---
description: Learn more about Lunchbox pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Lunchbox Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Lunchbox](/software/196918/lunchbox)

# Lunchbox

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> Lunchbox enables restaurants to build the most comprehensive tech stack with its a-la-cart or all-in-one portfolio of solutions.
> 
> Verdict: Rated **3.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lunchbox?

Lunchbox partners with mid-market and enterprise restaurants to build branded digital ordering systems across catering, app, web, loyalty, order aggregation, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 7 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lunchbox Technologies
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing Details**: 1st product: $300 per restaurant/month

2nd product: $200 per restaurant/month

3rd product: $100 per restaurant/month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Booking Management
- CRM Software
- Campaign Management Software
- Customer Activity Tracking
- Customer Database
- Delivery Tracking
- Dispatch Management
- Driver Management
- For Catering Businesses
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Online Ordering
- Order Management Software
- Order Tracking
- Point of Sale (POS)
- Promotions Management
- Proposal Generation
- Quotes/Estimates
- Real-Time Data
- Reporting/Analytics
- Rewards Management
- Routing
- Social Promotion
- Third-Party Integrations

## Integrations (9 total)

- Meta for Business
- PayPal Enterprise Payments
- Revel Systems
- Segment
- Square Payments
- Stripe
- Toast POS
- Worldpay for Enterprise
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Catering Software](https://www.capterra.ca/directory/20023/catering/software)
- [Delivery Management Software](https://www.capterra.ca/directory/31261/delivery-management/software)
- [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software)

## Alternatives

1. [Restroworks](https://www.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews)
2. [Owner.com](https://www.capterra.ca/software/1039701/owner) — 4.7/5 (96 reviews)
3. [Square Point of Sale](https://www.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
4. [Toast POS](https://www.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews)
5. [StoreKit](https://www.capterra.ca/software/203009/sk-takeaway) — 4.9/5 (107 reviews)

## Reviews

### "They understand restaurants" — 5.0/5

> **Doug** | *April 4, 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Lunchbox has a team that genuinely cares about independent restaurant's success, which is a rarity in modern software. They understand a lot of the challenges that face restaurants and are actively working on creating a system that will drive more revenue into the hands of operators. Specifically I would like to call out \[sensitive content hidden\], who were the lead on our transition to their platform - they were complete professionals and their hustle was out of this world.
> 
> **Cons**: Their system can be tricky to navigate until you spend a fair amount of time with it. Additionally, they have two seperate admin dashboards which can be confusing, especially when training new team members
> 
> The company itself is positive - I believe they are hustling hard to make a product that helps us stand out in a crowded marketplace. Their people are tremendous, showing genuine care and actively working to find solutions to difficult problems.

-----

### "Tacombi/Lunchbox" — 5.0/5

> **Tony** | *November 25, 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Support has been outstanding.  The platform can have their quirks, but support needs to be great and being bale to get your answers relatively quickly.
> 
> **Cons**: The opposite of the pros.  At one point 1.0 was not working and support was lacking.  The help desk chat box can be better.  It should allow you to just move into a full screen.
> 
> My 4 year relationship has been good and growing. I've seen the platform grow from 1.0 to 2.0 and like the new controls.

-----

### "DO NOT USE LUNCHBOX\!\!" — 1.0/5

> **Luke** | *October 1, 2024* | Restaurants | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing.  It is expensive, very hard to set up, mediocre as a platform, broke constantly in the beginning and they won't let me leave.
> 
> **Cons**: This company is a disaster.  Getting online ordering setup was extremely time consuming and unnecessarily complicated.  Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand.  It created chaos in our store and cost us a significant amount of business.  

The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development.  18 months later, all of those things are still "on the backlog" with no delivery timeline.  These are very basic functionalities like saving favorite orders including modifications.  

Everyone we dealt with was inept.  The original team were all fired and replaced with a new team that was at least responsive.  That team has since quit or been fired.  

We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.

-----

### "Great customer service" — 5.0/5

> **AHMED** | *February 18, 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Anytime you need them they are available.
> 
> **Cons**: Advance in technology and always they have new ideas.
> 
> \[sesitive content hidden\] a great person to work with with a lot of patient.

Thank you \[sesitive content hidden\]

-----

### "Alejandro Haro" — 5.0/5

> **Alejandro** | *February 20, 2025* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: The great Support we have received from \[sensitive content hidden\] \! \[sensitive content hidden\]  has been a great support. He’s been available to help whenever needed and takes the time to check up on us. If he notices any issues, he ensures to reach out himself for solutions.
> 
> **Cons**: A few glitches but we have been able to get most resolved.
> 
> Good \! We appreciate the support from \[sensitive content hidden\]

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## Links

- [View on Capterra](https://www.capterra.ca/software/196918/lunchbox)

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| en-AU | <https://www.capterra.com.au/software/196918/lunchbox> |
| en-CA | <https://www.capterra.ca/software/196918/lunchbox> |
| en-GB | <https://www.capterra.co.uk/software/196918/lunchbox> |
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| fr-CA | <https://fr.capterra.ca/software/196918/lunchbox> |
| fr-LU | <https://www.capterra.lu/software/196918/lunchbox> |

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