--- description: Learn more about MaidCentral pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MaidCentral Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Maid Service Software](/directory/10062/maid-service/software) > [MaidCentral](/software/189582/maid-central) # MaidCentral Canonical: https://www.capterra.ca/software/189582/maid-central Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/189582/maid-central?page=2) > Cloud-based cleaning business software. Reports \& automation will help increase revenue and professionalize your house cleaning company > > Verdict: Rated **5.0/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MaidCentral? Maid Service, Home Cleaning, House Cleaning Companies, Multi-Branch Cleaning Companies, Property Management Service Providers, Residential Cleaning Companies, Large Cleaning companies, AirBnB Cleaning ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: MaidCentral ## Commercial Context - **Starting Price**: US$450.00 - **Pricing model**: Flat Rate - **Pricing Details**: $450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. Additional branch fees apply. $250 per additional branch. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - Contact Database - Dispatch Management - Electronic Payments - GPS - Mobile Access - Multi-Location - Online Time Clock - Quotes/Estimates - Recurring Appointments - Reporting & Statistics - Routing - SMS Messaging - Scheduling Software - Service History - Time Tracking Software - Work Order Management ## Integrations (5 total) - Google Analytics 360 - Qbo - Stripe - Twilio - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Maid Service Software](https://www.capterra.ca/directory/10062/maid-service/software) ## Related Categories - [Maid Service Software](https://www.capterra.ca/directory/10062/maid-service/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Alternatives 1. [Maidily](https://www.capterra.ca/software/201538/maidily) — 4.8/5 (33 reviews) 2. [ZenMaid](https://www.capterra.ca/software/133875/zenmaid-software) — 4.7/5 (205 reviews) 3. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews) 4. [MioCommerce](https://www.capterra.ca/software/185525/MioCommerce) — 5.0/5 (51 reviews) 5. [Janitorial Manager](https://www.capterra.ca/software/164100/janitorial-manager) — 4.6/5 (51 reviews) ## Reviews ### "LOVE MAID CENTRAL\!\!" — 5.0/5 > **Megan** | *January 8, 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The in-depth reporting features and industry-specific tools > > **Cons**: The cost, it is the more expensive option > > Amazing customer service from every team member we have dealt with ----- ### "Worth the investment" — 5.0/5 > **Robert** | *May 23, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, smart functionality, intelligent processes that help you save time, be more efficient and streamline workflows > > **Cons**: If you are not super tech savvy, it will take a little extra learning because there are some elements that require computer knowledge > > Fantastic from start to finish 0- very supportive and streamlined. Our implementation coach \[sensitive content hidden\] was amazing. ----- ### "Not looking back" — 5.0/5 > **Kerri** | *March 16, 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: We switched from Jobber to Maidcentral and I would not consider going back. This software is a game changer to my business. This software and the MC team classes has helped my team and myself think about how to run the business differently. This is my seventh year in business and MC has helped us get away from bad operating habits. This is why the value for money is worth it to me. Jobber was a lot cheaper, but there are hidden fees that you can't even see, and at least paystri/card point allows us to pass credit card surcharges onto our clients whereas with Jobber we didn't even get an option. I look forward to what the future has in store for Busted Knuckles Cleaning. I was surviving for 6 years now it's time to scale. Reports: The reports and dashboard help manage the business with data and logic and make decisions faster. The scheduling is fairly easy. We can glance at team status and routing which helps us stay on top of our day. > > **Cons**: Learning curve, especially during onboarding because the system has a lot in it. As an owner, I would have liked a detailed action plan for before go-live, during the transition, and after launch. That would have helped ease my anxiety and made the process feel clearer. Mobile app limitation, there is not an office only app. There is only a technician app. This is not feasible for walkthroughs. Walkthroughs are part of our system flow and there doesn't seem to be a system or flow pattern for the walkthrough process. I understand there is an update coming at the end of March 2026. I hope this addressed that issue. Bugs, there are some issues like the sales tax cross over for multiple city sales tax issues from MC to QB. > > Overall, MaidCentral has been a good move for my business. It has helped my team work smarter, use data better, and think about growth in a new way. The biggest challenges have been the learning curve, mobile app limits, walkthrough flow, and a few bugs. Even with that, I still feel positive about the software and would not go back to our old system. ----- ### "Exceptional Customer Service" — 5.0/5 > **Kelly** | *April 5, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] are thorough problems solvers. They handle issues with expertise and it doesn't take them long to figure out what is going on. Follow up is exceptional too. > > **Cons**: Newer support staff who need more training that are still learning the ins and outs of Maid Central. > > 9/10. Very happy with the software and all that it offers\! Enjoy very much working with the people at Maid Central. ----- ### "Glad we didn't wait until our company size was larger to make the switch." — 5.0/5 > **Rachel** | *June 8, 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Client scheduling, Route management, and payroll processing were our priorities - and are solved in Maid Central. We're saving so much time with the functions Maid Central automates and calculates\! We've tried several other CRM's, most recently spending several years on Jobber, trying to make it work - but these gaps were pain points that are now solved. The onboarding 1:1 customer support provided by \[sensitive content hidden\] was invaluable. > > **Cons**: Maid Central's user experience with desktop site mapping feels disjointed in a few key areas, requiring quite a bit of site-map memorization. For example, different schedule and calendar types are split under various tabs/headers (Employee/Customer/Reports). A single dropdown with all available schedule views would be ideal. Lack of access to admin functions from mobile devices required a workaround and equipment purchase for in-field management which feels behind the times. Hopefully, updates to the mobile experience is a soon-coming priority as more and more of us work remotely and desire/require flexibility and freedom from a fixed desktop computer. > > Onboarding was top-tier. Making such a big change is intimidating, but our MC specialist, \[sensitive content hidden\] , was highly equipped, capable, professional, and personable. If he didn't know the answer to a question, which was rare, he sought the answer quickly. Maid Central's payroll calculating and sales tax reporting processing through Quickbooks alone have saved HOURS per week in admin time. Our team loves the made-for-maid services features, including client details - making their experience a more informed one - which increases their confidence and competency. Although we're looking forward to the soon-coming modernization, we're happy with our decision to switch to MC from Jobber and would do it again. If we were a larger team, this could have been a bumpier move, so I am glad we didn't delay and can only scale faster from here now that we're using the right tool. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/189582/maid-central?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/189582/maid-central) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data