---
description: Learn more about Trackmedium eQMS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Trackmedium eQMS Pricing, Reviews & Features - Capterra Canada 2026
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# Trackmedium eQMS

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> Cloud-based quality management platform to streamline compliance, enhance operational efficiency, and support regulatory standards.
> 
> Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Trackmedium eQMS?

The tool caters to manufacturing, healthcare, automotive, food safety, \&amp; regulatory compliance industry support adherence to global regulations and industry standards - ISO 9001, ISO 14001, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 15 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trackmedium
- **Location**: Riverside, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Annual SaaS fee&#10;One time set up fee&#10;&#10;Contact: trackmedium.com
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Austria, Bahrain, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Jordan, Kuwait, Lebanon, Luxembourg, Malaysia, Netherlands, New Zealand and 17 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Planning
- Audit Trail
- Billing & Invoicing
- Calibration Management Software
- Change Management Software
- Commenting/Notes
- Complaint Management Software
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Check-in/Check-out
- Document Coding & Control
- Equipment Management
- Equipment Tracking
- Fixed Asset Management Software
- Forms Management
- Incident Management Software
- Inspection Management
- Inventory Control Software
- Inventory Management Software
- Job Management
- Maintenance Management Software
- Maintenance Scheduling
- Multi-Location
- Nonconformance Tracking
- Preventive Maintenance Software
- Quality Control
- Reporting & Statistics
- Reporting/Analytics
- Revision History
- Risk Assessment
- Risk Management Software
- Root Cause Analysis
- Task Management Software
- Training Management
- Version Comparison
- Version Control
- Version Rollback
- Warranty Tracking
- Work Order Management

## Integrations (3 total)

- Oracle Business Process Management
- SAP Commerce Cloud
- Salesforce Commerce Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Corrective and Preventive Action Software](https://www.capterra.ca/directory/31343/corrective-and-preventive-action/software)

## Related Categories

- [Document Version Control Software](https://www.capterra.ca/directory/31421/document-version-control/software)
- [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software)
- [Document Control Software](https://www.capterra.ca/directory/31197/document-control/software)
- [Equipment Maintenance Software](https://www.capterra.ca/directory/30103/equipment-maintenance/software)
- [Audit Software](https://www.capterra.ca/directory/30664/audit/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.ca/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [QT9 QMS](https://www.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
3. [KAWAK](https://www.capterra.ca/software/211071/kawak) — 4.6/5 (319 reviews)
4. [Qualio](https://www.capterra.ca/software/134050/quality-management-software) — 4.6/5 (128 reviews)
5. [Isolocity](https://www.capterra.ca/software/148633/isolocity) — 4.7/5 (51 reviews)

## Reviews

### "A Very Functional eQMS" — 5.0/5

> **Kike** | *March 6, 2026* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: Trackmedium is easy to use, easy to learn and train staff members on. Usability is user friendly and gives you good prompts when help is required which helps to empowered staff and build a stronger culture of quality.&#10;traceability with full audit trails  with compliance management which conforms to documentation life cycle for creation of documents  which includes SOPs, Forms, template, policy etc from creation to archiving.
> 
> **Cons**: Read and Understood statement  and approval statement needs to be clearer to reflect each pathway. This can be added as a customisation
> 
> Good value for money, peace of mind, excellent customer support and professional staff members. Ease of use with Nonconformance and CAPA module linkage and Audit module linkage with unique action reference numbers.

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### "Let down by user interface" — 3.0/5

> **Joe** | *December 23, 2024* | Biotechnology | Recommendation rating: 6.0/10
> 
> **Pros**: Trackmedium has a great breadth of scope, covering many key QMS topics and allows for solid quality oversight.
> 
> **Cons**: The user interface is very clunky and takes a lot of getting used to. It is not always intuitive - looks like a standard web browser but doesn't have the same functionality. This is not so much of an issue if using it day-in-day-out.
> 
> With a bit of polish it could be a decent product, but unfortunately is let down by the user interface for those using infrequently.

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### "Fantastically Flexible eQMS" — 5.0/5

> **Danielle** | *March 12, 2026* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Incredibly flexible and customisable&#10;Very intuitive interface&#10;Outstanding support team&#10;Strong audit trail and compliance features&#10;Noticeable efficiency gains and reduced manual work
> 
> **Cons**: None significant; occasional minor tweaks needed, but the team addresses them as soon as possible, and keep us up to date.
> 
> Trackmedium has had a transformative impact on our quality management processes at Tropic. The system is incredibly easy to use, and we’ve been able to tailor workflows to suit our specific needs without compromising compliance. Our auditors and inspectors have been consistently impressed with how clean, structured, and accessible everything is.&#10;The support team deserves a special mention — they are responsive, knowledgeable, and genuinely invested in helping us succeed. Their turnaround time on tickets is excellent, and they’ve worked closely with us to develop solutions that fit our organisation perfectly. Sometimes they’re almost too helpful\!&#10;Since implementation, we’ve seen a significant reduction in manual workload, faster document retrieval, and overall smoother audit readiness. Automation has freed up the QA team to focus on real quality improvements rather than admin-heavy tasks. Trackmedium has also supported our internal culture shift toward continuous improvement and professional development.

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### "Clean, simple to use system with great support." — 4.0/5

> **Cole** | *October 8, 2025* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: The tech support is always willing to help you, which has been extremely helpful during the onboarding process.
> 
> **Cons**: Some features are not fully fleshed out yet but are actively being improved.  Some customizations are too difficult to do independently, but their customer service does respond quickly.
> 
> Trackmedium gives our processes structure and stores our records securely. No more multiple versions of the same pdfs floating around in emails. The software provides great value for the money.

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### "Trackmedium - an excellent QMS software tool to improve Quality Culture & efficiency" — 5.0/5

> **Catherine** | *January 21, 2025* | Biotechnology | Recommendation rating: 8.0/10
> 
> **Pros**: The system is purchased with access to all available applications making it flexible to your needs. It is also customisable meaning that where an application doesn't quite fit your needs you can work with the Trackmedium team to easily customise to your requirements. This has made it a valuable and flexible tool in our company.
> 
> **Cons**: For the UK some applications needed some customisation, some applications are set up for the US market which meant that for working in the UK we had some customisation to do. This was easy and very well supported by the Trackmedium team, but did mean that some applications weren't as 'plug and play' as we would have liked.
> 
> We have greatly enjoyed working with the Trackmedium team and the system has brought great advances in efficiency and compliance within our organisation. Having used and evaluated a number of other systems, Trackmedium was easily the best value. That along with the collaborative nature of Trackmedium's team means that we have learned and adapted a lot together during our implementation.

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