---
description: Learn more about Novagems pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Novagems Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Manage Staff Scheduling, Time Tracking \& Payroll With One Simple App
> 
> Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Novagems?

Novagems is used by every shift-based industry. But is popular amongst security, cleaning, healthcare, and retail with features like employee scheduling, tracking, and payroll across many locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 20 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novagems
- **Location**: Burnaby, Canada
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Please contact Novagems directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, India, Ireland, Mexico, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Asset Tracking Software
- Attendance Tracking Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Customer Database
- Employee Database
- Employee Management
- Event Management Software
- GPS
- Geofencing
- Historical Reporting
- Investigation Management Software
- Job Management
- Mobile Access
- Payroll Management
- Performance Management
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- Routing
- Security Management
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Status Tracking
- Time Off Management
- Timesheet Management
- Visitor Management Software
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Security Software](https://www.capterra.ca/directory/30595/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.capterra.ca/directory/30595/physical-security/software)
- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)
- [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software)
- [Employee Scheduling Software](https://www.capterra.ca/directory/30756/employee-scheduling/software)
- [GPS Tracking Software](https://www.capterra.ca/directory/31399/gps-tracking/software)

## Alternatives

1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Agendrix](https://www.capterra.ca/software/148280/agendrix) — 4.8/5 (212 reviews)
3. [Wageloch](https://www.capterra.ca/software/196911/wageloch) — 4.5/5 (265 reviews)
4. [Findmyshift](https://www.capterra.ca/software/115536/findmyshift) — 4.6/5 (1180 reviews)
5. [7shifts](https://www.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)

## Reviews

### "Productivity Enhancement" — 5.0/5

> **Komal** | *August 6, 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent Customer service and support and quick Response
> 
> **Cons**: One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.
> 
> I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization.

-----

### "Great and Easy app to use" — 5.0/5

> **Abraham** | *April 12, 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: User Friendly
Easy to launch
Great customer support team
Easy/ free unlimited supporting session
> 
> **Cons**: We asked for excel format of schedule reports for next updates
> 
> Great and affordable app to schedule and release shifts and track sites

-----

### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *August 7, 2024* | Security & Investigations | Recommendation rating: 8.0/10
> 
> **Pros**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Cons**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

-----

### "Completely Satisfied" — 5.0/5

> **Nicholas** | *April 17, 2024* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Cons**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

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### "Not the Best, Not the Worst" — 3.0/5

> **Scott** | *August 6, 2024* | Security & Investigations | Recommendation rating: 4.0/10
> 
> **Pros**: Still currently learning the system right now.
> 
> **Cons**: In the inability to create a working and master schedule.
> 
> 3 out of 5, too time consuming when dealing with 120 officer's schedules that cannot be rolled over in a single batch

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## Links

- [View on Capterra](https://www.capterra.ca/software/188725/novagems)

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| en-AU | <https://www.capterra.com.au/software/188725/novagems> |
| en-CA | <https://www.capterra.ca/software/188725/novagems> |
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