18 years helping Canadian businesses
choose better software
Local product
What Is Mortgage Automator?
Fundings, payoffs, and everything in between—Mortgage Automator simplifies loan servicing with ACH/payment tracking, automated NSF communications, monthly statements, and real-time reports.
Whether managing interest-only, principal & interest, or custom payment schedules, the platform ensures seamless payment tracking, investor distributions, and borrower communications through automated emails and SMS alerts.
With intuitive dashboards, structured workflows, and seamless integrations, lenders can streamline servicing operations while maintaining full visibility into the loan portfolio.
Who Uses Mortgage Automator?
Private lenders, hard money lenders of all sizes: individual/family funds, administrators, GP LPs, mutual fund trusts, MICs, private equity funds.
Where can Mortgage Automator be deployed?
About the vendor
- Mortgage Automator
- Founded in 2017
Mortgage Automator support
- Phone Support
- Chat
Countries available
Australia, Canada, New Zealand, United States
Languages
English
Mortgage Automator pricing
Starting Price:
- No free trial
- No free version
Mortgage Automator does not have a free version and does not offer a free trial.
About the vendor
- Mortgage Automator
- Founded in 2017
Mortgage Automator support
- Phone Support
- Chat
Countries available
Australia, Canada, New Zealand, United States
Languages
English
Mortgage Automator videos and images
Features of Mortgage Automator
Alternatives to Mortgage Automator
Reviews of Mortgage Automator
Mortgage Automator is the backbone of my lending business.
Comments: overall, Mortgage Automator has become a critical and useful tool in our business. if I had to lose email, or Mortgage Automator, i'd flip a coin. use both everyday
Pros:
Mortgage Automator has evolved over the years to grow with my company. We switched to Mortgage Automator to use the document generation and payment features, now we also use it for report building, automated communications with external clients, (SMS and Email) fund accounting, submission ingestion and internal to-do lists as files progress through the lifecycle.
Cons:
Some of our suggestions take weeks or months to be implemented into new versions of the system.
Alternatives Considered: Dolphin CRM
Reasons for Choosing Mortgage Automator: We switched about 5 year ago when our current provider, The Mortgage Office, out of the blue, claimed we breached their "terms of service". at the time, we only had 4 or 5 employees. they claimed that we were in breach of their terms of service and we had to upgrade to a 20 person license immediately or we would lose access to all our data... (again, we only had <5 employees) but we because of some technical glitch, and our staff was accessing the server remotely, they extorted us, and made us pay $10K USD just to keep access to our data. this was what caused us to look at other options. in the end, silver lining to a horrible, stressful experience because we were an early adopter to Mortgage Automator.
Switched From: The Mortgage Office
Reasons for Switching to Mortgage Automator: level of service, live presentation, more favorable contract terms (no lock in)
The best thing that happened to our company.
Comments: Mortgage Automator has made it easy for us to grow our business. Without it, we'd be stuck in the spreadsheet era.
Pros:
We now have the ability to procude loan documents at a speed that would have been unbelievable a few years ago. All our documents and deal flow are seamless from receipt of an application to funding and beyond.
Cons:
I can't think of anything negative to say about Mortgage Automator. They keep refining it every month.
Alternatives Considered: The Mortgage Office and MIC Manager
Reasons for Switching to Mortgage Automator: I had experience with both of these at previous companies. They didn't offer the full solution.
Solid service
Pros:
Easy to use and flexible in adding additional features
Cons:
Hard to identify certain features that might be beneficial
Mortgage Automator allowed us to go from being manual to fully automated for mortgage lending and administration
Comments: The overall experience has been positive as the system has many good features, is continuously being updated with new features and is user friendly.
Pros:
Mortgage Automator is an end-to-end solution for mortgage underwriting, issuing commitment letters, ongoing administration to discharge. The system is continuously updated with new features. Many of the features are customizable such as the ability to add custom fields and documents. The system has built in reports and a Report Builder feature which is very useful in helping to manage the portfolio. The system is used on a daily basis with mortgage applications downloaded directly into the system. The system is well suited for our business model. From a cost benefit perspective Mortgage Automator is a great value proposition.
Cons:
Online user documentation does not have enough depth and instruction in terms of how to use the various features of the system. Support is generally good however can be lacking in responses. Returning to ongoing webinars would be very useful. Custom documents can be created however the feature is not user friendly.
Great improvement from our previous system
Comments: The Mortgage Automator team was great throughout the entire transition. From on boarding to training and ongoing support. They are always there when we need them.
Pros:
Easy to use and has reduced time to underwrite files. The system is slick and performs all of the tasks we had hoped it would.
Cons:
We haven't run into any issues with the system as of yet.
Alternatives Considered: The Mortgage Office
Reasons for Choosing Mortgage Automator: Prefer not to disclose the previous software provider.
Switched From: n-aos
Reasons for Switching to Mortgage Automator: More robust system and we were more comfortable with the team.
