--- description: Learn more about Parcel Tracker Mailroom pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parcel Tracker Mailroom Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Mailroom Management Software](/directory/30579/mailroom-management/software) > [Parcel Tracker Mailroom](/software/190220/parcel-tracker) # Parcel Tracker Mailroom Canonical: https://www.capterra.ca/software/190220/parcel-tracker Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/190220/parcel-tracker?page=2) > Parcel management software for residential, student housing, co-working \& more. Scan received packages and get e-signatures on pickup. > > Verdict: Rated **4.8/5** by 176 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Parcel Tracker Mailroom? Parcel Tracker is for receptions and mailrooms. Our clients are University Mailrooms, University halls, Student Housing, BTR, Residential, Residential Luxury, Co-working, Corporate Offices ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 176 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Deepfinity - **Location**: London, UK - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$67.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is available on a monthly subscription basis, starting from $30 based on the building size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Australia, Austria, Bahamas, Bahrain, Brazil, Canada, China, Costa Rica, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Japan, Malaysia, Malta, Mexico, New Zealand and 10 more ## Features - Alerts/Notifications - Barcode/Label Management - CASS Certified - Customer Database - Delivery Management Software - Intelligent Mail Support - Label Printing - Package Tracking - Reporting & Statistics - Routing - Shipping Labels - Signature Capture - Status Tracking - Third-Party Integrations ## Integrations (10 total) - Entrata - Kinetic - MRI Property Management - MRI Residential Management - Microsoft Entra Verified ID - SAP Ariba - StarRez - Yardi Facility Manager - Yardi Kube - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mailroom Management Software](https://www.capterra.ca/directory/30579/mailroom-management/software) ## Related Categories - [Mailroom Management Software](https://www.capterra.ca/directory/30579/mailroom-management/software) - [Courier Software](https://www.capterra.ca/directory/10046/courier/software) ## Alternatives 1. [Postage $aver](https://www.capterra.ca/software/181635/postage-aver) — 4.9/5 (164 reviews) 2. [Notifii Track](https://www.capterra.ca/software/136495/notifii) — 4.8/5 (542 reviews) 3. [DocuPost](https://www.capterra.ca/software/1015217/docupost) — 4.8/5 (66 reviews) 4. [PitneyShip](https://www.capterra.ca/software/141168/PitneyShip) — 4.6/5 (137 reviews) 5. [Stamps.com](https://www.capterra.ca/software/90069/stamps-com) — 4.4/5 (919 reviews) ## Reviews ### "Excellent All-in-one Mailroom Solution" — 5.0/5 > **Alexander** | *February 10, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Everything we needed to step away from manual parcel logging we found in Parcel Tracker. It has all features that small or large mailrooms may require - detailed parcel logs, signature collection at check-out, automated notifications by SMS or email. The app is highly customizable and the developers are constantly working to improve it. The interface is intuitive and easy to use and navigate. It also helps to have both desktop version and an iOS/Android app. The price is reasonable for an enterprise, and for a small mailroom the free version is sufficient. > > **Cons**: There are a few minor UI bugs and some helpful fields/features are currently missing. The phone/tablet app was glitchy at first and didn't sync properly, but that was fixed. It would be great to be able to assign more than one email per notification, hopefully that gets added in the future. In general, the developers listen to the issues and are highly interested in making the product better with future updates. > > An excellent all-around mailroom parcel logging solution that I can highly recommend to any business. Customer support is extremely responsive, friendly and helpful. ----- ### "QR Code pickup is a game changer" — 5.0/5 > **Blair** | *June 6, 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Notification emails are concise and effective in communicating with customers. Customization options are extensive, allowing the system to fit unique workflows. The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names. Optical Character Recognition (OCR) is highly accurate and speeds up data entry. Customer support is exceptional, with quick responses and knowledgeable assistance. > > **Cons**: It may be too basic for larger organizations with complex needs. No significant drawbacks for small- to medium-sized operations—does exactly what it promises. > > Parcel Tracker has been an excellent solution for our parcel receiving needs. The pickup QR code system is fast, secure, and far superior to relying on signatures or manual name entry. The optical character recognition feature is highly accurate, saving valuable time. Email notifications are concise and effectively communicate with customers. Customization options made it easy to adapt the platform to our workflow, and the customer support has been outstanding—quick to respond and always helpful. For small- to medium-sized operations, Parcel Tracker delivers precisely what’s needed, with no significant drawbacks. ----- ### "User friendly apps" — 4.0/5 > **Alex** | *March 26, 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: This app is very easy to use and helps our team save time in package processing. The app's design also reduces the chance of packages being misdelivered. > > **Cons**: 1. Not all scan photo images are stored in the system. Hopefully, this issue can be resolved. 2. The system easily misidentifies the numbers 5, 6, 8, and 9, especially small wording on labels. 3. If a resident picks up multiple packages, different QR codes need to be scanned, and we need time to match the QR codes with the packages. Any improvements would be greatly appreciated. > > This is a user-friendly application that helps us schedule packages. I hope it can be improved in the future, that would be great. ----- ### "Not disappointed at all" — 5.0/5 > **Misty** | *March 13, 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Simple and intuitive to use, supports multiple users, and provides accurate, reliable tracking. The app is consistently dependable and makes mail tracking feel modern and efficient for today’s workplace. If you want it to sound more casual or more professional, I can tweak the tone. > > **Cons**: There are no major drawbacks to note. While no system is perfect, Parcel Tracker has been reliable and effective, with only minimal room for improvement. > > We transitioned from a generic Excel spreadsheet system to Parcel Tracker, and the difference has been outstanding. Tracking packages is now effortless, more secure, and far better organized, without worrying about too many people having unrestricted access. ----- ### "Parcel Tracker Amazing Product\!\!" — 4.0/5 > **Sandra** | *March 20, 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Parcel Tracker offers fast and simple package intake using any smartphone camera, eliminating the need for special hardware and supporting all couriers—even handwritten labels. It automatically notifies recipients via multiple channels like email, SMS, or Slack, which significantly reduces pickup delays and recipient inquiries. The platform also strengthens security by capturing e‑signatures or photo proof at handoff and provides robust analytics tools such as real‑time parcel flow reporting and audit trails to improve operational efficiency. > > **Cons**: Parcel Tracker is designed strictly for internal mailroom management and does not support broader courier or supply‑chain logistics functions, which may limit its use for more complex delivery operations. Pricing begins reasonably at $67 per month, but costs may increase for high‑volume environments or larger organizations with more complex needs. As with any workflow‑dependent system, consistent staff participation in scanning and logging is essential, and inconsistent usage can compromise tracking accuracy > > Parcel Tracker is a highly efficient and user‑friendly solution for organizations looking to modernize and streamline their internal parcel‑handling processes. It excels in automation, security, and reporting, making it an excellent fit for residential buildings, universities, coworking spaces, and office settings that manage large volumes of incoming packages. While it is not intended to replace courier‑side logistics systems, its strong feature set, excellent user satisfaction, and accessible free tier make it a compelling choice for most internal mailroom environments. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/190220/parcel-tracker?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/190220/parcel-tracker) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data