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What Is Hostfully Guidebooks?
The Hostfully Guidebooks Platform allows vacation rentals companies to earn more revenue and deliver a 5-star guest experience through beautifully designed, branded, and platform agnostic digital Guidebooks. Whether mobile, print, or desktop, Guidebooks allow you to provide mission-critical property information and local recommendations to your guests in one easy-to-use platform.
Who Uses Hostfully Guidebooks?
Vacation rental managers and companies.
Where can Hostfully Guidebooks be deployed?
About the vendor
- Hostfully
- Located in San Francisco, US
- Founded in 2015
Hostfully Guidebooks support
- Phone Support
- 24/7 (Live rep)
- Chat
Hostfully Guidebooks pricing
Starting Price:
- Yes, has free version
Hostfully Guidebooks has a free version. Hostfully Guidebooks paid version starts at US$9.99/month.
About the vendor
- Hostfully
- Located in San Francisco, US
- Founded in 2015
Hostfully Guidebooks support
- Phone Support
- 24/7 (Live rep)
- Chat
Hostfully Guidebooks videos and images
Features of Hostfully Guidebooks
Alternatives to Hostfully Guidebooks
Reviews of Hostfully Guidebooks
State of the art guest guidebook system
Comments: We use Hostfully guidebooks to provide a great experience for our thousands of guests. The ability to create templates saves us a lot of time creating new guidebooks. Both our guests and owners are extremely impressed by the functionality.
Pros:
Saves us hours of time, great guest experience, mobile responsive, easy to use.
Cons:
The recommendations screen is a little hard to navigate.
Absolutely the best and easiest to use
Comments: Our guidebooks are the key to our communications with our guests. They provide all the information on the home from directions to how to find the fusebox. We use the guidebooks for everything and are always looking for more ways to utilize them.
Pros:
Setting up cards that can be used for multiple guidebooks saves time and I love that the recommendations appear on the map as it is important for our particular area. Being able to embed videos to assist with complex instructions make me happy. The absolute best thing is being able to start with one guidebook for free which allows you to get a feel for the software to see if it works for you first. Then, adding on to your "starter" is easy. My guests rave about our guidebooks. They are easy to incorporate into your communication with guests as easy links via email and texts too. Highly recommend.
Cons:
The only pain point I had, and this was when I was first starting out, was the help section. For someone not used to the layout or the software, the lack of a stupid-proof help section was a little frustrating. I understand the chat section and how the "Help" works now, but at the time, it was not as obvious and frustrating at times. It really is easy to use, but some folks may prefer a bit more hand holding by Mr. Obvious when going through the process.
Hostfully Response
4 months ago
Thank you so much for your wonderful feedback, Tara! We're thrilled to hear that Hostfully's guidebook solution has been a valuable asset for your communication with guests. It's great to know that features like setting up cards for multiple guidebooks and embedding videos have been helpful to you. We appreciate your candid input about the initial challenges you faced with the help section, and we will work on improving our Guidance. Your recommendation means a lot to us, and we're delighted that your guests are enjoying the guidebooks. We look forward to continually serving you and finding more ways to enhance your guest experience. :)
Hostfully Guidebooks
Pros:
Ease of use and very helpful for assisting guest
Fantastic tool
Comments: Can highly recommend Hostfully Guidebooks
Pros:
We do own more properties and it is great to have this tool. There is no need to rewrite a manual as you can easy select which items you would like to use for the different properties.It is pretty easy to use and the helpdesk is there in case you need them.
Cons:
Don't know. Maybe it is possible to have some functions of the guidebook available om my website so people can see some recommendations before the book a stay?
Hostfully Response
last month
Thank you for your wonderful feedback and recommendation, Hugo! We're thrilled to hear that Hostfully Guidebooks has been a fantastic tool for managing multiple properties. Your suggestion about having guidebook functions available on your website for guest recommendations is a great idea and something we'll consider. We appreciate your support and are here to assist you whenever you need. Thank you for Choosing Us!
Perfect for our needs
Comments: We don’t think about it much, which is exactly why we like it! We made a guidebook, occasionally update it, and our guests can find all of the info they need for their stay. We have gotten several compliments on it from guests and no complaints!
Pros:
Hostfully is an easy to use product, perfect for our need for a vacation rental guidebook. The interface is easy for guests to understand and access, and we can generate a simple link. We also like being able to create a PDF version to send directly to guests.
Cons:
Updating guidebook recommendations is sometimes buggy and difficult. Especially when choosing photos, entries sometimes do not save correctly.
Hostfully Response
7 months ago
Thank you for your wonderful feedback, Joel! We're delighted to hear that Hostfully is perfect for your vacation rental guidebook needs and that the interface is easy for both you and your guests to understand and access. We're glad you appreciate the simplicity of generating a link and creating a PDF version to send directly to guests. We apologize for the inconvenience you've encountered with updating guidebook recommendations. We're thrilled that Hostfully has been a clean, easy-to-understand solution for you at a good price point. It's fantastic to hear that you've received compliments from guests and no complaints regarding the guidebook. Thank you once again for choosing Hostfully! :)
