---
description: Learn more about Apizee pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Apizee Pricing, Reviews & Features - Capterra Canada 2026
---

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# Apizee

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> Live video, screen sharing and co-browsing for more efficient sales and support teams.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Apizee?

Customer service, field service, support and sales teams across all industries benefit from live visual engagement with their customer.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Apizee
- **Founded**: 2013

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Annotations
- Audio/Video Conferencing
- Automated Routing
- Call Center Management
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Data Security
- Desktop/Browser Sharing
- File Sharing Software
- HD Audio/Video
- Host Controls
- Live Chat Software
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduling Software
- Screen Recording Software
- Screen Sharing Software
- Service Level Agreement (SLA) Management
- Session Recording
- Surveys & Feedback
- Troubleshooting
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing Software
- Video Layouts/Views

## Integrations (5 total)

- Diabolocom
- Eloquant
- Kiamo
- ServiceNow
- Talkdesk

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.ca/directory/32315/customer-support/software)
- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software)
- [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (871 reviews)
2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1782 reviews)
3. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7402 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (916 reviews)
5. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4079 reviews)

## Reviews

### "Utilisation Apizee" — 5.0/5

> **Christian** | *February 5, 2024* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: Les fonctionnalités de pointage et de prise de photos
> 
> **Cons**: Les latences dus au réseau téléphonique.

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### "Simple et fiable \!" — 5.0/5

> **Jerome** | *January 26, 2026* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Grande facilité d'utilisation pour notre métreur et notre client. Il n'est pas nécessaire de faire d'installation sur le smartphone du client. L'équipe Apizee nous a accompagné des tests à l'intégration finale.
> 
> **Cons**: Aucun problème d'utilisation ne nous a été remontés. Il manque peut être une fonction de prise de mesures par vidéo.
> 
> Apizee nous sert à réaliser des chiffrages de travaux à distance, pour nos clients particuliers et nos bénéficiaires d'assurance.

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### "Apizee : une proximité augmentée" — 5.0/5

> **Verified Reviewer** | *September 22, 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Facilité d'utilisation par les collaborateurs 
Diagnostic technique plus précis = gain de temps pour la prise en charge = satisfaction locataire améliorée
L'utilisation de cet outil permet d'éviter certains déplacements = plus de disponibilité pour les collaborateurs
> 
> **Cons**: RAS - nous n'avons pas rencontré d'inconvénient à ce jour dans notre utilisation quotidienne à partir du moment où nos interlocuteurs ont du réseau.

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### "Solution performante à forte valeur ajoutée" — 5.0/5

> **Aurore** | *April 21, 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Nos conseillers ainsi que nos clients apprécient la rapidité et l'efficacité de la solution. Elle aide au diagnostic des problématiques de nos clients, accélère la résolution et peut éviter les déplacements de nos techniciens au domicile.
> 
> **Cons**: La gestion des rôles et droits utilisateurs pourrait gagner en flexibilité pour répondre à notre usage à grande échelle.
> 
> La solution mise à disposition par Apizee, apporte une réelle valeur ajoutée sur notre activité Technique fixe.

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### "UTILISATION COOPAIRS" — 5.0/5

> **Hugo** | *September 24, 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: La solution offre une rapidité et une facilité dans l'utilisation pour nos interlocuteurs. Les problèmes rencontrés sont donc plus clair avec le visio diagnostic.
> 
> **Cons**: Rien a signaler sur ce point, la solution est facile à prendre en main pour nos agents, et les interlocuteurs en redemandent

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## Links

- [View on Capterra](https://www.capterra.ca/software/196053/apizee)

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| en-AU | <https://www.capterra.com.au/software/196053/apizee> |
| en-CA | <https://www.capterra.ca/software/196053/apizee> |
| en-GB | <https://www.capterra.co.uk/software/196053/apizee> |
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| fr-CA | <https://fr.capterra.ca/software/196053/apizee> |
| fr-LU | <https://www.capterra.lu/software/196053/apizee> |

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