---
description: Learn more about Jira pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Jira Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [OKR Software](/directory/30947/okr/software) > [Jira](/software/19319/jira)

# Jira

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> Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
> 
> Verdict: Rated **4.4/5** by 15314 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Jira?

Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 15314 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$7.91
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Jira Software offers flexible pricing. &#10;&#10;Small teams: $0 per user/month for up to 10 users&#10;Growing teams: $7.53 per user/month for 11 to 10,000 users
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more

## Features

- Assignment Management
- Business Process Automation
- Calendar Management
- Campaign Management Software
- Campaign Scheduling
- Campaign Tracking
- Capacity Management
- Collaboration Tools
- Continuous Delivery
- Dashboard Software
- Data Visualization Software
- Drag & Drop
- Email Marketing Software
- Employee Database
- Employee Management
- Employee Scheduling Software
- Forms Management
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Ideation
- Integrated Development Environment
- Issue Tracking Software
- Log Collection
- Marketing Calendar
- Messaging
- Process Modeling & Designing
- Product Roadmapping
- Progress Tracking
- Project Management Software
- Project Planning Software
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking Software
- Real-Time Chat
- Real-Time Reporting
- Real-Time Updates
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Scheduling
- Sprint Planning
- Status Tracking
- Tagging
- Task Editing
- Task Progress Tracking
- Templates
- Time Tracking Software
- Version Control
- Visualization
- Workflow Configuration

... and 59 more features

## Integrations (53 total)

- Azure DevOps Server
- Balsamiq
- BigPicture
- Bitbucket
- Checklist for Jira
- Clockify
- Confluence
- ConnectWise PSA
- Didit
- Dovico
- EazyBI Cloud
- Figma
- GitHub
- GitLab
- Gliffy

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [OKR Software](https://www.capterra.ca/directory/30947/okr/software)

## Related Categories

- [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software)
- [Task Management Software](https://www.capterra.ca/directory/10030/task-management/software)
- [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software)
- [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software)
- [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software)

## Alternatives

1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9235 reviews)
3. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews)
4. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23488 reviews)
5. [ClickUp](https://www.capterra.ca/software/158833/clickup) — 4.6/5 (4561 reviews)

## Reviews

### "Powerful Tool for Project and Task Management" — 4.0/5

> **Fatemeh** | *March 11, 2026* | Retail | Recommendation rating: 6.0/10
> 
> **Pros**: Is great for tracking tasks and managing projects. It keeps teams organized and improves collaboration.
> 
> **Cons**: The interface can be complex for beginners and takes time to learn and set up properly. It has many features, which can make the platform feel complex at first.

-----

### "JIRA in 4 years" — 5.0/5

> **Rakhi** | *March 27, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Jira keeps everything in one place and makes work easy to track from start to finish. It’s especially helpful for staying aligned with dev and product—bugs, stories, priorities, and status are all visible, so it’s clear what’s blocked, what’s in progress, and what needs attention.
> 
> **Cons**: It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories. Also, depending on how a project is configured, logging a simple bug can feel a bit heavy with too many fields, steps, or workflows.
> 
> Jira has been a reliable tool and a strong source of truth for planning and tracking work. It helps keep teams coordinated and makes execution more transparent, even if some parts can feel a little process-heavy at times.

-----

### "Robust and Iconic PPM Program" — 5.0/5

> **David** | *October 11, 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. &#10;Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7.
> 
> **Cons**: For the entire duration that I have been using Jira - it has been one in a kind as it meets all my needs without any challenges.

-----

### "Solid Agile Tool with Some Rigidity" — 3.0/5

> **Verified Reviewer** | *September 25, 2025* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Jira is very effective for teams working with SAFe, Scrum, or Kanban. It keeps everyone notified thanks to detailed history and notifications, which helps with transparency and collaboration. Integrations are smooth — for example, connecting it with TestRail was straightforward and very useful.
> 
> **Cons**: Jira can feel rigid when you need to work outside of its predefined structures. Setting it up in a corporate environment requires significant configuration and can be time-consuming compared to the single-user version, which is much simpler. The rigidity may also limit flexibility for teams that are used to rapidly changing processes.
> 
> Overall, my experience with Jira has been positive but mixed. For simple Scrum or Kanban setups, it’s quick and easy to get started. For SAFe, the tool works well, but it requires a lot of setup and administrative work to configure it properly.

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### "Powerful project tool, steep learning curve and a bit heavy" — 4.0/5

> **Harshul** | *April 8, 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like that Jira can be shaped to match our process. Backlogs, sprints, boards, and JQL make tracking work easy. The audit trail and history are great when you need to see who changed what. It really helps teams stay aligned.
> 
> **Cons**: The UI can feel clunky and overloaded. Setting up workflows and permissions is confusing and takes time. Performance slows down when you have huge projects or many apps. Also some useful things are only in paid tiers or via plugins.
> 
> Overall it’s a powerful tool that improved how we manage projects and tasks. Took a while to set up and learn, but once configured it reduced a lot of manual work and made collaboration clearer. Not perfect for very small teams, but for engineering and product teams it’s been a big help.

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## Links

- [View on Capterra](https://www.capterra.ca/software/19319/jira)

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| de-AT | <https://www.capterra.at/software/19319/jira> |
| de-CH | <https://www.capterra.ch/software/19319/jira> |
| en | <https://www.capterra.com/p/19319/JIRA/> |
| en-AE | <https://www.capterra.ae/software/19319/jira> |
| en-AU | <https://www.capterra.com.au/software/19319/jira> |
| en-CA | <https://www.capterra.ca/software/19319/jira> |
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