---
description: Learn more about Carepatron pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Carepatron Pricing, Reviews & Features - Capterra Canada 2026
---

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# Carepatron

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> Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve.
> 
> Verdict: Rated **4.4/5** by 844 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Carepatron?

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 844 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carepatron
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Appointment Management
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Care Plan Management
- Claims Management Software
- Client Management
- Coding Assistance
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Management Software
- Customizable Forms
- Data Security
- Decision Support Software
- Document Management Software
- EMR/EHR
- Email Reminders
- Faculty/Staff Management
- For Healthcare
- For Long Term Care
- For Medical Purposes
- For Physical Therapy
- HIPAA Compliant
- Initial Assessments
- Meal/Nutrition Management
- Medical Billing Software
- Medication History
- Multi-Location
- Multi-Provider Practice
- Online Payments
- Patient Communications
- Patient Management Software
- Patient Portal Software
- Patient Questionnaires
- Payment Processing Software
- Physician Scheduling
- Point of Care System
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Scheduling Software
- Third-Party Integrations
- Treatment Planning
- Video Conferencing Software
- Workflow Management Software

... and 17 more features

## Integrations (12 total)

- Doxy.me
- FreshBooks
- Google Calendar
- Google Tag Manager 360
- Microsoft Outlook
- QuickBooks Online
- Sage Accounting
- Stripe
- Wave
- Xero
- Zoom Phone
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software)
- [Long Term Care Software](https://www.capterra.ca/directory/30109/long-term-care/software)
- [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software)
- [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software)
- [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software)

## Alternatives

1. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (494 reviews)
2. [EHR YOUR WAY](https://www.capterra.ca/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
3. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews)
4. [SimplePractice](https://www.capterra.ca/software/130710/simplepractice) — 4.6/5 (2822 reviews)
5. [TheraNest](https://www.capterra.ca/software/130400/theranest-mental-health) — 4.4/5 (1030 reviews)

## Reviews

### "Efficient and Feature-Rich Platform with Occasional Glitches" — 4.0/5

> **Krishna** | *March 19, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Carepatron is how convenient and easy it is to use. Scheduling appointments is seamless, and everything is well-organized in one place. The way client contacts are displayed, along with clear visibility of who is in charge of each file, is a very helpful feature. Additionally, the AI scribe and note-taking tools are excellent—they save time and make documentation much more efficient.
> 
> **Cons**: At times, Carepatron can be unreliable. The platform occasionally crashes, which disrupts workflow. Notifications for both therapists and clients can be significantly delayed—sometimes arriving hours later. Additionally, I often have to clear cookies and cache to resolve issues, and even then, I still encounter errors like “something isn’t right,” which can be frustrating.
> 
> Overall, my experience with Carepatron has been quite positive. The platform is very convenient and makes it easy to manage day-to-day tasks like scheduling appointments and organizing client information. I especially appreciate how clearly client contacts are displayed and how easy it is to see who is responsible for each file. The AI scribe and note-taking features are excellent and save a significant amount of time. Another standout feature is the ability to reply to emails and messages directly within the app, which makes communication seamless and efficient.&#10;&#10;That said, there are some drawbacks. The platform can occasionally crash, which interrupts workflow. Notifications for both therapists and clients are sometimes delayed by several hours, which can be inconvenient. I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.”&#10;&#10;Despite these issues, Carepatron offers strong functionality and helpful features that make it a valuable tool overall.

-----

### "Everything all in one place" — 4.0/5

> **Kathleen** | *March 24, 2026* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I love the options in the calendar, it's super easy to use and comparable to calendly which before this I considered to be the most user friendly booking calender out there. Documenting client notes is also super seamless and easy. I like the sections that we can add into the notes and forms. It makes it a super user friendly experience for clients and for myself when taking notes. The appointment reminders are also really timely. For the price, to be getting invoiving, forms, video calls, scheduling and note taking all in one platform this is really a better choice for me personally than apps like jane that would charge me so much more for a less user friendly and less visually appealing platform
> 
> **Cons**: - It would be nice if the invoices could allow two default taxes because I live in a place that charges two taxes automatically&#10;- Sometimes my clients have mentioned to me that it's hard for them to access the carepatron link/ it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things so i'm unsure what the issue is but yeah sometimes the carepatron link is finicky&#10;- For scheduling I wish I could automatically have the option to set a maximum number of clients that can book in a day. I could just block off times myself in my calendar but  it would reduce my mental load significantly if it was just built in as an option&#10;- My major con is that the invoices can't automatically be sent to clients after a session. Carepatron makes an invoice/billable automatically after the session but because I have to add my second tax in addition to the default tax, I have to delete the billable and make a blank invoice
> 
> Overall, the pros outweigh the cons for me. The fact that intake forms are built in with video conferencing, invoicing, scheduling and note taking makes it so that i don't have to use another separate service. Everything is in carepatron and that's hard to find at this price. So I appreciate it greatly. Like I mentioned, there are things I would love to see improve but i get that it's likely not easy ot change certain things that are that specific. Overall, thank you\! I use Carepatron now for work and for my own private practice.

-----

### "An Excellent EHR" — 5.0/5

> **Dohyun** | *March 22, 2026* | Health, Wellness & Fitness | Recommendation rating: 3.0/10
> 
> **Pros**: Its a very expansive suite with lots of feature I use and appreciate. I also apreciate the community support that I've found with Carepatron (tutorials, facebook group...).
> 
> **Cons**: Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more.
> 
> Overall I've been very satisfied with Carepatron. I very much appreciate that the product is continuing to expand and grow with time, and that makes me feel that my investment into the produce has been worth it.

-----

### "Carepatron is a great up and coming system for mental health providers" — 4.0/5

> **Taylor** | *March 20, 2026* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: - Good pricing options&#10;- Great customer service, very friendly, helpful and responsive. &#10;- Easy to navigate, learn how to use.
> 
> **Cons**: - Cannot integrate insurance in Canada&#10;- No waitlist options for appointments (i.e., let this person know if there's a cancellation)&#10;- Would like to see a more developed customization process for email and SMS notifications.
> 
> Overall, my experience has been good. I like how the system currently works and can see the growth that the system is making. I have hope for improvements to be made that will make the program even better to use in the future. Even with how it is right now, it's a great new system\!

-----

### "It is going good, not great quite yet. Getting there." — 3.0/5

> **Jennifer** | *March 19, 2026* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session.
> 
> **Cons**: I don't like the connectability to my clients themselves, if a client happens to switch over before me, we are not connected right away. It makes me look unprofessional. I also don't like how it integrates my notes when I dictate them, but I think that is something for me to work on further. I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians within our practice.
> 
> Overall, it is good, not great, but getting there. The platform is easy to use. I love that I can dictate my notes, which saves me time as I run a pretty heavy client load as a clinician.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/195467/Care-Patron/> |
| en-AE | <https://www.capterra.ae/software/195467/care-patron> |
| en-AU | <https://www.capterra.com.au/software/195467/care-patron> |
| en-CA | <https://www.capterra.ca/software/195467/care-patron> |
| en-GB | <https://www.capterra.co.uk/software/195467/care-patron> |
| en-IE | <https://www.capterra.ie/software/195467/care-patron> |
| en-IL | <https://www.capterra.co.il/software/195467/care-patron> |
| en-IN | <https://www.capterra.in/software/195467/care-patron> |
| en-NZ | <https://www.capterra.co.nz/software/195467/care-patron> |
| en-SG | <https://www.capterra.com.sg/software/195467/care-patron> |
| en-ZA | <https://www.capterra.co.za/software/195467/care-patron> |

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