--- description: Learn more about Novagems pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Novagems Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems) # Novagems Canonical: https://www.capterra.ca/software/188725/novagems Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/188725/novagems?page=2) > Manage Staff Scheduling, Time Tracking \& Payroll With One Simple App > > Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Novagems? Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 26 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Novagems - **Location**: Burnaby, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact Novagems directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Asset Tracking Software - Attendance Tracking Software - Automated Scheduling - Billing & Invoicing - Calendar Management - Customer Database - Employee Database - Employee Management - Event Management Software - GPS - Geofencing - Historical Reporting - Investigation Management Software - Job Management - Mobile Access - Payroll Management - Performance Management - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - Routing - Security Management - Self Service Portal - Shift Swapping - Skills Tracking - Status Tracking - Time Off Management - Timesheet Management - Visitor Management Software - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Physical Security Software](https://www.capterra.ca/directory/30595/physical-security/software) ## Related Categories - [Physical Security Software](https://www.capterra.ca/directory/30595/physical-security/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) - [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software) - [GPS Tracking Software](https://www.capterra.ca/directory/31399/gps-tracking/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5318 reviews) 2. [Agendrix](https://www.capterra.ca/software/148280/agendrix) — 4.8/5 (212 reviews) 3. [Wageloch](https://www.capterra.ca/software/196911/wageloch) — 4.5/5 (265 reviews) 4. [Findmyshift](https://www.capterra.ca/software/115536/findmyshift) — 4.6/5 (1203 reviews) 5. [7shifts](https://www.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1212 reviews) ## Reviews ### "Great tool for managing security teams efficiently" — 5.0/5 > **Neha** | *July 22, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The scheduling feature is the biggest time-saver for me. I can create shifts, assign guards, and handle last-minute changes in just a few clicks. The reporting is also very useful for client meetings and payroll. The mobile app is easy for the guards to use, and we haven't had major training issues. Customer service has been responsive when we've needed help. > > **Cons**: The interface can feel a bit cluttered at first, and it took me a week to find all the features I needed. > > Novagems has been a solid addition to our daily operations. We manage a team of about 40 security guards across multiple sites, and this software helps us keep everything organized without having to juggle spreadsheets and phone calls all day. ----- ### "Overall, Novagems has made scheduling and day-to-day monitoring much easier for our team, while giving us better visibility into our operations." — 5.0/5 > **Harul** | *September 14, 2026* | Security & Investigations | Recommendation rating: 5.0/10 > > **Pros**: The biggest advantage for us has been the ease of scheduling and the visibility the platform provides. Creating and managing shifts is simple and quick, and it gives our supervisors a clear view of what is happening in the site, including when someone doesn’t arrive at a scheduled site or when a duty is missed. The dashboard also gives management a helpful overview of performance and trends. The support we’ve received has been excellent as well. \[sensitive content hidden\] was especially helpful during our initial setup and made the onboarding process very smooth. He took the time to guide me through everything, answer my questions and has continued to be available whenever I’ve needed assistance. His support has made it much easier for us to get started and use the platform confidently. > > **Cons**: Since Novagems offers many features, it took our team a little time to explore and understand everything available on the platform. However, the demos and training provided by the team made the learning process much easier. ----- ### "Helpful and easy-to-use workforce management tool" — 5.0/5 > **Geet** | *June 9, 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Novagems is easy to use and helps keep scheduling, attendance, and team communication organized in one place. It saves time and makes daily staff management much smoother. > > **Cons**: Some features can take a little time to get used to at the beginning, and small improvements to the interface would make it even better. > > Overall, my experience with Novagems has been positive. It is useful for managing schedules, tracking employees, and keeping work organized. It helps reduce manual work and makes day-to-day operations easier. ----- ### "Great for scheduling & GPS tracking, updates could be less frequent" — 5.0/5 > **Katherine** | *September 8, 2026* | Commercial Real Estate Software | Recommendation rating: 9.0/10 > > **Pros**: Honestly, one of my favorite things about Novagems is how it pulls scheduling, attendance tracking, GPS monitoring, and reporting into a single platform. It's made our day-to-day so much smoother, everything stays organized, and we're not jumping between different tools just to get things done. > > **Cons**: The app requires updates quite often, which can be a bit disruptive to our day-to-day workflow. It feels like just as we've settled into the current version, a new update rolls out, and we have to adjust all over again. ----- ### "Good software" — 5.0/5 > **Jaspreet** | *September 24, 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: What I liked most about Novagems was how easy and convenient it made managing schedules, tasks, and day-to-day work activities. The platform is user-friendly, well organized, and simple to navigate, which saves time and reduces confusion. I especially appreciated the clear scheduling features and the ability to keep important information in one place. The system also helped improve communication and coordination within the team, making it easier to stay updated and complete tasks on time. Overall, Novagems provided a smooth and efficient experience, and I found it to be a helpful tool for staying organized, productive, and on top of my responsibilities. > > **Cons**: What I liked least about Novagems was that some features could be more intuitive and easier to navigate, especially for new users. At times, finding specific information or completing certain tasks required a few extra steps, which could be slightly time-consuming. I also felt that some notifications and updates could be organized more clearly to make important information easier to notice. While the overall platform is useful and helps with scheduling and managing work, a few improvements to the user interface and workflow could make the experience smoother. These are relatively minor issues, and overall, Novagems remains a helpful and practical tool. > > My overall experience with Novagems has been positive and convenient. The platform makes it easier to manage schedules, track tasks, and stay organized throughout the workday. I found the interface generally simple to use, and having important work-related information in one place helped improve efficiency and communication. There were a few areas where navigation could be more intuitive, but these were minor compared with the overall benefits. Novagems has been a useful tool for keeping up with responsibilities, staying informed about schedules and updates, and managing daily activities more effectively. Overall, it provided a reliable and practical experience. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/188725/novagems?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/188725/novagems) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data