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What Is Jira?

Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever.

Who Uses Jira?

All teams

Where can Jira be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira pricing

Starting Price:

US$7.75/month
  • Yes, has free trial
  • Yes, has free version

Jira has a free version and offers a free trial. Jira paid version starts at US$7.75/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 25 others

Languages

Czech, Danish, English, French, German and 7 others

Jira videos and images

Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface
View 6 more
Jira video
Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface

Features of Jira

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Budgeting/Forecasting
  • Bug/Issue Capture
  • Business Process Automation
  • Calendar Management
  • Capacity Management
  • Change Management Software
  • Cloud Computing
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Delivery
  • Create Subtasks
  • Customizable Dashboard
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Visualization Software
  • Debugging
  • Deployment Management
  • Document Management Software
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • File Sharing Software
  • For Developers
  • For IT Project Management
  • Forecasting
  • Forms Automation Software
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management Software
  • Integrated Development Environment
  • Inventory Management Software
  • Issue Management
  • Issue Tracking Software
  • Kanban Board
  • Log Collection
  • Marketing Automation Software
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multiple Projects
  • Online Time Clock
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Process Modeling & Designing
  • Product Data Management Software
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Quality Assurance
  • Real Time Reporting
  • Real-Time Chat
  • Recurring Tasks
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Risk Management Software
  • Roadmapping
  • Rules-Based Workflow
  • Search/Filter
  • Single Page View
  • Spend Management Software
  • Sprint Planning
  • Stakeholder Defined Attributes
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Third Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Traceability
  • Transcripts/Chat History
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management Software
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management Software

Alternatives to Jira

monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Airtable is the database that anyone can use with a beautiful spreadsheet interface.
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals. Learn more about Wrike
ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
Collaborative, lightweight project management tool, brought to you by the experts in agile software development.
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk
Solution that lets users manage projects and commands, organize their cooperation with customers, and control their work performance.
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
High-end solution designed for sales, collaboration, communication, social networking, and workflow management.

Reviews of Jira

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nidhi
Nidhi
Solutions Engineer in India
Verified LinkedIn User
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Amazing for issue tracking and project management

5.0 last month New

Comments: Great so far

Pros:

JIRA's UI is very user-friendly and hence, it's easier to set up and onboard people onto it.You can create different projects for your different departments and manage your issues/bugs/tasks. Every Ticket has highly extensive options to provide detailed information and these can be edited later with ease. Timeline feature is also very useful.

Cons:

I love this tool. The only thing that can be improved is the preview and size limit of the files attached to tickets.

Pramodh
DevSecOps Engineer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Jira for Project Management

5.0 2 months ago New

Comments: It's easier with Jira to manage the kanban and scrum requirements at basic & intermediate level, the complex workfows really ease the process managable in Jira. The system in place which makes the process enforced helps team to track the work items properly and auditable at times.

Pros:

Jira is an amazing project management tool that helps team quickly get started with the tool on features to track their daily tasks, backlogs, srpints, & reports. The ecosystem is so flexible that it allows integration with many tools and wide range APIs to get the necessary things done in minutes!

Cons:

There are still improvements required from UI/UX perspective where the issue view page can be made lot better. The complex workflows with the validators would require some more options in place.

Alternatives Considered: GitHub and Asana

Reasons for Switching to Jira: It provides easier configuration for workflows achieving the granular reuirements to make the process.

Moises
Full Stack dev in Mexico
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Jira review

3.0 last month New

Pros:

I think is the interface is better than other apps in certain things

Cons:

Sometimes is hard to use filters if you are new

Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Effective tool to manage projects and track work

4.0 4 weeks ago New

Comments: This application makes tracking the development of a project a breeze, saving me time and making the progress of the project clear to everyone involved. When it comes to keeping tabs on the status of various projects, Jira is the application that excels.

Pros:

The project's progress and any arising problems can be monitored via JIRA. The most useful feature is the ability to set limits on how far along a work can be tracked and then assign it to a certain individual. Here, we can keep tabs on how long each stage of a project takes, as well as any problems that arise along the way.

Cons:

For a first-time user to make sense of the system's many options, some training is in order. Getting more and more intoll kid tickets may be more trouble than it's worth.

Florea
Product Owner in Germany
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best Tool so Far

5.0 last month New

Comments: I worked as a Product owner in a Multi National company where we were cooperating 5 Product Owners together with other PM's and Developemnt Teams .Jira made it very easy to cooperate and sync tasks amongst ourselves and easily share tasks to developers kew where to stop and where to start.

Pros:

Easy to use compared to other previous PMO software used in the past, great at team management.

Cons:

Time it takes to Customize a board end to end

Alternatives Considered: monday.com

Reasons for Switching to Jira: Price was better for first , administration was also a big plus since we could easily add Propper privileges when a new developer joined the team or give stakeholders read access.