Commusoft

Reliable, advanced, bespoke software that I genuinely couldn't run my business without.

Pros:

Apart for the ability to seamlessly control every aspect of my business, from the initial customer inquiry all the through to invoicing, it's the customer support and wide range of industry-specific knowledge which the Commusoft team delivers that sets them apart from the competition. I really don't know how I managed before using Commusoft. Commusoft is constantly evolving and updating. Whenever I think of a function I would like to see available it's usually already been thought of and in the process of happening.

Review from a plumbing company

Comments: Excellent, Once it’s all set up which does take a little time it makes us so efficient.

Pros:

Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use. Can store photos/videos/certificates on each job. Estimating/invoicing great too. Also great integration with accounting software

Cons:

Only thing I would love is a refresh button on the app, as there can be a slight lag sometimes.

Experience with commusoft

Comments: When you first start you should be given more one to one help, then mistakes wouldn't happen.
Bit disappointed with the diary and other features, cant understand why I've not been set up on the new system yet which looks a lot better.
Seem to be having lots of problems with the two systems together quick books and commusoft.

Pros:

Customer data base, quick to find out what you have done at a property,

Cons:

need more training on how to use the software, now ive been using it a while, I'm sure there is plenty of bits I'm not using that I could be using

SR Hall ltd review of Commusoft

Comments: Absolute brilliant software and works well in our company.

Pros:

We like the way it Integrated with our accounts package and the ease of transferring data form Commusoft to Sage. The programme is also useful in planning your workload for the day and week ahead. You are also able to keep clients up to date with all works going on and keeping all materials updated and costed.

Cons:

Set up was a bit tricky but support were brilliant.

Commusoft is great

Comments: In my opinion, this specific product is good user friendly. you do have to take time and invest in trying to understand the methods and process is that already exists within the software and have a clear understanding with regards to how you would like the software to operate with those two things in mind you can approach their customer support team that can talk you through implementations.

Pros:

What I liked was the ability to be able to repurpose already set up systems that can be utilised in my specific way for my business.

Cons:

As with all software, there are some limitations that exist within the software I have also used to competitors software over the years and I have found commusoft to be the best value for money and the better product