---
description: Learn more about FACT24 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: FACT24 Pricing, Reviews & Features - Capterra Canada 2026
---

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# FACT24

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> Emergency notification and crisis management SaaS-solution to support all key stages of Business Continuity Management (BCM) process.
> 
> Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FACT24?

We support more than 5,500 customers all over the world from all sectors and sizes. We have a strong focus on Europe, where F24 has been founded and where all data centers are located.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 9 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: F24

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Norwegian, Spanish

## Features

- Alerts/Notifications
- Audit Trail
- Corrective and Preventive Actions (CAPA)
- Document Management Software
- Incident Management Software
- Incident Reporting
- Mobile Access
- Multi-Channel Communication
- On Call Scheduling
- Risk Analysis
- Risk Assessment
- Status Tracking
- Task Management Software
- Templates
- Two-Way Communication

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Risk Management Software](https://www.capterra.ca/directory/30665/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.capterra.ca/directory/30665/risk-management/software)
- [Business Continuity Software](https://www.capterra.ca/directory/30206/business-continuity/software)
- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)
- [Emergency Notification Systems](https://www.capterra.ca/directory/31357/emergency-notification/software)

## Alternatives

1. [AlertMedia](https://www.capterra.ca/software/176123/alertmedia-mass-notification) — 4.8/5 (151 reviews)
2. [Hyper-Reach](https://www.capterra.ca/software/1024666/alertcycle) — 4.7/5 (33 reviews)
3. [RedFlag](https://www.capterra.ca/software/175898/redflag) — 4.8/5 (52 reviews)
4. [Regroup Mass Notification](https://www.capterra.ca/software/166388/day-to-day-notification) — 4.5/5 (68 reviews)
5. [EZ Texting](https://www.capterra.ca/software/145848/ez-texting) — 4.4/5 (245 reviews)

## Reviews

### "GTN Fact24 review" — 4.0/5

> **Andy** | *October 29, 2025* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: It Cost less that our previous supplier. 
The tool is relatively easy to pick up and use. 
Quick and easy to setup.
> 
> **Cons**: The reporting wasn't the best, however after asking for assistance from the technical team, they provided a solution to us that fitted out reporting needs.
> 
> A good overall experience of the product and staff. 
Very helpful throughout the 1st year of using the tool.

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### "Fact24 review" — 5.0/5

> **Sarah** | *October 24, 2025* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: The helpfulness and guidance of the staff along with the quick turn around on their responses to any queries
> 
> **Cons**: I have no dislikes regarding the experience or service received so far since our company signed up with Fact24
> 
> Couldn't fault it, our customer success manager \[sensitive content hidden\] is always so helpful when we have queries or require help

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### "La herramienta propia de los profesionales de la gestión de crisis" — 5.0/5

> **Alvaro** | *October 2, 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: De una solución de estas características, lo que se necesita es máxima eficacia. Fact24 me ha demostrado su eficacia en múltiples situaciones. Por encima de ello situaría incluso a su servicio de atención al cliente, que es excelente.
> 
> **Cons**: Es una herramientas tan completa que, aunque resulta fácil de utilizar para las funcionalidades más core, supone un desafío a la hora de dominar y extraer su máximo aprovechamiento. El roadmap de Fact24 incrementará aun más su potencia y aportación de valor.
> 
> Es la herramienta que puede marcar la diferencia en medio de situaciones de máximo nivel de exigencia. Por encima incluso de la herramienta está el equipo humano que tiene detrás, que comprende verdaderamente la importancia del proceso de gestión de crisis en una organización.

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### "Outils d'alerting et de gestion de crise performant" — 5.0/5

> **Sébastien** | *October 16, 2025* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: La flexibilité de l'outils: les alarmes peuvent être paramétrées de nombreuses façons de sortes à répondre à beaucoup de requis. 
L'évolutivité: l'outils permet de s'adapter sans problème à des orgranisations TPE comme à des multinationales
> 
> **Cons**: La gestion des interfaces API sont très complexes et devraient être revue afin de répondre aux besoins avec plus de flexibilité.
> 
> Très bonne solution d'alerting et de gestion de crise, répondant à nos besoins d'évolutivité et de flexibilité.

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### "Un outil efficace et facile à utiliser" — 4.0/5

> **Marlène** | *October 14, 2025* | Aviation & Aerospace | Recommendation rating: 8.0/10
> 
> **Pros**: La facilité de création des profils
La possibilité de lier les alarmes les unes aux autres
La possibilité de paramétrer les numéro d'appel
> 
> **Cons**: contre intuitivité sur certains paramètres d'alarme (par exemple : obligation d'indiquer un ordre de préférence de contact mais l'alarme configurée en parallèle donc tous les terminaux sont contactés en même temps)
> 
> Outil très intéressant, facile à mettre en œuvre
La possibilité d'utiliser l'application ou le téléphone pour déclencher les alertes permet une plus grande flexibilité

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## Links

- [View on Capterra](https://www.capterra.ca/software/194637/fact24)

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