Feedbear
What Is Feedbear?
Collect, manage, and act upon customer feedback. Make informed product decisions and build what really matters.
Who Uses Feedbear?
Product owners, Product Managers, Founders, and CEOs of small and medium businesses.
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Feedbear
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Reviews of Feedbear
Ryan
Alternatives Considered:
Simple yet beautiful feedback platform
Comments: Overall, it's been a great experience so far. Its's been super easy to setup. And the support team / the founders have been flexible, so definitely a positive experience.
Pros:
The beauty of Feedbear is it's simplicity. It took about 5 minutes or less to setup. However, if you want to customise it you can. So it has plenty of flexibility. I found the team flexible and willing to listen to suggestions and make changes when necessary.
Cons:
I believe email notifications from custom domain is being added soon and it's on the roadmap. That's the one thing I want.
Mehmet Emre
Alternatives Considered:
Simple Product Management Tool
Comments: I was looking for a way to collect customer feedback and share public roadmap for my product and I found Feedbear. This is a product feedback management system that combines all your customer feedback channels so you can easily collect and manage ideas. You can also use it to manage your public roadmap, communicate product updates, and receive customer support. And the best part is, it integrates with my product!
Pros:
Easy to setup, It can be integrated with my product for collecting feedback without user login, Anonymus or user voting configuration, Custom domain feature, Feedback management with native feedback widget, voting, changelog and public roadmap, Customer support is good, they responded quickly to my tickets and feature requests,
Cons:
Integrations can be increased and features about feedback widget such as custom fields can be added.
Martin
A simple tool
Comments: I like the simplicity of the tool but it is missing some important features that prevent us from using it more.
Pros:
I like the simplicity of the tool. The UI is also quite nice and pleasant to work with. It's clean and intuitive.
Cons:
It's missing some key features that I wish it would have, such as anonymous voting or single sign on capabilities. We don't use the tool much because it is missing these, otherwise, we would keep using it.
Bahar
Feedback Management and Roadmap Software
Comments: It's a great way to collect reviews and feedback from your customers. It's simple and easy to use. The feedback from customers can help you make the right development decisions.
Pros:
I am using Feedbear to collect customer feedback from different channels. It is easy to set up and has a friendly UI that doesn't distract from the process of gathering feedback. The best part of the product is that it has a built in notification system for the team so that any new feedback can be handled in a timely manner.
Cons:
There is no hiding option of customer feedbacks. It also has no approve/decline workflow.
Philip
Feedbear makes receiving ideas and customer feedback easy
Comments: It levels my business up. I tried to code a custom solution before.... It was in no way as smooth as Feedbear is. Great stuff. As well their customer support is very kind and helpful. Very satisfied and hope that this product will grow for much more time!! :)
Pros:
Ultimately, businesses produce for their products and services for their customers. Feedbear helps me to understand what my customers need and wish. The barrier for customers is quite low - they don't even have to register to contribute (although there is an option to require a sign-up). The UX is very clear and easy for both, customers and admin. And they have a lot of nice stuff on their own Roadmap! Can't wait to see that all happen!
Cons:
Other languages than English are missing. It's on their roadmap, and I am looking forward to it. However, most terms within the App can be easily customized - so, it's not possible to display several languages, however it should be possible to display everything in the desired language. A personal wish would be a KonnectzIT integration. Hope that this will come in the future!
