15 years helping Canadian businesses
choose better software

What Is Saphyte?

Saphyte is a cloud-based CRM system that hosts an
ecosystem of sales, marketing, support, and team
management features that uses automation to augment
business processes. Through this leading-edge
technology, businesses can now take a holistic approach
to innovative and proactive marketing and sales
strategies, that can future-proof their business.

Who Uses Saphyte?

Start-ups and Small and medium-sized enterprises.

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Reviews of Saphyte

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.9
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
27%
3
7%
Jiro
Jiro
Admin in United Arab Emirates
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Userfriendly

5.0 3 years ago

Pros:

Saphyte helps us efficiently manage our clients and do our timely follow-ups on contract renewals. We have increased our sales with the use of Saphyte's CRM solution in the course of 6 months. Plus, Saphyte did not charge us for implementation which usually comes in a hefty price tag with other competitors. Moreover, we are satisfied with the after-sales support. Saphyte has assigned to us a dedicated account manager who is reliable and dependable at anytime we needed support.

Cons:

There is nothing to dislike about Saphyte. It really is a great tool for customer management

Mubashira Yusuf
Mubashira Yusuf
Customer Relations Manager in United Arab Emirates
Verified LinkedIn User
Legal Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Customised, Userfriendly and Progressive CRM Solution

5.0 3 years ago

Comments: Firstly, Saphyte CRM is cost-effective. It helps in database maintenance across all branches at different locations with easy access for all departments based on the level of confidentiality of the data. Cutomised reports can be retrieved based on requirements of the employees.

Pros:

Lead generation, auto-assign feature, customisation as per business needs, option to demand further development.

Cons:

For email marketing, i would recommend to match the features in Saphyte with other third party apps like mailchimp and mailerlite where you can easily place content and images in the template, make a draft and shoot the Marketing email or any promotional banner. An option to just upload a banner for promotion and send it throgh bulk email option.

Yousef
CEO in United Arab Emirates
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

3.0 10 months ago

Comments: solved my problems with sales and managing leads

Pros:

Costumer service is 10/10 and the product is great

Cons:

the interface looks outdated and the user experience can be improved

Hisham
Managing Director in Egypt
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

our Experience with saphyte

4.0 12 months ago

Comments: overall our experience is good

Pros:

Most advantage we like about is immediate support for all issue or editing on any issue we facing plus suggesting best solutions for our need to adapt with our business requirements

Cons:

some tasks take long time from development team to perform

Vadim
Marketing Director in UK
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A modern and responsive CRM suite

5.0 3 years ago

Comments: Overall, our team is happy with the software and uses it regularly to keep track of our client data and web leads.

Pros:

A modern, responsive CRM platform with multiple API integrations and new features added regularly. The product also has a great support team behind it - [SENSITIVE CONTENT] and her team of IT engineers have been extremely helpful with tailoring the CRM suite to our business needs and integrate the software into our web resources.

Cons:

Custom fields for reports are not available in our current package - we would love to see this in the pipeline for non-Enterprise packages to help us capture more data from our web leads!