Tugboat Software

Employee scheduling program

Comments: The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy.

Pros:

The most impactful tool that we use for employee scheduling. Reduced time daily by 75%.

Cons:

There wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program.

Tugboat Software Review

Comments: We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does.

Pros:

One of the most useful features is how the software grants vacation request based on plant seniority and quotas.

Cons:

Integration was easy and the system offers more features than we are currently utilizing.

Customer service and support is fantastic.

Comments: It has been very easy to use, have only had a few days I was unable to use it in over six years.

Pros:

Very easy for me to run a report of who has been assigned vacation. My report can be modified by a very simple to follow set of report criteria choices. Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden.

Cons:

We only us a fraction of what's available in the system so I really can't offer any negatives. My interface it not web based so I can only use it on my work PC.

Great customer service

Comments: Great experience. We have been using it for 19 years.

Pros:

Employees have the ability to make and maintain requests.

Cons:

Took some time to set up because our rules are very complex.

Tugboat Software at the Distribution Center

Pros:

Tugboat is user friendly for our associates.

Cons:

Data download from one system to another.