---
description: Learn more about Codenica ITSM + ITAM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Codenica ITSM + ITAM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Codenica ITSM + ITAM](/software/192904/codenica-inventory)

# Codenica ITSM + ITAM

Canonical: https://www.capterra.ca/software/192904/codenica-inventory

> Cloud-based ITSM and ITAM software for tickets, assets, portal, knowledge base, automation, chat, messages and approvals.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Codenica ITSM + ITAM?

Codenica ITSM + ITAM combines service desk, ticketing, IT asset management, portal, knowledge base, chat, messages and automation. Plans start at $15/month billed annually.

## About the vendor

- **Company**: Codenica
- **Location**: Elblag, Poland

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Prices are per main user account. Each additional main user account increases the available system limits, including inventory/configuration items, knowledge base articles, file storage, communication limits, and performance/API capacity. Codenica ITSM + ITAM uses concurrent licensing, which means one account can be shared by multiple users, but only one session can be active on that account at a time. Prices are in USD and exclude VAT/tax.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Polish, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking Software
- Audit Management
- Barcode/Ticket Scanning
- Change Management Software
- Collaboration Tools
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Inventory Management Software
- Knowledge Management Software
- Prioritization
- Problem Management
- Real-Time Monitoring
- Release Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management Software
- Ticket Management
- Workflow Management Software

## Integrations (7 total)

- Azure Active Directory External Identities
- Gmail
- Microsoft 365
- Microsoft Outlook
- SMTP
- SMTPProvider
- SMTPServer

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)

## Alternatives

1. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (480 reviews)
2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (716 reviews)
3. [ACMP Suite](https://www.capterra.ca/software/175522/acmp-inventory) — 4.5/5 (173 reviews)
4. [PDQ Deploy & Inventory](https://www.capterra.ca/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
5. [Wasp Asset](https://www.capterra.ca/software/80853/assetcloud) — 4.5/5 (376 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/192904/codenica-inventory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192904/Codenica-Inventory/> |
| en-AE | <https://www.capterra.ae/software/192904/codenica-inventory> |
| en-AU | <https://www.capterra.com.au/software/192904/codenica-inventory> |
| en-CA | <https://www.capterra.ca/software/192904/codenica-inventory> |
| en-GB | <https://www.capterra.co.uk/software/192904/codenica-inventory> |
| en-IE | <https://www.capterra.ie/software/192904/codenica-inventory> |
| en-IL | <https://www.capterra.co.il/software/192904/codenica-inventory> |
| en-IN | <https://www.capterra.in/software/192904/codenica-inventory> |
| en-NZ | <https://www.capterra.co.nz/software/192904/codenica-inventory> |
| en-SG | <https://www.capterra.com.sg/software/192904/codenica-inventory> |
| en-ZA | <https://www.capterra.co.za/software/192904/codenica-inventory> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Codenica ITSM + ITAM","description":"Codenica ITSM + ITAM is a cloud-based service desk and IT asset management platform for IT teams that need to manage requests, assets, communication and automation in one system.\n\nThe platform includes ticket management, asset and configuration item tracking, a self-service portal for employees and customers, knowledge base management, approvals, work tasks, live chat, messages, file storage and automation rules.\n\nCodenica helps organizations centralize IT service operations, track hardware and software assets, connect assets with users and documents, handle requests from the portal or email, and improve visibility across daily IT work.\n\nThe system is suitable for small teams as well as growing organizations. Each additional main user account increases available system limits, including inventory/configuration items, knowledge base articles, file storage, communication limits and performance/API capacity.\n\nPlans start at $15 per month when billed annually.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/170bda35-86a9-48fd-b768-88fcdfe9ea71.png","url":"https://www.capterra.ca/software/192904/codenica-inventory","@id":"https://www.capterra.ca/software/192904/codenica-inventory#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/192904/codenica-inventory#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Codenica ITSM + ITAM?","@type":"Question","acceptedAnswer":{"text":"Codenica ITSM + ITAM is a cloud-based service desk and IT asset management platform for IT teams that need to manage requests, assets, communication and automation in one system.The platform includes ticket management, asset and configuration item tracking, a self-service portal for employees and customers, knowledge base management, approvals, work tasks, live chat, messages, file storage and automation rules.Codenica helps organizations centralize IT service operations, track hardware and software assets, connect assets with users and documents, handle requests from the portal or email, and improve visibility across daily IT work.The system is suitable for small teams as well as growing organizations. Each additional main user account increases available system limits, including inventory/configuration items, knowledge base articles, file storage, communication limits and performance/API capacity.Plans start at $15 per month when billed annually.","@type":"Answer"}},{"name":"Who Uses Codenica ITSM + ITAM?","@type":"Question","acceptedAnswer":{"text":"Codenica ITSM + ITAM combines service desk, ticketing, IT asset management, portal, knowledge base, chat, messages and automation. Plans start at $15/month billed annually.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/192904/codenica-inventory#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Codenica ITSM + ITAM","position":3,"item":"/software/192904/codenica-inventory","@type":"ListItem"}]}]}
</script>
