--- description: Learn more about FieldEx pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEx Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [FieldEx](/software/188012/fieldex) # FieldEx Canonical: https://www.capterra.ca/software/188012/fieldex Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/188012/fieldex?page=2) > FieldEx is FSM and CMMS software: work orders, preventive maintenance, inventory, and reporting, all configurable to how you work. > > Verdict: Rated **4.5/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FieldEx? Use Cases: - Installation \& Repairs - Projects \& Sites - Preventive Maintenance - Quality Checks - Spare Part Management - Customer Support - Equipment Rentals - Contract Management ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 27 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldEx - **Location**: Petaling Jaya, Malaysia - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact FieldEx directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Malay, Romanian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin and 202 more ## Features - Activity Dashboard - Asset Lifecycle Management - Asset Tracking Software - Calendar Management - Contact Database - Dispatch Management - Electronic Signature - GPS - Inspection Management - Inventory Management Software - Maintenance Scheduling - Mobile Access - Payment Collection in the Field - Predictive Maintenance - Preventive Maintenance Software - Reminders - Reporting & Statistics - Routing - Scheduling Software - Service History - Technician Management - Third-Party Integrations - Work Order Management ## Integrations (4 total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Preventive Maintenance Software](https://www.capterra.ca/directory/31023/preventive-maintenance/software) - [CMMS Software](https://www.capterra.ca/directory/30032/cmms/software) - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1475 reviews) 2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5308 reviews) 3. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (490 reviews) 4. [Skimmer](https://www.capterra.ca/software/177014/skimmer) — 4.9/5 (231 reviews) 5. [Fracttal One](https://www.capterra.ca/software/159911/fracttal) — 4.6/5 (1785 reviews) ## Reviews ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *August 15, 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verified Reviewer** | *January 30, 2026* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "Need serious improvements" — 1.0/5 > **Chiu Yan** | *August 6, 2026* | Food Production | Recommendation rating: 3.0/10 > > **Pros**: Google Maps API works well with filling out the Task Location field Customer supports are rather quick and responsive > > **Cons**: Unintuitive user experience riddled with minor bugs Search bar does not support keyword-based search Unfriendly UI design, overview page is cluttered with tiny rows of data The ability to customize Action Taken / Resolution Code fields is still locked behind paywall Lack of offline functionality > > Slow and time-consuming for both technicians and task planners to work with FieldEx. Bogged with endless menus to click and forms to fill. ----- ### "FieldEx use over 1.5 years" — 5.0/5 > **Yannick** | *July 28, 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: FieldEx's system is supported by an amazing team with a great sense of customer service. The platform is easy to use, reliable for maintenance management, and the mobile access lets our field staff update jobs on the go. The team also went the extra mile with customisation work tailored to our needs, which made a real difference. > > **Cons**: There's a slight learning curve at first, minor points overall and nothing that outweighs the benefits. > > Overall, a solid experience. FieldEx is reliable, easy to use, and backed by a support team that's genuinely responsive and willing to customise the platform to fit our needs. Good value for money and a real improvement to how we manage field operations. ----- ### "General Manager" — 5.0/5 > **Claudia** | *August 19, 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Cons**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/188012/fieldex?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/188012/fieldex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data