Who Uses Jira?

All teams

What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Jira Details

Atlassian

http://www.atlassian.com

Founded 2013

Jira Software - 1
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Jira Software - Turn features on & off
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Jira pricing overview

See pricing plans

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.


Starting Price

US$7.00/month See pricing details

Free Version

Yes

Free Trial

Jira deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Jira Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Backlog Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • Email Management Software
  • File Management
  • Gantt/Timeline View
  • Kanban Board
  • Multiple Projects
  • Negative Feedback Management
  • Planning Tools
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Planning Software
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Request Management
  • Resource Management Software
  • Retrospectives Management
  • Role-Based Permissions
  • Status Tracking
  • Supports Scrum
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management Software
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Agile Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Authentication Software
  • Change Management Software
  • Collaboration Tools
  • Compatibility Testing
  • Configurable Workflow
  • Custom Development
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Modeling
  • Data Visualization Software
  • Database Support
  • Debugging
  • Deployment Management
  • Document Management Software
  • Drag & Drop
  • Forms Management
  • Graphical User Interface
  • Integrated Development Environment
  • Lifecycle Management
  • Mobile Access
  • Mobile Development
  • Monitoring
  • No-Code
  • Offline Access
  • Pre-built Templates
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Software Development
  • Source Control
  • Task Management Software
  • Third Party Integrations
  • Version Control
  • Web App Development
  • Workflow Management Software

View full list of Application Development Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Automatic Test Generation
  • Baseline Manager
  • Bug Tracking Software
  • Change Management Software
  • Code Promotion
  • Collaboration Tools
  • Configurable Workflow
  • Conflict Tracking
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Defect Tracking
  • Deliverables Management
  • Document Storage
  • Drag & Drop
  • File Management
  • Issue Management
  • Iteration Management
  • Knowledge Management Software
  • Lifecycle Management
  • Monitoring
  • Prioritization
  • Progress Tracking
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  • Real Time Monitoring
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  • Reporting & Statistics
  • Requirements Management Software
  • Requirements Review
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  • Test Library Maintenance
  • Test Run Tracking
  • Third Party Integrations
  • Unicode Compliance
  • User Level Management
  • Version Control
  • WYSIWYG Editor
  • Workflow Management Software

View full list of Application Lifecycle Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bug Tracking Software
  • Bug/Issue Capture
  • Charting
  • Code Repository Integration
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Visualization Software
  • Drag & Drop
  • Email Management Software
  • Feedback Management
  • File Management
  • Issue Management
  • Issue Tracking Software
  • Knowledge Base Management
  • Monitoring
  • Multiple Projects
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Single Sign On Software
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Ticket Management
  • Workflow Management Software

View full list of Bug Tracking Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • CRM Software
  • Calendar Management
  • Client Management
  • Client Portal
  • Contact Management Software
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management Software
  • Employee Management
  • Financial Management Software
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation Software
  • Order Management Software
  • Performance Metrics
  • Point of Sale (POS)
  • Project Management Software
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Scheduling Software
  • Task Management Software
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Management Software
  • Workflow Management Software

View full list of Business Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Business Process Control
  • CRM Software
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization Software
  • Document Management Software
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  • Drag & Drop
  • Email Management Software
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  • Graphical Workflow Editor
  • Monitoring
  • No-Code
  • Process Change Tracking
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  • Process Modeling & Designing
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  • Real-time Updates
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  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Task Management Software
  • Task Progress Tracking
  • Template Management
  • Templates
  • Third Party Integrations
  • User Management
  • Version Control
  • Visual Workflow Management
  • Workflow Management Software

View full list of Business Process Management Software

  • @mentions
  • API
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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customizable Branding
  • Discussions / Forums
  • Document Management Software
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  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Live Chat Software
  • Mobile Access
  • Prioritization
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  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing Software
  • Secure Data Storage
  • Single Sign On Software
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing Software
  • Workflow Management Software

View full list of Collaboration Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Approval Process Control
  • Authentication Software
  • Bug Tracking Software
  • Build Log
  • Change Management Software
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Continuous Delivery
  • Continuous Deployment
  • Custom Development
  • Data Extraction Software
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Database Support
  • Debugging
  • Event Triggered Actions
  • Issue Management
  • Issue Tracking Software
  • Lifecycle Management
  • Milestone Tracking
  • Monitoring
  • Performance Testing Software
  • Pipeline Management
  • Policy Management Software
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Projections
  • Quality Assurance
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Secure Data Storage
  • Software Testing Management
  • Status Tracking
  • Template Management
  • Testing Management
  • Third Party Integrations
  • Version Control
  • Workflow Management Software

View full list of Continuous Integration Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization Software
  • Drag & Drop
  • Forecasting
  • Functions/Calculations
  • KPI Monitoring
  • Mobile Dashboards
  • Monitoring
  • Multiple Data Sources
  • Performance Metrics
  • Predictive Analytics Software
  • Private Dashboards
  • Projections
  • Public Dashboards
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Single Page View
  • Single Sign On Software
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Website Analytics
  • Widgets
  • Workflow Management Software

View full list of Dashboard Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Approval Workflow
  • Audit Management
  • Authentication Software
  • Change Management Software
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Event Logs
  • IT, Server & Network Monitoring Software
  • Incident Management Software
  • Issue Management
  • Issue Tracking Software
  • KPI Monitoring
  • Monitoring
  • Performance Management
  • Performance Metrics
  • Policy Management Software
  • Portfolio Management
  • Prioritization
  • Project Management Software
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Single Sign On Software
  • Status Tracking
  • Task Management Software
  • Third Party Integrations
  • Timeline Management
  • Troubleshooting Reports
  • User Management
  • Version Control
  • Workflow Management Software

View full list of DevOps Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Bar Chart
  • Calendar Management
  • Capacity Management
  • Charting
  • Color Codes/Icons
  • Commenting/Notes
  • Customizable Fields
  • Customizable Templates
  • Deadline Management
  • Dependency Tracking
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • Gantt/Timeline View
  • Milestone Tracking
  • Multi-Department/Project
  • Multiple Projects
  • Planning Tools
  • Prioritization
  • Progress Tracking
  • Project Planning Software
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Resource Management Software
  • Search/Filter
  • Status Tracking
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Workflow Management Software

View full list of Gantt Chart Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Bug Tracking Software
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Customizable Reports
  • Deadline Management
  • Document Management Software
  • Drag & Drop
  • Email Management Software
  • Gantt/Timeline View
  • Issue Management
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Requirements Management Software
  • Resource Management Software
  • Search/Filter
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Workflow Management Software

View full list of IT Project Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Drag & Drop
  • Email Management Software
  • Help Desk Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking Software
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Prioritization
  • Project Management Software
  • Projections
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Issues
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Third Party Integrations
  • Ticket Management
  • Widgets
  • Workflow Management Software

View full list of Issue Tracking Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Fields
  • Deadline Management
  • Dependency Tracking
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • Gantt/Timeline View
  • KPI Monitoring
  • Milestone Tracking
  • Multi-board
  • Multiple Projects
  • Planning Tools
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Roadmapping
  • Search/Filter
  • Single Sign On Software
  • Supports Scrum
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking Software
  • To-Do List
  • Visual Workflow Management
  • Workflow Management Software

View full list of Kanban Tools Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Budgeting/Forecasting
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Reports
  • Deadline Management
  • Drag & Drop
  • Email Management Software
  • File Management
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Multi-Channel Marketing
  • Planning Tools
  • Predictive Analytics Software
  • Presentation Tools
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Roadmapping
  • Role-Based Permissions
  • Spend Management Software
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Marketing Planning Software

  • Activity Dashboard
  • Approval Process Control
  • Budget Management
  • Calendar Management
  • Collaboration Tools
  • Customizable Templates
  • For Nonprofits
  • Gantt/Timeline View
  • Kanban Board
  • Mobile Access
  • Project Planning/Scheduling
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Task Management Software

View full list of Nonprofit Project Management

  • 360 Degree Feedback Software
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Visualization Software
  • Document Storage
  • Drag & Drop
  • Employee Management
  • Employee Profiles
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • KPI Monitoring
  • Monitoring
  • Negative Feedback Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Prioritization
  • Progress Reports
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Single Sign On Software
  • Status Tracking
  • Strategic Planning Software
  • Surveys & Feedback
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Workflow Management Software

View full list of OKR Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customer Journey Mapping
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Gantt/Timeline View
  • Idea Management Software
  • Milestone Tracking
  • Multiple Projects
  • NPS of Customers
  • Planning Tools
  • Prioritization
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management Software
  • Resource Management Software
  • Single Sign On Software
  • Status Tracking
  • Surveys & Feedback
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Product Management Software

  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Fields
  • Data Import/Export
  • Deadline Management
  • Drag & Drop
  • File Management
  • Gantt/Timeline View
  • Guest Access
  • Idea Management Software
  • Ideation / Crowdsourcing
  • Milestone Tracking
  • Multiple Projects
  • Planning Tools
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  • Project Templates
  • Project Time Tracking
  • Project Tracking Software
  • Project Workflow
  • Projections
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  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management Software
  • Resource Management Software
  • Single Sign On Software
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  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Timeline Management
  • Visualization
  • Workflow Management Software

View full list of Product Roadmap Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
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  • Real-time Updates
  • Reminders
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  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On Software
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Productivity Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • File Sharing Software
  • Gantt/Timeline View
  • Idea Management Software
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
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  • Project Planning Software
  • Project Planning/Scheduling
  • Project Templates
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  • Project Tracking Software
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management Software
  • Risk Management Software
  • Status Tracking
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  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management Software

View full list of Project Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Assignment Management
  • Budget Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Document Management Software
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Jira Alternatives

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Jira Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 3.9
Customer Service Software 4.1
Features 4.4
Value for Money 4.2

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Write a Review!
Cristian B.
Sr Software Development Manager
Semiconductors, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-07-18

"Jira for bug tracking and project management"

Comments: I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

Pros: We used several bug tracking tools in the past but Jira is by far the best one. What I like most:
- user friendly interface, provides a nice user experience
- Agile SCRUM/Kanban support out of the box
- extremely configurable on almost everything
- extendable through custom scripting, either built-in or via addons
- very collaborative
- there are thousands of addons in the marketplace; you can even write your own

Cons: Being so flexible to be configured, the learning curve for admins is a little steep.
The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

  • Reviewer Source 
  • Reviewed on 2019-07-18
David V.
CTO
Financial Services Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-06-05

"Love/hate relationship with JIRA"

Comments: I'll focus on the experience of moving from JIRA Classic to Next Gen project types. Basically, over 19 years of existence, Atlassian made JIRA so customizable, that it was difficult for new users to get started. You had to spend months learning the platform just to make simple changes to process management. So Atlassian started over with Next Gen projects. Next Gen projects have some cool features like a road map. Even though I'm experienced with Classic, I decided to try Next Gen. 95% of the time, it works fine. However, there are frustrating limitations: * Workflow transitions rules are very limited. Next Gen allows transition to any status.
* Custom fields are project-levels, so moving issues between projects is a pain.
* You can only do Sprints or Kanban
* Epics are just grouping issues. They don't do much else and don't show on the board.
* Single board per project

Pros: * Allows the issue flow to be perfectly configured to match your software development practices.
* Highly customizable process management - define the properties of issues and how they transition between states.
* Integration with many other products, like Slack & GitLab

Cons: * "Next Gen" project type lacks many features of Classic projects.
* Classic Project configuration is full of bloated features and complexity
* Next Gen projects sometimes have frustrating bugs and limitations that don't get fixed for years.
* Issue transition between Next Gen and Classic projects is not smooth (custom properties don't carry over)

  • Reviewer Source 
  • Reviewed on 2021-06-05
Yaroslav K.
Information Technology Major
Higher Education Software, 1,001-5,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-05-21

"More then you will ever need / Tool to handle thousands of problems one by one"

Pros: *Functionality The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue.
* New UI Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers. *Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

Cons: *Slow Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow. *To many features Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use. Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-05-21
Luis D.
Manager
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-03-31

"Excellent tool to organize and control for work processes"

Comments: It is great! we use JIRA to manage projects (internal and external), customer services desk process, reporting, measure work efficiency, monitoring and work hour control.

Pros: It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration. It has standard templates to manage projects according to current approach and new trends (Agile/scrum/PMI). It service desk offer everything you may need to control all of the process internal and external. It has a large number of app to aggregate, as well as REST full API, Webhooks, and the likes to extract data or make interfaces with company's systems.

Cons: About the cloud service, is a litther pricy, and most of the time you need to contract (monthly fee) some apps to do basic things. On the other hand, support service has its opportunities. Response time is quite slow, and in some occasions -simply- not attended.

  • Reviewer Source 
  • Reviewed on 2021-03-31
Aaron R.
Director, Finance
Wholesale, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-19

"The best option available, and a great value"

Pros: This software is so great, that you really don't need to train people on how to use it. Project managers will be familiar within a day, and users will understand it quickly because Atlassian put a lot of work into an intuitive user interface. This is the best option on the market if you want something that scales across your company without draining your energy. Not only will you run projects through here, but you can also setup all your standard business processes to run through here. Using the marketplace, there are some great extensions for Jira. We built our entire accounting team into Jira, and used it to know we were following through with our key daily, weekly, monthly processes. Using a scheduler plugin, we were able to create tasks, with subtasks, delegate them, follow up with progress, and print a custom summary report at month end outlining completion, completion date, user, and notes.

Cons: You will likely want confluence or google sheets to keep overall big picture notes.

  • Reviewer Source 
  • Reviewed on 2021-04-19