calldesk?

calldesk collaborates with large companies that receive more than 300,000 calls per year, in many B2C industries: insurance, banking, utilities, transportation...

## About the vendor

- **Company**: Calldesk
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$50,000.00
- **Pricing model**: Per User
- **Pricing Details**: calldesk is a SaaS solution where you pay as you go, starting at 0,17$/min.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: France

## Features

- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Chatbot Software
- Dashboard Software
- IVR
- Multi-Language
- Reporting/Analytics
- Speech Recognition Software

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews)
2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/197182/calldesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197182/Calldesk/> |
| en-AE | <https://www.capterra.ae/software/197182/calldesk> |
| en-AU | <https://www.capterra.com.au/software/197182/calldesk> |
| en-CA | <https://www.capterra.ca/software/197182/calldesk> |
| en-GB | <https://www.capterra.co.uk/software/197182/calldesk> |
| en-IE | <https://www.capterra.ie/software/197182/calldesk> |
| en-IL | <https://www.capterra.co.il/software/197182/calldesk> |
| en-IN | <https://www.capterra.in/software/197182/calldesk> |
| en-NZ | <https://www.capterra.co.nz/software/197182/calldesk> |
| en-SG | <https://www.capterra.com.sg/software/197182/calldesk> |
| en-ZA | <https://www.capterra.co.za/software/197182/calldesk> |
| fr | <https://www.capterra.fr/software/197182/calldesk> |
| fr-BE | <https://fr.capterra.be/software/197182/calldesk> |
| fr-CA | <https://fr.capterra.ca/software/197182/calldesk> |
| fr-LU | <https://www.capterra.lu/software/197182/calldesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"calldesk","description":"Calldesk provides advanced voice AI solutions for contact centers, specializing in callbots that handle repetitive customer service calls efficiently. Our callbots integrate seamlessly with existing systems, allowing human agents to focus on complex issues. Calldesk's technology improves customer satisfaction, optimizes operations, and reduces costs by automating routine interactions with high accuracy and contextual understanding. Trusted by major brands, we focus on practical, measurable results in customer engagement and support efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/21ba3da2-a70c-49bd-9fb3-40a5b53ef8dc.png","url":"https://www.capterra.ca/software/197182/calldesk","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/197182/calldesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"50000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/197182/calldesk#faqs","mainEntity":[{"name":"What Is calldesk?","@type":"Question","acceptedAnswer":{"text":"Calldesk provides advanced voice AI solutions for contact centers, specializing in callbots that handle repetitive customer service calls efficiently. Our callbots integrate seamlessly with existing systems, allowing human agents to focus on complex issues. Calldesk's technology improves customer satisfaction, optimizes operations, and reduces costs by automating routine interactions with high accuracy and contextual understanding. Trusted by major brands, we focus on practical, measurable results in customer engagement and support efficiency.","@type":"Answer"}},{"name":"Who Uses calldesk?","@type":"Question","acceptedAnswer":{"text":"calldesk collaborates with large companies that receive more than 300,000 calls per year, in many B2C industries: insurance, banking, utilities, transportation...","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"calldesk","position":3,"item":"/software/197182/calldesk","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/197182/calldesk#breadcrumblist"}]}
</script>