--- description: Learn more about Jira pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [OKR Software](/directory/30947/okr/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.ca/software/19319/jira Page: 1 / 616\ Next: [Next page](https://www.capterra.ca/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15367 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15367 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management Software - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard Software - Data Visualization Software - Drag & Drop - Email Marketing Software - Employee Database - Employee Management - Employee Scheduling Software - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Integrated Development Environment - Issue Tracking Software - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Resource Scheduling - Sprint Planning - Tagging - Task Editing - Task Progress Tracking - Templates - Time Tracking Software - Version Control - Visualization - Workflow Configuration ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [OKR Software](https://www.capterra.ca/directory/30947/okr/software) ## Related Categories - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.ca/directory/10030/task-management/software) - [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) ## Alternatives 1. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9242 reviews) 2. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13571 reviews) 3. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6035 reviews) 4. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23530 reviews) 5. [Wrike](https://www.capterra.ca/software/76113/wrike) — 4.4/5 (2991 reviews) ## Reviews ### "Powerful tool for managing development tasks and team collaboration" — 5.0/5 > **Kaynan** | *April 17, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Jira is how powerful it is for managing tasks and tracking development work. At NextDay, it helps organize issues, bugs, and feature requests in a structured way so the whole team can clearly see what needs to be done and what is currently in progress. The ability to create tickets, assign them to teammates, and track progress through boards makes collaboration much easier. I also like how flexible it is, since workflows, boards, and fields can be customized to match the team’s development process. > > **Cons**: One downside is that Jira can feel a bit complex, especially for new users who are not familiar with project management tools. There are many configuration options and features, which is powerful but can sometimes make the interface feel overwhelming at first. Some tasks that should be simple, like configuring workflows or searching for certain issues, can take a bit of time to learn. > > Overall, my experience with Jira has been very positive. It is a reliable platform for managing development tasks and keeping teams aligned on ongoing work. In our daily workflow, Jira helps us track bugs, manage feature development, and organize tasks across the team. Having everything documented in tickets makes it easier to follow progress and maintain transparency in the development process. Once you get familiar with the interface, it becomes a very effective tool for coordinating work and keeping projects organized. ----- ### "“A Robust Solution for Task and Incident Management”" — 5.0/5 > **Neha** | *April 21, 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Jira is its flexibility and powerful issue-tracking capabilities. It makes it easy to create, prioritize, and track tickets across teams while maintaining full visibility of progress. The customizable workflows and dashboards help streamline processes and keep everyone aligned. I also found its integration with other tools and strong reporting features very useful for monitoring performance and improving team efficiency. > > **Cons**: What I liked least about Jira is that it can feel complex and overwhelming, especially for new users. The interface isn’t always intuitive, and navigating between boards, filters, and tickets can take time to get used to. Additionally, heavy customization can make workflows harder to manage, and performance may slow down when dealing with large volumes of tickets or data > > My overall experience with Jira has been very positive. It has been a reliable tool for managing incidents, tracking tasks, and collaborating across teams. I found its ticketing system and customizable workflows especially useful for maintaining organization and visibility in day-to-day operations. While there is a bit of a learning curve initially, once familiar, it significantly improves efficiency and accountability. Overall, it’s a strong platform for teams that need structured tracking and effective project management. ----- ### "JIRA in 4 years" — 5.0/5 > **Rakhi** | *March 27, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Jira keeps everything in one place and makes work easy to track from start to finish. It’s especially helpful for staying aligned with dev and product—bugs, stories, priorities, and status are all visible, so it’s clear what’s blocked, what’s in progress, and what needs attention. > > **Cons**: It can get noisy and cluttered, especially on larger projects—important updates sometimes get buried in comments, notifications, and long ticket histories. Also, depending on how a project is configured, logging a simple bug can feel a bit heavy with too many fields, steps, or workflows. > > Jira has been a reliable tool and a strong source of truth for planning and tracking work. It helps keep teams coordinated and makes execution more transparent, even if some parts can feel a little process-heavy at times. ----- ### "Manufacturing, QA, and Cost Tracking using Jira." — 5.0/5 > **Yugma** | *April 19, 2026* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: I like that Jira helps to track all the tasks in one place. It is very useful for creating tickets related to manufacturing of reagent of clinical chemistry buffer. Also it is easy to follow up on change orders for documents and to manage QA report procurement for lyo beads. The workflow system helps to assign tasks and monitor progress clearly between different teams. > > **Cons**: Sometimes Jira is little complex to use, especially for new users. The interface can feel confusing and takes time to understand. Also creating or updating tickets can be time consuming when there are many required fields. > > Overall my experience with Jira is good. It helps in organizing work like ticket creation for reagent manufacturing, change order process, and QA report tracking. It improves communication between departments and keeps record of all activities. It is also cost effective for managing multiple workflows and gives some support in tracking invoicing-related tasks when linked with processes. But it can be improved by making it more user-friendly. ----- ### "Powerful project tool, steep learning curve and a bit heavy" — 4.0/5 > **Harshul** | *April 8, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I like that Jira can be shaped to match our process. Backlogs, sprints, boards, and JQL make tracking work easy. The audit trail and history are great when you need to see who changed what. It really helps teams stay aligned. > > **Cons**: The UI can feel clunky and overloaded. Setting up workflows and permissions is confusing and takes time. Performance slows down when you have huge projects or many apps. Also some useful things are only in paid tiers or via plugins. > > Overall it’s a powerful tool that improved how we manage projects and tasks. Took a while to set up and learn, but once configured it reduced a lot of manual work and made collaboration clearer. Not perfect for very small teams, but for engineering and product teams it’s been a big help. ----- Page: 1 / 616\ Next: [Next page](https://www.capterra.ca/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data