What Is Feedbear?
Collect, manage, and act upon customer feedback. Make informed product decisions and build what really matters.
Who Uses Feedbear?
Product owners, Product Managers, Founders, and CEOs of small and medium businesses.
Feedbear Details
Feedbear
Founded in 2018
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Feedbear Details
Feedbear
Founded in 2018
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Starting price
Free Version
Free Trial
Feedbear deployment and support
Support
- Chat
Deployment
- Cloud, SaaS, Web-based
Training Software
- Live Online
- Documentation
Features of Feedbear
Customer Experience Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Campaign Management Software
- Chat/Messaging
- Communication Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Feedback Management
- Knowledge Management Software
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Negative Feedback Management
- Predictive Analytics Software
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis Software
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Widgets
- Workflow Management Software
Customer Satisfaction Software
- 360 Degree Feedback Software
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CES Survey Structure
- CRM Software
- CSAT Survey Structure
- Call Reporting
- Chat/Messaging
- Commenting/Notes
- Complaint Monitoring
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Widgets
- Workflow Management Software
Idea Management Software
- API
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Workflow
- Archiving & Retention
- Brainstorming
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management System (CMS) Software
- Crowdsourcing
- Customizable Branding
- Customizable Templates
- Data Security
- Data Visualization Software
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Feedback Management
- Forum / Discussion Board
- Gamification Software
- Idea Ranking
- Ideation
- Innovation Management
- Mind Maps
- Polls/Voting
- Prioritization
- Project Planning Software
- Project Tracking Software
- Projections
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Search/Filter
- Single Sign On Software
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management Software
- Task Progress Tracking
- Template Management
- Third Party Integrations
- Trend Analysis
- Whiteboard Software
- Workflow Management Software
Innovation Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Brainstorming
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Customizable Branding
- Customizable Categories
- Data Import/Export
- Data Visualization Software
- Discussions / Forums
- Drag & Drop
- Engagement Tracking
- Evaluation Management
- Feedback Management
- Forum / Discussion Board
- Gamification Software
- Idea Ranking
- Ideation
- Mobile Access
- Polls/Voting
- Portfolio Management
- Prioritization
- Progress Reports
- Progress Tracking
- Project Planning Software
- Project Tracking Software
- Project Workflow
- Projections
- Ratings / Reviews
- Real Time Analytics
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- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Single Sign On Software
- Social Media Integration
- Strategic Planning Software
- Survey/Poll Management
- Task Management Software
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management Software
Product Management Software
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Journey Mapping
- Customizable Fields
- Data Import/Export
- Deadline Management
- Document Storage
- Drag & Drop
- Email Management Software
- Gantt/Timeline View
- Idea Management Software
- Milestone Tracking
- Multiple Projects
- NPS of Customers
- Planning Tools
- Prioritization
- Product Lifecycle Management Software
- Product Roadmapping
- Progress Tracking
- Project Management Software
- Project Planning Software
- Project Time Tracking
- Project Tracking Software
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Release Planning
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management Software
- Resource Management Software
- Single Sign On Software
- Status Tracking
- Surveys & Feedback
- Task Management Software
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- To-Do List
- Workflow Management Software
Product Roadmap Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Customizable Fields
- Data Import/Export
- Deadline Management
- Drag & Drop
- File Management
- Gantt/Timeline View
- Guest Access
- Idea Management Software
- Ideation
- Milestone Tracking
- Multiple Projects
- Planning Tools
- Prioritization
- Progress Tracking
- Project Planning Software
- Project Templates
- Project Time Tracking
- Project Tracking Software
- Project Workflow
- Projections
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management Software
- Resource Management Software
- Single Sign On Software
- Status Tracking
- Tagging
- Task Management Software
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third Party Integrations
- Timeline Management
- Visualization
- Workflow Management Software
Alternatives to Feedbear
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Reviews of Feedbear
Read all 16 reviews
Mehmet emre A.
Simple Product Management Tool
Comments: I was looking for a way to collect customer feedback and share public roadmap for my product and I found Feedbear. This is a product feedback management system that combines all your customer feedback channels so you can easily collect and manage ideas. You can also use it to manage your public roadmap, communicate product updates, and receive customer support. And the best part is, it integrates with my product!
Pros:
Easy to setup, It can be integrated with my product for collecting feedback without user login, Anonymus or user voting configuration, Custom domain feature, Feedback management with native feedback widget, voting, changelog and public roadmap, Customer support is good, they responded quickly to my tickets and feature requests,
Cons:
Integrations can be increased and features about feedback widget such as custom fields can be added.
Tito C.
Alternatives Considered:
¡Feedbear es incredible!
Comments: Ha sido increíblemente, tuve mi roadmap listo en minutos y el soporte técnico ha sido rápido, certero y confiable.
Pros:
Es fácil de utilizar, fácil de configurar y se puede tener un roadmap listo en minutos.
Cons:
Me gustaría poder configurar la forma en la que se ve el contenido, poder cambiar el layout o definir cuantos bloques informativos quiero que aparezcan en mi roadmap.
Martin W.
A simple tool
Comments: I like the simplicity of the tool but it is missing some important features that prevent us from using it more.
Pros:
I like the simplicity of the tool. The UI is also quite nice and pleasant to work with. It's clean and intuitive.
Cons:
It's missing some key features that I wish it would have, such as anonymous voting or single sign on capabilities. We don't use the tool much because it is missing these, otherwise, we would keep using it.
Adrian R.
Very easy to use & effective
Comments: I purchased FeedBear and was up and running within minutes. It's very intuitive to use, and very easy to get started. I won't be using it for features on a software product, I'll be using it to get customers to suggest ideas for webinars/videos etc, so I was pleased to see that you can customise the text that appears (i.e. rather than 'submit your feature', I can change it to 'what topics are you interested in' etc). All works well, particularly now the need for users to have a feedbear account has been removed (i.e. people can submit feedback without having to login)
Pros:
- Works out of the box - Focused on gaining feedback and prioritising - Great to be able to add branding
Cons:
None yet, it has all worked well so far, for the reasons that I am using it
Ryan N.
Alternatives Considered:
Simple yet beautiful feedback platform
Comments: Overall, it's been a great experience so far. Its's been super easy to setup. And the support team / the founders have been flexible, so definitely a positive experience.
Pros:
The beauty of Feedbear is it's simplicity. It took about 5 minutes or less to setup. However, if you want to customise it you can. So it has plenty of flexibility. I found the team flexible and willing to listen to suggestions and make changes when necessary.
Cons:
I believe email notifications from custom domain is being added soon and it's on the roadmap. That's the one thing I want.
