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What Is Commusoft?

Commusoft is a commercial-first field service management software built for HVAC, plumbing, electrical, refrigeration, and generators installers managing PPM, service contracts, and asset-heavy operations.

- Eliminate Manual Work: Automate job creation, scheduling, and invoicing to streamline operations.
- Never Miss a Service Visit: Manage recurring maintenance and PPM schedules effortlessly.
- Win & Retain High-Value Contracts: Impress commercial clients with detailed job reports and compliance tracking.
- Empower Technicians On-Site: give field teams offline access to job history, assets, and checklists for faster fixes.
- Speed Up Payments: send invoices instantly, accept card payments on-site, and integrate with QuickBooks.

Designed for high-volume commercial contractors, Commusoft helps businesses reduce admin work, improve efficiency, and scale service teams profitably.

Join top commercial FSM businesses using Commusoft today!

Who Uses Commusoft?

Commusoft is built for commercial and industrial HVAC, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Commusoft Software - Commusoft manage multi-site clients, and track communications, contracts, service reminders, and invoicing history against specific locations.
Commusoft Software - Commusoft technicians can fill out digital inspection forms, site safety checklists, or job workflows while on site.
Commusoft Software - Commusoft scheduling
Commusoft Software - Commusoft automate regular visits with personalized PPM calendars for each client
Commusoft Software - Commusoft schedule crews by automating recurring jobs, and quickly respond to reactive maintenance with GPS tracking and route optimization.

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Reviews of Commusoft

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
20%
3
2%
1
1%
Robert
Robert
Director in UK
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Perfect Management System

5.0 3 years ago

Comments: Commusoft is an excellent tool for my business and I couldn't be without it now. Customer support are brilliant.

Pros:

Everything can be kept in one place, job specific information, reports, certificates & photos. This really helps the engineers on site when carrying out the work.

Cons:

Some time keeping features. It only logs travel when travelling to the job, not returning.

Simon
Managing Director in UK
Utilities, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Alternatives Considered:

Exquisite

5.0 3 years ago

Comments: Since incorporating Commusoft in to our business in 2012, the software has assisted us greatly in developing and growing as a business. They are constantly working on new updates and developments to improve the software and add new features and if you do have any issues along the way, they are always on hand to assist you with client support.

Pros:

It covers almost everything we need from the diary, invoicing, estimating and key reporting.

Cons:

Integration (transfer of date) with Sage can be problematic. It wasn't always problematic but has been more recently.

Derek
Director in India
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Plumbers diary management

3.0 last year

Pros:

Commusoft is great for plumbers Diary management, service reminders

Cons:

Sometimes commusoft is difficult to navigate small things like deleting items.

Gemma
Accounts Manager in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Seamless job management

5.0 12 months ago

Pros:

It is such an easy to use system, we can monitor ongoing works, check engineers notes, store images and invoice from one place.

Cons:

It would be nice to be able to transfer tenant addresses when a landlord moves home.

patrick
manager in UK
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Superb Tool

5.0 10 months ago

Comments: The overall experience is superb , always on hand to help

Pros:

commusoft is a vital part of the company

Cons:

allow more than one mobile number on the main account