--- description: Learn more about Endear pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Endear Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Retail Management Systems Software](/directory/20053/retail-management-systems/software) > [Endear](/software/187844/endear-outbound-retailing) # Endear Canonical: https://www.capterra.ca/software/187844/endear-outbound-retailing Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/187844/endear-outbound-retailing?page=2) > Endear is the retail CRM for modern brands that want to build more meaningful customer relationships that drive real results. > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Endear? Omnichannel retailers that want to modernize their retail operations and boost sales and retention in the process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Endear - **Location**: New York, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Argentina, Australia, Canada, Chile, Colombia, France, Mexico, New Zealand, Nicaragua, Peru, Spain, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - CRM Software - Collaboration Tools - Commenting/Notes - Contact Management Software - Customizable Reports - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Document Storage - Email Management Software - Email Marketing Software - Engagement Tracking - Interaction Tracking - Lead Management Software - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Performance Management - Reporting/Analytics - Segmentation - Task Management Software - Third-Party Integrations ## Integrations (14 total) - Gorgias - Heartland Retail - Klaviyo - Kustomer - Lightspeed - Microsoft 365 - Newstore - Shopify - Shopify POS - Shopify Plus - Square Payments - Teamwork Commerce - WhatsApp - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Systems Software](https://www.capterra.ca/directory/20053/retail-management-systems/software) ## Related Categories - [Retail Management Systems Software](https://www.capterra.ca/directory/20053/retail-management-systems/software) - [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3412 reviews) 3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1758 reviews) 4. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (952 reviews) 5. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4076 reviews) ## Reviews ### "Endear Review" — 4.0/5 > **Manal** | *November 5, 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: - The creativity of it, the way we can create campaigns, lookbooks, stories, etc - Newstore customers data based are connected to endear - East to use > > **Cons**: - The way the audiences are organized could use a bit more work - The fact that Endear notes and new store notes aren't connected - When you start a draft it usually doesn't re appear when you leave the page > > Overall a good experience, Endear is pretty clear on how to use and quick to learn , just a couple of small things to fix. ----- ### "JANTAMINIAU REVIEW" — 5.0/5 > **PALOMA** | *February 13, 2025* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: Endear provides an intuitive and user-friendly interface that makes customer relationship management seamless. The integration capabilities and personalized outreach features are incredibly effective in driving sales and engagement. > > **Cons**: While the platform is feature-rich, adding more customization options for reports would be a great enhancement. > > My experience with Endear has been excellent. It has significantly improved our client interactions and helped streamline communication with our customers. The automation tools and analytics have provided valuable insights that enhanced our sales strategy. Highly recommend it for businesses looking to strengthen their customer relationships\! ----- ### "Clientele magic" — 4.0/5 > **Sara** | *November 2, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I love that I can take personal notes for each client\! When I write a note in my own words, I can remember my clients better, and the connection I make with them would be even more genuine and personal\! > > **Cons**: When I’m sending a general email regarding an upcoming promotion, my understanding is that I can send to a group of 10 only at a time. It would have been easier if I could send the email to more clients at once\! > > My overall experience with Ebdear is great\! I love the fact that I can have all of my clients in one place\! ----- ### "Endear Review" — 4.0/5 > **Hailey** | *February 12, 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I rally enjoy how user friendly the site is to navigate. The templates are easy to find and include in messaging, and moving from one client to the next feels seemless\! > > **Cons**: I think the metrics on reports and dashboard could be refined a little more/ the verbage for filters could be changed to be more clear. > > I use endear every day to keep in touch with clients, from adding them to my client book to updating profiles, using their information to complete new orders, and reaching out to clients who may have questions\! ----- ### "Clientelling made easy" — 5.0/5 > **Danielle** | *October 30, 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I like how Endear is easy to navigate. It is nice to be able to bounce around tabs and look people up. > > **Cons**: Sometimes my customers from Shopify do not show up and I have to manually add them. It’s nice when they automatically appear. > > Endear has been effective in my selling; people love that I can add them to my list so I can reach out to them about promotions\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/187844/endear-outbound-retailing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/187844/endear-outbound-retailing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data