Gymcatch

Gymcatch is Great

Comments: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Pros:

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Cons:

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Fantastic app

Comments: Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Pros:

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Cons:

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Excellent customer support

Comments: Gymcatch made running my classes so much easier as did not have to worry about bookings or payments as clients could do it all themselves

Pros:

I was offered a great starting deal for this software after switching over from a competitor so was able to access all the 'bolt ons' I needed for a very reasonable price. The customer service was very quick and helpful whenever I needed it and my customers said it was a very easy system to use

Cons:

Once the offer period had expired some of the additional items that were handy to have but not essential made it a bit expensive. Also setting up the schedule was a bit fiddly to start but once done it was easier

Tried this software for a couple of years

Comments: This software did not suit my business. Customers sighed a sigh of relief when I ditched it.

Pros:

It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.

Cons:

I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.

Invaluable

Pros:

Gymcatch has been a game changer for me as a yoga teacher. I started using it for my lockdown yoga classes as I was trying to keep track of class attendance and payments manually and it was hurting my brain. It was so easy to set up and schedule classes and has made it incredibly easy for clients to book on to my classes, cancel, get refunds etc. And the customer service is second to none, I get responses to any questions I have so quickly!I couldn't recommend it highly enough. It's great value for so many features. Thank you for making my yoga teacher life so much easier!

Cons:

None at all, if I had any requests then the team took them on board.